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Riverside Rest Home is a county-owned skilled nursing facility in Dover, New Hampshire, that has provided long-term care since 1867 and offers residents access to hospice services through an adjacent facility. No detailed family reviews were provided, so specific day-to-day experiences aren't described, though the community's overall Google rating is on the lower side.
AI-generated from reviews and community data.
Riverside Rest Home is a senior living community in Dover, New Hampshire offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.1 out of 5 across 16 reviews.
Riverside Rest Home is a 215-bed Medicare and Medicaid certified nursing facility in Dover, New Hampshire, owned by Strafford County. Since 1867, the facility has provided long-term supportive care to residents, tailoring services to fit each individual's needs with an emphasis on safety, comfort, and quality of life.
The facility offers nursing care as well as hospice services through the adjacent Hyder Family Hospice House. Staff work to make residents' time at the facility as comfortable and stress-free as possible through individualized attention to each resident's requirements.
Riverside Rest Home hosts a variety of activities and events for residents. The community celebrates milestones and engages residents in recreational programs, such as men's groups and outings to local events like community nights at regional venues.
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Help Me Choose3.1overall · 16 ratings combined
3.1★ on Google (16)
Karen
Dec 2025
I was in this place to visit my father. The public bathrooms were locked and no one could seem to unlock it. Went to another unit and WOW IT WAS DISCUSTING! This place is a dump! I’m so sorry to see ! It needs ventilation. This is located in the dementia area. Nothing like a COVID spread! I cannot tell anyone enough of the scene we walked into. Beware!
David Maleham
Oct 2024
While not the newest facility, Riverside is very very clean and very pleasant. The staff, at all levels, are excellent. Riverside beats any "for profit" nursing home I have ever encountered (and I have dealt with many).
sbrooke
Aug 2023
To say that we are disappointed is an understatement. We understood it is a county nursing home but they never answer the phone, have no protocol in place for bathing, and most of the staff is defensive when asked about any of it. Due to Covid now, it is a nightmare and we are left with nothing. My mother has gone from active to non verbal since going there in just three months. She doesn't receive medical attention and they give her way too much medication without any review or doctors evaluation. The family is in the dark. Staff is uncooperative. EDIT: she died there as a result of their negligence
Janet Hotchkiss
Feb 2022
My sister has resided at Riverside for three years due to declining health issues. Riverside staff are extremely warm and welcoming, very professional, and caring! I can't thank them all for their warm spirt and caring attitude. I greatly appreciate all that they do !
Lp
Dec 2020
My father entered Riverside Rest Home in the Unit for persons with Dementia. Kristi Hughes was his Social Worker, and was very attentive/available and caring. The staff on the unit were also very patient and compassionate, dealing with varying degrees of dementia, and with various personalities. We were never displeased with his care, and always found him happy when we visited several times a week. Excellent! ------- Following the death of my father, I decided that I wanted to volunteer at Riverside as a means of assisting other elderly, and also "giving back" to the employees who gave my father such great care. I am volunteering with persons with memory care issues, and usually with those who have no visitors. Prior to the current pandemic, I was there fairly frequently. I can easily say that in visiting without prior notice, the unit, activities area, hair salon, hallways, elevator, and office areas are always clean. When in those environments I observed, and assisted my friend in interactions with, staff who are friendly, engaged, and interested in residents. Staff know the residents. Residents are as involved as desired, and as they are individually able, in a variety of daily activities, presented by a creative team. Seeing a person with cerebral palsy go for the first bike ride in her life on an adaptive bike that was obtained with the assistance of Northeast Passage, brought me to happy tears! That's an example of how much the staff cares, and how far they will go to bring joy to a resident. This may be an older, county nursing home, but this amazing staff works to make it a welcoming, caring, and active place to be when someone must have 24 hour care. It's been 10 years since I started going into Riverside, when my father moved there. I'm the type of person who would not remain quiet if I saw anything happening that could affect a resident negatively, no matter how minute the issue. Honestly, in those10 years, I have only observed one staff, on only one occasion, whom I considered to be in a grouchy mood. I think that's normal human behavior, anywhere! I can say I plan on choosing Riverside should any other family members, or I, myself, require a nursing home in the future. I trust them!
3 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Address patient/client population and determine types of services needed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2026
Provide emergency officials' contact information.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2026
List the names and contact information of those in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2026
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected May 15, 2026
Establish roles under a Waiver declared by secretary.
Severity C of L: potential for minimal harm, widespreadCorrected May 15, 2026
Establish emergency prep training and testing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 7, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 28, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Meet requirements for the use of electrical equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 7, 2025
Have properly installed hallway dispensers for alcohol-based hand rub.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2024
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2024
Install emergency lighting that can last at least 1 1/2 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2024
Have properly located and lighted "Exit" signs.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2024
Have simulated fire drills held at unexpected times.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 7, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Riverside Rest Home offers Skilled Nursing / Long Term Care.
Riverside Rest Home is located at 276 County Farm Road in Dover, New Hampshire.
Riverside Rest Home is a county-owned skilled nursing facility in Dover, New Hampshire, that has provided long-term care since 1867 and offers residents access to hospice services through an adjacent facility. No detailed family reviews were provided, so specific day-to-day experiences aren't described, though the community's overall Google rating is on the lower side.
Riverside Rest Home had 3 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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