Stacey Cleveland
Aug 2024
What a JOKE this place is. Call and tell you that they will have a nurse come the next day and no call and no one shows up. totally ridiculous
1 / 4Home Health Compare
Reid Home Health, part of CommonSpirit Health at Home, offers physician-coordinated nursing, therapy, and personal care in patients' homes in Richmond, Indiana. Reviews are mixed: some describe missed or reduced visits for wound care and bandage changes, while one reviewer defends staff as doing their best with limited resources.
AI-generated from reviews and community data.
Reid Home Health is a home health agency serving Richmond, Indiana offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 2.3 out of 5 across 3 reviews.
Reid Home Health provides skilled at-home care in Richmond, Indiana, offering nursing, physical therapy, occupational therapy, speech therapy, and personal care services. The organization is committed to delivering care in patients' homes, where they can maintain independence in a familiar environment.
The service supports patients transitioning from hospital or nursing facility stays as well as those managing chronic conditions. Reid Home Health coordinates care directly with physicians to tailor individualized treatment plans for each patient, ensuring safe and seamless care transitions.
The organization's care services encompass a wide array of offerings, ranging from high-technology nursing to basic home health aide care, as well as specialized programs for prevention and health maintenance. Services are available on both short-term and long-term bases depending on patient needs.
Reid Home Health prioritizes accessible, coordinated care with an experienced team available around the clock. Patients and families can reach experienced home health care team members at any time to answer questions and provide support. The staff handles insurance verification and paperwork, with costs often covered by Medicare, Medicaid, or private insurance when services are ordered by a physician.
Reid Home Health is part of CommonSpirit Health at Home, a full-service health care organization operating nearly 40 years in the home-based services market. CommonSpirit Health at Home manages over 4,000 team members across 89 sites of care in 15 states and is part of CommonSpirit Health, the largest non-profit health care system in the country.
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Help Me Choose2.3overall · 3 ratings combined
2.3★ on Google (3)
Stacey Cleveland
Aug 2024
What a JOKE this place is. Call and tell you that they will have a nurse come the next day and no call and no one shows up. totally ridiculous
Laura Mccord
Nov 2018
This is another agency who's doing great things to help as many homes in the community as they can reach, with the few hands they have. 3 times weekly for wounds is common. Daily wound care visits are undesired by any home healthcare agency. That's an administrative call, not a reflection of the quality of work, or the heart behind it. -R.N.
julie kidder
Aug 2018
My stepfather is supposed to get nursing service to change bandages seven days a week and this place is a joke! They are only coming three days a week and the last time refused to change the bandages!! They told me that I would have to change them the days that they don't come because I was deemed competent, it doesn't matter that I'm not physically capable. If these people can't do the seven days, they should get another company to fill in instead of just letting my stepfather suffer.
Reid Home Health is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.0 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
272 completed patient surveys, 28% response rate.
Hospital outcomes
How patients did
Service area
Reid Home Health reports serving 39 ZIP codes, including Richmond, Bath, Boston, Brookville, Brownsville, Cambridge City, Centerville, Connersville, Dublin, Economy and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157231. National figures are the average across all certified agencies.
Reid Home Health offers Home Health.
Reid Home Health is located at 2230 Chester Blvd in Richmond, Indiana.
Reid Home Health, part of CommonSpirit Health at Home, offers physician-coordinated nursing, therapy, and personal care in patients' homes in Richmond, Indiana. Reviews are mixed: some describe missed or reduced visits for wound care and bandage changes, while one reviewer defends staff as doing their best with limited resources.
Yes. Reid Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Reid Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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