3575 N. Moorpark Road
4.6(57 ratings)· Thousand Oaks average: 4.6
1 / 5California CDSS
Most reviewers describe The Reserve at Thousand Oaks as a warm, well-run community with friendly, attentive staff and an active social calendar, and many families report positive multi-year experiences for their parents. However, a few detailed reviews raise serious concerns about hospice-level care, medication administration, housekeeping, and theft of resident belongings, alongside comments about inconsistent food quality and staff turnover.
AI-generated from reviews and community data.
The Reserve at Thousand Oaks is an Assisted Living community located at 3575 N Moorpark Road in Thousand Oaks, California, set on a large, lushly landscaped campus among mature trees in a peaceful residential area.
The community offers Assisted Living and Short-Term Stays, with residents receiving personalized support with daily activities such as bathing, dressing, and medication management while maintaining independence. A dedicated care team provides 24/7 personalized care tailored to individual needs, interests, and tastes.
Residences include studio, one-bedroom, and two-bedroom apartment homes designed for comfort and convenience, with select floor plans featuring full kitchens and private outdoor spaces. Housekeeping, laundry, linen, and maintenance services are included, supporting a maintenance-free lifestyle.
Dining is restaurant-style with meals freshly prepared daily by a chef, complemented by a bistro. Additional amenities include an outdoor pool and spa, art studio, fitness center, courtyard, and community gardens. Daily transportation services are available for group shopping trips, appointments, and leisurely outings.
Social life is built around resident-led clubs, including a Book Club, Bridge Club, Knit & Stitch Club, Poker Club, Walking Club, and Adventure Club, along with a range of activities and outings focused on health, wellness, and socialization.
The Reserve at Thousand Oaks is a pet-friendly community, allowing residents to enjoy the companionship of their pets, including walks in the courtyard and community gardens.
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Help Me Choose4.6overall · 57 ratings combined
4.6★ on Google (57)
Eugene Jacobowitz
Apr 2026
Our mother spent about nine years at The Reserve. The staff is friendly and cares about its residents. The facility and grounds are clean. They have plenty of activities. And they were very accommodating during multiple apartment moves.
Dolores Taylor
Mar 2026
I feel accepted and respected. I feel fortunate to live here. I especially like my apartment. It has a nice view and green grass outside. I feel there are several dedicated employees that care very much about everyone. That includes Shirley Romero, Liina Cuba, and Lulu Issa. They are outstanding compared to the average one.
Greg Uttal
Mar 2026
There are always things to improve but I think as a location and facility to give senior citizens a nice life style, the Reserve does a great job. You have a tough crowd to please.
Rich Guy
Mar 2026
I’ve unfortunately noticed that when a resident moves into Hospice, the levels of appropriate treatment and communication decline. I’m listed as the POA. Yet, to date Ive never receive updates or calls regarding the patient or their condition, health and treatment. All of which was clearly articulated during the initial consultation, that I was to have been referred to, and informed prior to. I even mentioned to Elizabeth that concise communication is severely lacking.
Cindy Cloud
Dec 2025
I worked with Assisted Living Connections to find this great facility for my Mom who needed respite care after a complicated surgery. Elizabeth, Justin and the entire team were very accommodating, capable and professional with getting her moved into her new studio in very short order. I'm relieved to know she is in the best place she can be with competent care, nurturing support and a thriving social community of residents!
The Reserve at Thousand Oaks offers Assisted Living.
The Reserve at Thousand Oaks is located at 3575 N. Moorpark Road in Thousand Oaks, California.
Most reviewers describe The Reserve at Thousand Oaks as a warm, well-run community with friendly, attentive staff and an active social calendar, and many families report positive multi-year experiences for their parents. However, a few detailed reviews raise serious concerns about hospice-level care, medication administration, housekeeping, and theft of resident belongings, alongside comments about inconsistent food quality and staff turnover.
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