2.6(21 ratings)· Portland average: 4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Robison Jewish Health Center/Harold Schnitzer Center for Living are sharply divided: some families describe compassionate, dignified care and smooth rehab stays, while others report serious neglect, rushed discharges, and unresponsive front-line staff. The community's 2.6 out of 5 Google rating reflects this inconsistency in experience.
AI-generated from reviews and community data.
Robison Jewish Health Center/Harold Schnitzer Center for Living is a senior living community in Portland, Oregon offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.6 out of 5 across 21 reviews.
Robison Jewish Health Center/Harold Schnitzer Center for Living is a skilled nursing and long-term care community in Portland, Oregon, licensed for up to 92 residents. The facility is Medicare and Medicaid certified and offers 24-hour staffing, on-site nursing, private rooms with private bathrooms, wheelchair accessibility, medication management, housekeeping, laundry service, dietary accommodations, cable or satellite TV, a restaurant-style dining room, and social activities.
Reviews of the facility are mixed. Some families reported positive experiences, describing staff as compassionate and attentive, the facility as clean and comfortable, and communication with the care team as good. However, other reviewers raised serious concerns about neglect, dignity of care, and staff responsiveness to residents' needs. The facility holds a CMS overall star rating of 2 out of 5 stars.
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Help Me Choose2.6overall · 21 ratings combined
2.6★ on Google (21)
Morgan Lourwood Stokes
Jul 2026
Today at 4:55PM, my wife and I noticed a dog locked in a black Subaru (it's 83 degrees out) in THEIR PARKING LOT, so I called the front desk to look into it. The woman at the front desk wanted no part of it and said it wasn't her problem. I guess the life of living creatures doesn't matter at a center for living. Strange. Your receptionist on duty is an absolute joke. I called the Rose building, and they got right on it, AND they took it way more serious.
JessicaChurch
Jun 2026
IF I COULD GIVE 0 STARS I WOULD. I still get so upset thinking about this place. My Grandma was here for around a month and the neglect she experienced was unfathomable. No one bothered to help her with activities of daily living. I see other reviews mentioning sores/ people sitting in their own fecal matter, and that’s exactly what happened to her. She was not treated with even an ounce of dignity. Notice how no one from management has followed up on any of the (very many) negative reviews. These people truly do not care. I don’t know how they’re able to sleep at night.
Gabby Minten
May 2026
My grandmother stayed at Robeson after hip surgery,the staff were kind she was treated with respect and dignity and she was able to go home and have a soft landing. The communication was good between the team and myself because I live out of state and I wanted to make sure things were going well and the team kept me informed. We so appreciate the care and support.
Arianna Patrice
May 2026
Our family’s experience with Robison Jewish Health Center/Harold Schnitzer Center for Living has been truly meaningful. From the moment you walk in, the staff makes residents and families feel welcomed, respected, and cared for. The caregivers are compassionate, patient, and attentive, always treating residents with dignity and kindness. The facility itself is clean, comfortable, and has a warm atmosphere that helps residents feel at home rather than in a traditional nursing facility. Communication with staff has always been professional and reassuring, and it’s clear they genuinely care about the well-being and happiness of the people living there. What stands out most is the sense of community and humanity throughout the center. The team goes above and beyond to provide not only quality care, but also emotional support and meaningful connections for residents and families alike. I’m incredibly grateful for the dedication and compassion shown here every day. Thank you to everyone at Robison Jewish Health Center/Harold Schnitzer Center for Living for the work you do and the difference you make in people’s lives.
wendy kent
Mar 2025
"With Love, Honor, and Respect" this is the quote from Michael the care manager’s email signature line, nothing could be further from the truth! It’s all about money. We transitioned my mom from Providence St. Vincent to the rehab after she had influenza A. She had been living independently all her life and needed care (she was on oxygen) for a short period of time. During the first meeting (two weeks in) with the care team we were told that she was doing well and could return home soon, nothing was mentioned about the timelines for her stay and although they thought it could be another week we would need to evaluate her condition. I called a second meeting because she expressed a desire to move into Assisted Living. Once she said this, I notified them in email. Nothing was mentioned about meeting with us, I asked for the meeting. The PT person Karen kept asking her if she was sure as if we had forced her to go into Assisted Living, this was my mom’s decision. We were assured they would not “kick her to the curb” during our first meeting but that’s just what they did, giving me less than 10 days (a week from the second meeting which I requested) to find a place and move her to a new apartment or pay close to 600.00 per day to keep her there until we could secure a nice place where she would receive support. If I had not asked for this second meeting, I would’ve had 3 days the timeline they give after you are notified that the resident is ready to leave. The staff (Karen and Sarah) were rude, unhelpful, and just stared at us when we said you realize you are giving me less than 10 days to tour facilities and make the necessary arrangements (contract, health records, movers, packing etc.) and my mom is 89! I’m told this is the way of the world and it happens all the time. I don’t write reviews, but my only recourse is to warn others and share my experience. I think these facilities need to do a better job of explaining the timelines and costs to family up front. It feels like they say only what they have to and if you don’t ask they don’t volunteer useful information so the family can plan. The general care staff were nice for the most part although my mom had problems with Nathan who was rude to her and she lost even more weight because the food was not good weighing 110 pounds when she left. The folks at the nursing station are not welcoming and the vibe is please leave us alone. You must stand at the door and often they just ignore you. My grandmother lived at the Robison Home and died there; it was a very different place back in the 90’s. If you can find another facility for your loved one, take them there and try to avoid this place, it’s not worth the stress. Live your values Robison Home or take them off your email.
7 inspection visits in the last three years, 53 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Dec 2, 2025
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2025
Provide or get specialized rehabilitative services as required for a resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 30, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 30, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 29, 2024
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 29, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jun 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 10, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 10, 2023
Install noncombustible or limited-combustible interior walls.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
Have power receptacles that are properly grounded.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2022
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2022
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2022
Have restrictions on the use of highly flammable decorations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Robison Jewish Health Center/Harold Schnitzer Center for Living offers Skilled Nursing / Long Term Care.
Robison Jewish Health Center/Harold Schnitzer Center for Living is located at 6125 Sw Boundary Street in Portland, Oregon.
Robison Jewish Health Center/Harold Schnitzer Center for Living carries a 2.6 out of 5 rating from 21 Google reviews. Reviews of Robison Jewish Health Center/Harold Schnitzer Center for Living are sharply divided: some families describe compassionate, dignified care and smooth rehab stays, while others report serious neglect, rushed discharges, and unresponsive front-line staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Robison Jewish Health Center/Harold Schnitzer Center for Living had 7 government inspection visits in the last three years, with 53 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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