Erin Donalson
Feb 2026
My mother now lives at Regal Residence after several years at a well-known assisted living/memory care facility in Thousand Oaks. There are so many things my sister and I are grateful for now that Mom is in Don and Ribka's care. First, there is enough staff to keep her safe! Staff is on hand immediately when Mom gets up - something the other facility could not manage that resulted in Mom falling repeatedly. With Regal, Mom is attended to right away when she has a need! That has been a relief beyond words. Secondly (and excuse the TMI), Mom doesn't live in an unpleasant odor any longer. No matter what we tried at the other place, requesting more frequent attention to her needs, fighting for trash to be removed daily, etc etc the issue was never solved. At Regal, both Mom and her surroundings are always fresh and clean-smelling. I wouldn't have guessed what a big deal that is until experiencing it. Mom is surrounded by happy chatter among the staff, an upbeat vibe, their genuine affection for her, and even the smell of something great cooking in the kitchen daily for the resident's meals. It's a happy place, a safe place, a clean place. We are very grateful to have found Regal. (We were referred by two very trusted friends, both of whom told us they had incredible experiences with Don and Ribka and that they were the sweetest people providing excellent care.)
