Right at Home is a home health and hospice care provider serving Green Valley, Arizona. As a national chain, they offer in-home caregiving for seniors with varying health needs, including dementia care and support for disabled veterans.
Family experiences with the agency are sharply divided. Several families praised specific caregivers, Shawnea Joy, Annie, and Latevi among them, describing them as patient, compassionate, and attentive to daily needs like medication management, hygiene, and meals. One family noted their caregiver "goes above and beyond" and anticipates needs before they arise. However, one family reported serious concerns about billing practices, including unauthorized charges to bank accounts and credit cards, along with complaints about high hourly rates and mandatory two-hour minimums.
Right at Home holds a 4.6 out of 5 rating across 22 Google reviews. Families considering this agency may want to clarify billing procedures and payment methods upfront, and to ask specifically about caregiver qualifications and experience with their loved one's particular condition.