Joannie Abernathy
Sep 2025
They are friendly and professional and give a sense that they truly care about your health and wellbeing. I’m so happy that I switched to them as my provider!
Quick Facts
What Families Think
American HomePatient is a home health and hospice provider in Ottumwa, Iowa, with a 4.4-star rating from 14 Google reviews. Reviewers consistently praise the caring, professional staff and reliable equipment delivery, though several mention frustrations with the phone system and reaching the right person.
The Good
- Staff described as caring and understanding
- Quick and reliable with supplies
- Friendly, professional service focused on wellbeing
- Long-term family trust spanning over 15 years
The Bad
- Several reviewers frustrated with confusing automated phone system
- One report of unclear, garbled answering service
- One report of store being understaffed for demand
AI-generated from reviews and community data.
About American HomePatient
American HomePatient is a home health and hospice community in Ottumwa, Iowa.
Families rate American HomePatient 4.4 out of 5 based on 14 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Home Health and Hospice
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4.4overall · 14 ratings combined
4.4★ on Google (14)
Kathy Muchow
Sep 2024
My mother used them for her needs and was so caring, that was over 15 years ago, fast forward to the present, now I needed their services, they're still very caring and really quick with supplies. It's hard these days to get such great customer service, that's why I chose American Home Patient!
Jenni Platt
Nov 2023
Staff is so caring and understanding and works great with you 🙂
Anne Tews
Sep 2023
The automated phone system is terrible. There's no way to leave a voicemail directly with the person I'm trying to reach. I was given extension numbers for the people I'm trying to reach but I can't reach them. I end up speaking with SOMEone, SOMEwhere but have no idea if I'm even talking to someone in the office I've been connected to.
Donald Stankus
Aug 2023
People at the store are very helpful but there are not enough of them. It took forever to get connected on the phone and then it was to an answering service that was HORRIBLE. Could not understand a word the girl answering said - garbled and very soft.
Work at American HomePatient? Claim this listing to update photos, pricing, and details — it's free.
Nearby Communities
Other senior living options within 25 miles of Ottumwa.
The Kindred House
Ottumwa, Iowa0.6 mi
4.9(27)
Assisted LivingIndependent Living
River Valley Place of Ottumwa
Ottumwa, Iowa0.6 mi
4.8(16)
Assisted Living
Woodlands Estates
Ottumwa, Iowa1.9 mi
Independent Living
Iowa Home Care
Ottumwa, Iowa2 mi
3.9(7)
Pennsylvania Place
Ottumwa, Iowa2.1 mi
Assisted Living
Home Halo of Iowa
Ottumwa, Iowa2.3 mi
5(6)
Assisted Living