4.4(216 ratings)· Yorktown average: 4.3
Own this community? Update your listing · Marketing for operators
1 / 5CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Regency Health And Rehabilitation Center is a skilled nursing and long-term care community in Yorktown, Virginia, with a strong 4.4 out of 5 rating from 216 Google reviews. Beyond the rating, no specific review content, amenities, or care details were provided to give families a fuller picture.
AI-generated from reviews and community data.
Regency Health & Rehabilitation Center is a senior living community in Yorktown, Virginia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 216 reviews.
Regency Health & Rehabilitation Center is a skilled nursing facility in Yorktown, Virginia, licensed for up to 60 residents. The center is Medicare and Medicaid certified and operated by a for-profit limited liability company. It offers 24-hour staffing with on-site registered nurses, medication management, and a range of amenities including private rooms with private bathrooms, wheelchair accessibility, restaurant-style dining, social activities, housekeeping, and laundry service.
Reviewers describe mixed experiences. Some families praise the attentiveness and caring of staff members, noting that their relatives receive good care. Others report concerns about quality of care and monitoring, including instances where residents' health changes were not adequately addressed. Communication about care decisions has been noted as an inconsistent area across reviews.
The facility holds a 2 of 5 star rating from the Centers for Medicare and Medicaid Services, while receiving a 4.4 of 5 Google rating based on 216 reviews.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose4.4overall · 216 ratings combined
4.4★ on Google (216)
Thalia Patrick
Jul 2026
I want to express my sincere appreciation for James Spainhour, the administrative director at Regency Rehabilitation Health Center.” “He is efficient, genuinely caring, and I truly value everything he’s doing for my family member.” “I also want to thank Katia, one of the new aides. “She is kind, loving, and attentive. And her care has meant a lot to our family. Thank you both for the professionalism and compassion.
Gerri Dugger
Jul 2026
ASHLEY IS SO KIND TO EVERYONE AND HAS A CONTINUOUS GREAT AND HAPPY PERSONALITY........I KNOW MY HUSBAND IS IN GOOD HANDS WHEN SHE IS ON DUTY.
Stephen Melroy
Jun 2026
I am very disappointed in the level of care at Regency Rehab. My father-in-law was there for 2 weeks after a UTI. He has dementia and was declining. I asked the nurse practitioner why he looked so frail. She said he was on no alerts for not eating. He was sent to the ER. We received a call from the Head Nurse Rochelle. We asked her to explain why he was going to the ER. She said she did not know and could not explain. Call Rochelle back several times. She never called me back. After being dissatisfied with the service and seeing his decline, we moved him to another facility. They weighed him and he lost 30 lbs in two weeks! He went from 178 to 145. I really do not think they had any idea that he lost that much weight. The food is terrible and served some what warm. The nurses look unhappy to be there. You ask them to help and they do not answer just point. They are a few good employees here that do help you. But most of the time you are on your own and do not see anyone. If you care for your loved one, do not send them here.
Teresa Hartley
May 2026
The crew is caring they stay on top of things. I am very pleased with my sister Stephanie's care
Brendan Yetter
Apr 2026
We had a not great experience here with my mother. Im surprised to see so many positive reviews. We ended up transferring her to a nearby recovery center where the quality of care was clearly better.
6 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 16, 2025
Post nurse staffing information every day.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Feb 28, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2025
Meet other general requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 23, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 12, 2024
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 12, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 20, 2023
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Address subsistence needs for staff and patients.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 23, 2021
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2021
Have proper power supply for life support equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2021
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2021
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2021
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2021
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 14, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 12, 2018
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 14, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 12, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Regency Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.
Regency Health & Rehabilitation Center is located at 112 N Constitution Dr in Yorktown, Virginia.
Regency Health & Rehabilitation Center carries a 4.4 out of 5 rating from 216 Google reviews. Beyond the rating, no specific review content, amenities, or care details were provided to give families a fuller picture. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Regency Health & Rehabilitation Center had 6 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Regency Health & Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Regency Health & Rehabilitation Center? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Yorktown.
Yorktown, Virginia0 mi
4.6(110)
Skilled Nursing / Long Term Care
Yorktown, Virginia1.4 mi
Assisted Living
From $2,795/moYorktown, Virginia2.3 mi
3.7(97)
Independent Living
Yorktown, Virginia2.5 mi
5(29)
Assisted Living
Newport News, Virginia3 mi
3(2)
Independent Living
Newport News, Virginia3.1 mi
4.1(45)
Assisted LivingIndependent LivingSkilled Nursing / Long Term Care
Home care agencies serving Yorktown bring help to the house: daily living, companionship, and respite for family caregivers.
