Right at Home

Right at Home is a home health and hospice provider serving Rock Hill, South Carolina. The company offers in-home care services including assistance with daily living, medical support, transportation to appointments, and companionship for seniors and veterans.

Families consistently praise the responsiveness and personal attention from owner Jim Ryan and his team. Many highlight reliable caregivers who treat clients like family, manage flexible scheduling even during emergencies, and help coordinate care transitions from hospitals. One family wrote, "they are flexible and responsive to those 'sudden' needs." Families also appreciate the company's commitment to veterans, connecting them with available resources, and the professionalism of office staff in managing logistics and follow-up care.

A significant minority of reviews report serious concerns about reliability, including no-call no-shows, caregiver tardiness, and difficulty reaching the office by phone. These accounts suggest inconsistency in service execution despite the stated values of the leadership.

Right at Home holds a 4.7/5 rating across 91 Google reviews, reflecting predominantly positive experiences alongside notable service delivery gaps that merit careful consideration when evaluating fit for your family's needs.