4.9(49 ratings)· Falls Church average: 4.6
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe TheKey in Falls Church as responsive and compassionate, praising the individual caregivers who spend long hours with loved ones through hospice, dementia care, and recovery from surgery or falls. Reviewers frequently mention consistent, caring caregiver matches, dedicated account managers, and help coordinating insurance billing. One family reported a serious lapse where a caregiver left a critically ill client alone before her shift ended.
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TheKey - Senior Home Care is a home care agency serving Falls Church, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 49 reviews.
TheKey is a senior home care provider offering 24/7 in-home support in Falls Church, Virginia and throughout Northern Virginia. The service delivers care designed to help seniors age in place while maintaining independence and quality of life, guided by what the company calls its Balanced Care Method.
Care offerings range from a few hours of companionship to comprehensive 24/7 support, including hourly care, live-in support, and specialized memory care. The company emphasizes a whole-person approach addressing daily needs while supporting cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep.
TheKey's caregivers and care managers are drawn from the local Northern Virginia community and receive comprehensive training and clinical oversight. The company has over 24 years of home care experience and provides an assessment process in the client's home to develop a personalized care plan based on individual routines, preferences, and goals.
Each client receives a dedicated care team including a personally matched caregiver and client success manager available around the clock. TheKey combines local expertise with resources and standards from its nationwide network.
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Help Me Choose4.9overall · 49 ratings combined
4.9★ on Google (49)
Jason Reese
Apr 2025
TheKey provided care for my mother after a long hospital stay. Every step was explained and I never felt that I was unaware of what was going on. One thing I learned was that they employ their caregivers and never rely on "contracted" people to provide care. I always knew she was getting the best of the best. I would highly recommend TheKey to anyone needing private duty care.
Belle Frank
Mar 2025
I am grateful to the Key. I have been working with them to help support my mom for several years now. Kadie and Rebecca have been so helpful finding us the right kinds of people. And I appreciate their flexibility getting us substitutes when we need them. They seem to understand the kind of people we need and they work with us to provide them.
Henry M. Hobgood
Mar 2025
Very professional care!
David Posner
Mar 2025
One of the best teams in Northern Virginia. They are responsive, knowledgeable and most importantly caring about the families they work with. Highly recommended!
Leslie W
Mar 2025
Working with Kendra A at the Key has been truly a heartwarming experience. Thank you for all your help.
TheKey - Senior Home Care offers At-Home Care.
TheKey - Senior Home Care is located at 7531 Leesburg Pike #101 in Falls Church, Virginia.
TheKey - Senior Home Care carries a 4.9 out of 5 rating from 49 Google reviews. Families describe TheKey in Falls Church as responsive and compassionate, praising the individual caregivers who spend long hours with loved ones through hospice, dementia care, and recovery from surgery or falls. Reviewers frequently mention consistent, caring caregiver matches, dedicated account managers, and help coordinating insurance billing. One family reported a serious lapse where a caregiver left a critically ill client alone before her shift ended. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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