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Rock Creek at The Park Memory Care Community, photo 11 / 6

Quick Facts

Licensed capacity
66 residents

Arizona DHS

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Rock Creek at The Park Memory Care Community has a 4.3 out of 5 rating from 31 Google reviews, though no individual review comments were provided to detail specific experiences. It offers assisted living, independent living, and skilled nursing/long-term care in Surprise, Arizona.

What reviewers praise

  • Strong 4.3 out of 5 rating from 31 Google reviews
  • Offers assisted living, independent living, and skilled nursing together

What reviewers flag

  • No published pricing information available
  • No detailed review comments provided to assess specific experiences

AI-generated from reviews and community data.

Rock Creek at The Park Memory Care Community is a senior living community in Surprise, Arizona offering Memory Care, Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 31 reviews.

About Rock Creek at The Park Memory Care Community

Rock Creek at The Park is a memory care community in Surprise, Arizona, offering independent living, assisted living, memory care, and skilled nursing care. The community features 24-hour staff, an on-site nurse, private rooms, medication management, and wheelchair accessibility, along with housekeeping and laundry services.

Amenities include social activities, gathering spaces, and dietary accommodations to support residents' individual needs. The facility provides emergency call systems and a range of support services designed for older adults with varying levels of care requirements.

Reviewers' experiences vary considerably. Some report the community is clean, cheerful, and offers abundant activities and amenities, with staff described as welcoming and knowledgeable about dementia care. Others raise serious concerns about resident neglect, conditions in shared rooms, and meal quality. Experiences with staff responsiveness and communication appear inconsistent across reviews.

Types of Care at Rock Creek at The Park Memory Care Community

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Rock Creek at The Park Memory Care Community

4.3overall · 31 ratings combined

4.3★ on Google (31)

Reyer and Associates

May 2026

via Google ↗ · Report

Stephanie runs a wonderful facility and is also hands on in all aspects of residents needs. She is cheerful and knowledgeable in knowing about dementia and Alzheimer’s disease . Rock Creek is very clean, cheerful and very beautiful. It offers so many activities and amenities to their residents. The food is also worth mentioning because it can be hard to meet everyone’s dietary needs and what we have seen so far looks appetizing. We are so happy we found Rock Creek. Robert and Victoria Rosania

Brooklynn Collett

Dec 2025

via Google ↗ · Report

When a loved one is injured while in a caregiver's care, the organization might try to obscure the facts and provide an inaccurate account. Although most caregivers are committed to providing quality care, some individuals, like Shane, Stephanie and Rosa will prioritize protecting colleagues over truthful disclosure. This could lead to a distorted narrative about the incident. Family members need to be aware that their understanding may be based on incomplete information. I’ve seen a lot of stuff covered up over my years at this place.

J B

Mar 2025

via Google ↗ · Report

Rock Creek definitely " Rocks" . I am leaving this reviews what I observed during my short visit there ,which was for employment ' s purpose. All I can say are positive things about this place. From the cleanliness of this community which is top notch, the front desk staff is welcoming and, corteous. Residents appeared to be happy and, well taken care from what I could see. Cindy was great , pleasant and knowledgeable.

Jill Wohllebe

Feb 2025

via Google ↗ · Report

After my father was discharged from the hospital this was the only place that would accept him and I was thankful for that.<br><br>The day he moved in was terrible. They put him in a shared room and the room smelled like urine. The dinner they served a scoop of chicken salad with 2 pieces of tomato and cucumber. After dinner my father didn’t feel well so my mother went to get a nurse. When they didn’t come I went to get them. Upon checking my father’s vitals they immediately called 911. His blood pressure was so low, he was grey and ice cold. Thank God we were there for him otherwise if they put him in his room he would have died. This was a blessing in disguise. We moved my father out and was able to get him into a beautiful memory care facility where he is thriving (as best as you can with dementia) has his own room and wonderful care

Claudia Falz

Dec 2023

via Google ↗ · Report

Total NEGLECT. My mother is DYING because of them. After a short 3 mths stay, where she walked into the place w a walker, talking, eating, however obviously confused as to where she was, my stepbrother sends me a photo of her, only 2 weeks later, of her slumped over in a wheelchair w a towel around her neck. I asked her why are u in a wheelchair and she said because they can get me around faster. It went downhill from there. She became lethargic, was always in bed when I called. After several trips to the hospital, and Shane the head nurse telling me we may need to change her antibiotics,and me finally insisting on having her brought back to the hospital, the emergency room Dr told me they all GASPED when they saw her UNSTAGAEBLE BEDSOARE. She had wounds all over her body, necrosis on her feet and I was told she won't make it thru the weekend. I have photos to proof it. I was told by all hospital staff that this was total NEGLECT on the facilities part. I was never told how bad her condition was, I live in New York, so it was easy for them to cover it up. Stephanie, Shane and the Dr all told me oh nooo, she doesn't have a bed soar, it's only a scratch, LIARS!!!Thank God I insisted on her being taken to the hospital. She would have been dead within 3 days.They also do not have a computer to keep patients records. I called many times and different nurses had no idea where the records where, maybe here , maybe there, unbelievable<br>Do NOT take your loved ones there. The staff Eddie is abusive and I filed a police report . My poor stepdad is still there, not my choice, and is skinny and always dirty when I see him. They only care about the money, not about their patients.

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Sending your request confirms that you received the notice above. By submitting, you're okay with us and Rock Creek at The Park Memory Care Community reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Rock Creek at The Park Memory Care Community offer?

Rock Creek at The Park Memory Care Community offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

How much does Rock Creek at The Park Memory Care Community cost?

Rock Creek at The Park Memory Care Community has not published its pricing. For context, communities in Surprise that publish rates start around $3,920 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Rock Creek at The Park Memory Care Community located?

Rock Creek at The Park Memory Care Community is located at 14552 W Parkwood Dr in Surprise, Arizona.

What do families say about Rock Creek at The Park Memory Care Community?

Rock Creek at The Park Memory Care Community carries a 4.3 out of 5 rating from 31 Google reviews. It offers assisted living, independent living, and skilled nursing/long-term care in Surprise, Arizona. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Rock Creek at The Park Memory Care Community?

Submit the Request Information form on this page, or contact Rock Creek at The Park Memory Care Community directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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