Kathy Price
Jun 2025
NOT AT ALL IMPRESSED...very disappointed!!!!
River Terrace Retirement Community
400 Caylor Blvd
3.8(32 ratings)
1 / 5Quick Facts
- Total units
- 67
- Medicare rating
- 5 of 5
- Ownership
- Government, County
- Certified beds
- 67
CMS Care Compare
What Families Think
Reviews of River Terrace are mixed, with several visitors praising a clean, friendly atmosphere and engaged staff, while other families report serious concerns about care quality, staff compassion, and communication from administration.
The Good
- Clean, pleasant-smelling facility noted by visitors
- Staff know residents by name
- Active social programming like themed happy hours
- Some caring, compassionate nurses and CNAs mentioned
The Bad
- One report of severe health decline going unaddressed by staff
- One report of slow response times and poor food quality
- One report of admissions and marketing staff misrepresenting services
AI-generated from reviews and community data.
About River Terrace Retirement Community
River Terrace Retirement Community is a skilled nursing / long term care community in Bluffton, Indiana. The community is licensed for up to 67 residents.
Families rate River Terrace Retirement Community 3.8 out of 5 based on 32 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 32 ratings combined
3.8★ on Google (32)
Gwendra Turney
May 2025
EDIT: I left this review based on my experience with River Terrace in Bluffton. Three days later, they've changed their Google listing name to Miller's Merry Manor. ALL THAT GLITTERS IS NOT GOLD. River Terrace's own Admissions Director, Taylor, and Marketing Director, Anita, both misrepresented facts and even lied to my family about the services they provide at this facility to my mother's detriment. I believe we dodged a bullet by not having her placed here. I wish you all the best in finding genuine, caring, and knowledgeable facilities for your loved ones.
Rachelle Harkenrider
Mar 2025
Great 1st impression! Came in for a tour and was impressed with the cleanliness. The facility has a pleasant smell which was appreciated. The staff knew all of the residents names and seemed to have a great relationship with them as we passed by. It was “happy hour” during my tour. The residents were all chatting and smiling while eating cheese trays and cake pops. I could tell the staff cared about the residents and cared for the facility as if it were their own home.
Ruth
Dec 2024
It's always nice to go into a facility such as this where you can see all of the employees interacting in a jovial yet professional manner.
Lucas Bailey
Aug 2024
Not a Good Facility
Frequently Asked Questions
What types of care does River Terrace Retirement Community offer?
River Terrace Retirement Community offers Skilled Nursing / Long Term Care.
Where is River Terrace Retirement Community located?
River Terrace Retirement Community is located at 400 Caylor Blvd in Bluffton, Indiana.
What do families say about River Terrace Retirement Community?
Reviews of River Terrace are mixed, with several visitors praising a clean, friendly atmosphere and engaged staff, while other families report serious concerns about care quality, staff compassion, and communication from administration.
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