Lidia Martin
Apr 2026
I have been a regular visitor at the Regency since September 2025, and I would like to express my sincere gratitude to several staff members who have made such a meaningful difference during this difficult time for our family. From the moment you enter the facility, Ashley and Deborah make you feel welcome with their warm smiles and kind words. Whether I call early in the morning or late at night, they are always patient, helpful, and quick to direct my call to the correct unit, especially the 5th floor. On the unit itself, I would especially like to recognize nurses River, Rodrigue and Fatima. Since I live in Canada and call daily for updates on my uncle, I truly appreciate their patience, professionalism, and the attention to detail they provide when discussing his condition. During my many visits, I have also personally witnessed their skill and compassionate care. A special thank you also goes to Rhonda, who provides exceptional day-to-day care, and to Melrose, who makes sure my uncle is comfortable and well looked after. I would also like to acknowledge Abie and Marlene for their diligent wound care and for always carrying out their work with kindness and a smile. Lastly, the Respiratory Team, led by James, deserves recognition for their outstanding service. While everyone on the team has been wonderful, Melisa deserves special mention for not only her clinical expertise but also for the genuine warmth and compassion she brings to every interaction. To everyone involved in my uncle’s care, thank you from the bottom of my heart. Your dedication, professionalism, and kindness have brought comfort to our family during an incredibly challenging time. If there is one thing I wish were different, it would be the overwhelming cost of care and the hope that every staff member consistently brings the same high level of dedication. Most of all, I wish our loved ones never had to face illness that requires this level of care.






