1 / 5CMS Care Compare
Reviewers consistently describe River Glen as clean, calm, and staffed by friendly, responsive people, with several families specifically praising physical and occupational therapy during post-acute rehab stays. Google reviewers rate the facility very highly, citing a welcoming atmosphere and attentive care for both short-term rehab and longer-term residents.
AI-generated from reviews and community data.
River Glen Health Care Center is a senior living community in Southbury, Connecticut offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 444 reviews.
River Glen Health Care Center is a 120-bed skilled nursing and long-term care facility in Southbury, Connecticut, offering post-acute rehabilitation and ongoing care for residents with varying medical needs.
Families consistently praise the warmth and attentiveness of the staff across all roles, from the front desk to nursing and therapy teams. The facility maintains a clean, calm environment that visitors describe as notably peaceful compared to other facilities. Physical and occupational therapy services receive particular mention for their quality. One family noted that "the staff were wonderful" and the atmosphere is "not chaotic like other facilities," while another highlighted the professionalism of clinical leadership during their loved one's recovery.
With a 4.7-star rating from 444 Google reviews, River Glen reflects consistent positive feedback from families visiting during both initial tours and longer stays, with responsive assistance and attentive care being the strongest themes across accounts.
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Help Me Choose4.7overall · 444 ratings combined
4.7★ on Google (444)
Laurie Griffel
Jun 2026
A close family member has been in there, and I have to say the place is clean and the people are very very friendly and the Physical therapy is amazing there as well as other services. I will definitely recommend this to anyone and we will probably be using the facility again in the fairly near future and I am very happy about it
Jessica spears
May 2026
My grandma was admitted tonight and the staff were wonderful! It’s quiet and there is a sense of peace when you walk in… it’s not chaotic like other facilities. I was reluctant to send my grandma to a subacute rehab but was pleasantly surprised by how wonderful they are. Hoping rehab team is just as great with her!
Sandra Dion
May 2026
All your personnel were very polite from the receptionist to nurses and aides. Facility was veey clean. When we called the staff for assistance for my friend they were there to assist right away. I was a visitor only and the first time visiting your facility.
Jacquelyn Buckmiller
May 2026
My daughter and I were impressed the minute we walked through the front door! The receptionist smiled and was very helpful. The staff smiled and answered our questions. The occupational therapist came into the room and smiled and said she would come back later. The room was immaculate and the woman cleaning it smiled when we said how clean the room was and said thank you. My sister in law was happy and upbeat and we could see why! Great experience!
Joan P
Mar 2026
My mother-in-law is staying at River Glen post colon cancer treatment. It is my first time visiting her from the west coast. I am so impressed with how settled and happy my mother-in-law is and I was particularly pleased with the professionalism of Nurse Practitioner Joan Ellen.
5 inspection visits in the last three years, 31 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 1, 2025
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Oct 1, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity B of L: potential for minimal harm, patternCorrected Oct 1, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 24, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2024
Meet other general requirements that are deficient.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 27, 2023
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Severity B of L: potential for minimal harm, patternCorrected Jan 31, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2021
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2021
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2021
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2021
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 9, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 5, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
River Glen Health Care Center offers Skilled Nursing / Long Term Care.
River Glen Health Care Center is located at 162 South Britain Rd in Southbury, Connecticut.
Reviewers consistently describe River Glen as clean, calm, and staffed by friendly, responsive people, with several families specifically praising physical and occupational therapy during post-acute rehab stays. Google reviewers rate the facility very highly, citing a welcoming atmosphere and attentive care for both short-term rehab and longer-term residents.
River Glen Health Care Center had 5 government inspection visits in the last three years, with 31 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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