MyLivingChoice

Riverside Valley

6500 Maccorkle Avenue Sw

3.9(36 ratings)

Riverside Valley, photo 11 / 5

Quick Facts

Total units
90
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
90
Care scope
Offers hospice and respite care alongside long-term care
Therapy services
On-site physical, occupational, and speech therapy
Room type
Private rooms available for residents

What Families Think

Reviewers largely describe Riverside Valley as a caring, attentive skilled nursing and rehab community, with staff praised for compassion, communication, and support of families during difficult times. One negative review alleges the facility hides critical feedback, though most other accounts describe positive, personalized care experiences.

The Good

  • Staff described as kind, patient, and respectful
  • Praised for helping families navigate hospice and end-of-life care
  • Therapy staff (OT/PT) noted for attentive, effective care
  • Administration and business office praised for going above and beyond
  • Facility described as clean and welcoming

The Bad

  • One reviewer alleged only positive reviews are being highlighted online

AI-generated from reviews and community data.

Riverside Valley is a senior living community in Saint Albans, West Virginia offering Skilled Nursing / Long Term Care. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 3.9 out of 5 across 36 reviews.

About Riverside Valley

Riverside Valley of Journey is a continuing care community in Saint Albans, West Virginia, providing short-term rehabilitation, long-term care, respite care, and hospice services. The facility offers personalized care tailored to residents' needs, with physical, occupational, and speech therapy available for those in recovery.

Long-term care services are designed for individuals requiring daily medical attention and living assistance in a safe setting. Respite care enables caregivers to take a break while their loved one receives compassionate support. Hospice care focuses on comfort, dignity, and end-of-life support for residents and families.

The community features private rooms with thoughtful amenities and provides convenient transportation to medical appointments, activities, and locations throughout Saint Albans and the greater area. The care team emphasizes collaboration and bedside manner as central to the resident experience.

Saint Albans is located along the banks of the Kanawha River in Kanawha County, West Virginia. The historic community blends small-town warmth with scenic river views and is conveniently connected by major highways including I-64 and US-60, offering easy access to nearby metropolitan areas such as Charleston and Huntington as well as Yeager Airport.

The area features cultural and historical attractions including the C&O Depot Museum with its restored Chesapeake & Ohio Railway Depot and the Mandan Village at Saint Albans City Park, a reconstructed Native American village. The close-knit community offers proximity to natural attractions and outdoor recreational opportunities.

Types of Care at Riverside Valley

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

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Help Me Choose

Reviews of Riverside Valley

3.9overall · 36 ratings combined

3.9★ on Google (36)

Vicki Lemley

May 2026

via Google

We cannot say enough good things about the River Valley Rehabilitation & Health Center staff who cared for my dad. From the nurses and aides to therapy and administration, everyone treated him with kindness, patience, dignity, and compassion during a very difficult time for our family. They not only took excellent care of him physically, but they also supported us emotionally and kept us informed every step of the way. Dementia can make things challenging, but the staff always handled him with understanding and respect, which meant more to us than we can express. Our family is incredibly grateful for the care, encouragement, and genuine compassion they showed every day. Thank you for making such a hard situation a little easier for all of us. Vicki (Fultineer) Lemley

Anna Mooney

Nov 2025

via Google

Nothing good to say at all. Just going to give it to God and let him take care of it. It looks as though they’re only posting the most positive comments. Not the ones where individuals are voicing their outright concerns about this place.

Julie Roberts

Oct 2025

via Google

I have nothing but positive reviews. The care that my uncle received was exceptional. The director, Cameron, was always available if I had any questions or concerns. The care staff did a great job to keep him clean, fed, comfortable and as happy as possible being away from his home. The facility was clean and the staff welcoming. Chrissy in the business office went above and beyond to help me navigate the whole process. We had a horrible experience with a Genesis facility so I am thankful Riverside had a spot for my uncle.

Brandy Yerrid

Feb 2025

via Google

My friend’s mother has been in this facility and the staff has been very helpful. We definitely appreciate all the staff Tia was instrumental in expediting our care with the oncologist and hospice care. Janis the night nurse, Brittany and all of the caring nurses at the front desk have been very quick to offer help. Also, the OT and PT were great with the exercises and fixing her hair. Thanks so much.

Sybil Meikle

Sep 2022

via Google

The staff at Riverside were amazing. They treated my mother with dignity and respect. They provided excellent health/medical care. They are caring and kind. Professional and knowledgeable. Additionally, they treated me - the patient’s daughter - with kindness and compassion. They helped me navigate a very stressful and difficult situation. They provided health and financial guidance, as well as, emotional support. They treated me like family. The staff became family during my mothers stay. I can never thank them enough for their care, kindness, and compassion.

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Government Inspection History

5 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 18, 2025Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2026

Jul 8, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2025

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2025

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 7, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2025

  • Have proper medical gas storage and administration areas.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 7, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 7, 2025

Aug 1, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 30, 2024

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Provide properly protected cooking facilities.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 5, 2024

Nov 22, 2023Health Complaint5 citations
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 9, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 9, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 9, 2024

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2024

Feb 8, 2023Fire Safety StandardHealth Standard16 citations
  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 7, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 15, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 15, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2023

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Riverside Valley offer?

Riverside Valley offers Skilled Nursing / Long Term Care.

Where is Riverside Valley located?

Riverside Valley is located at 6500 Maccorkle Avenue Sw in Saint Albans, West Virginia.

What do families say about Riverside Valley?

Reviewers largely describe Riverside Valley as a caring, attentive skilled nursing and rehab community, with staff praised for compassion, communication, and support of families during difficult times. One negative review alleges the facility hides critical feedback, though most other accounts describe positive, personalized care experiences.

How did Riverside Valley do on recent health and safety inspections?

Riverside Valley had 5 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Riverside Valley?

Submit the Request Information form on this page to connect with Riverside Valley and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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