Sandy Riggs
Aug 2025
I think this facility has awesome staff and an amazing administrator. It certainly gets five stars from me! They treat residents and family members with kindness and respect, and that says so much!
Ridgewood Specialty Care
1977 Albia Road
4(21 ratings)
Part of Care Initiatives · 43 communities · 3.6★ average
1 / 5Quick Facts
- Total units
- 60
- Medicare rating
- 4 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 60
- Operator
- Run by Care Initiatives, a nonprofit provider
- Service Area
- Serves Wapello County and nearby communities
- Stay Options
- Offers both short-term rehab and long-term stays
CMS Care Compare
What Families Think
Families generally describe Ridgewood Specialty Care as compassionate and attentive, with several reviewers praising specific staff by name for their kindness during end-of-life care. However, one serious report describes a delayed response to a resident's fracture, and another notes slow response times during night shift, suggesting some inconsistency in staffing attentiveness.
The Good
- Staff described as caring and compassionate
- Praised for end-of-life support
- Named staff members singled out for praise
- Rehabilitation therapy for post-injury recovery
The Bad
- One serious report of delayed response to a fracture
- One report of slow night shift response times
- No published pricing information
AI-generated from reviews and community data.
About Ridgewood Specialty Care
Ridgewood Specialty Care in Ottumwa, Iowa is a skilled nursing and long-term care community licensed to serve up to 60 residents around the clock. The facility provides compassionate, individualized care to residents from Wapello County and surrounding communities, with a focus on both resident well-being and family peace of mind.
The community offers both short-term and long-term care options, including rehabilitation therapy services with state-of-the-art approaches tailored to individual needs. Long-term care is available for individuals experiencing chronic diseases or debilitating medical conditions such as Alzheimer's and heart disease, while short-term rehabilitation services support those recovering from acute medical events or injuries.
Ridgewood Specialty Care is committed to providing an active and engaging quality of life through daily programming, social and educational activities, and services that promote physical health, provide mental stimulation, and increase resident engagement. The facility maintains a home-like setting designed to help residents thrive and maintain their well-being.
The community is operated by Care Initiatives, Iowa's largest nonprofit provider of skilled nursing care, which operates 60 locations across the Midwest. Ridgewood Specialty Care employs more than 60 dedicated team members who provide direct care and support services to residents.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
4overall · 21 ratings combined
4★ on Google (21)
William Ewaniuk
Jun 2025
The only problem I have is the night shift at dinner times they leave you in your wheelchair forever and ever I am and watching a stream pain and it just walk right by you and do nothing the night shift needs to be fixed ASAP but other than that it's a wonderful wonderful nursing home they've done a lot for me and save my life as well
Sydnie McElroy
Mar 2025
Please if you take your loved ones here watch them closely! Be their advocate. My mother was here and she told them for 4 days that her foot/ leg was in extreme pain they did nothing.. just “documentation” we requested an ambulance on our own and she found out she had a Tibial Fracture! I pulled her from the facility immediately. Some bad staffing going on in there. And the Dr knew it was bothering her also! If you can I’d send your loved ones elsewhere or make sure you pop in at random times all the time! Extremely disappointed in the staff and how they handled that situation.
Karla Hoover
Mar 2025
Josh, Christina, housekeeping ladies, activity director, nurses, and doctors were all absolutely amazing for our Mom. Very caring and loving staff. Thank you all❤️
Ashley Baum
Jan 2023
This facility was wonderful in caring for my family member. Staff was very attentive and compassionate, going above and beyond to make my family feel supported through the end of life transitions. Highly recommend this facility when looking for any level of placement!
Frequently Asked Questions
What types of care does Ridgewood Specialty Care offer?
Ridgewood Specialty Care offers Skilled Nursing / Long Term Care.
Where is Ridgewood Specialty Care located?
Ridgewood Specialty Care is located at 1977 Albia Road in Ottumwa, Iowa.
What do families say about Ridgewood Specialty Care?
Families generally describe Ridgewood Specialty Care as compassionate and attentive, with several reviewers praising specific staff by name for their kindness during end-of-life care. However, one serious report describes a delayed response to a resident's fracture, and another notes slow response times during night shift, suggesting some inconsistency in staffing attentiveness.
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