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Families describe Refuge at New Life House as a small, clean assisted living community in Brandon, Florida, where staff are frequently praised for treating residents like family. Reviewers highlight a calm, well-organized environment and attentive, respectful caregiving, though a couple of notes mention basic food quality and secured doors that can slow entry and exit.
AI-generated from reviews and community data.
Refuge at New Life House is a senior living community in Brandon, Florida offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 10 reviews.
Refuge at New Life House is a small assisted living community in Brandon, Florida, licensed for 22 residents. It provides personal care support and medication management in a residential setting.
Family members consistently highlight the cleanliness and calm atmosphere of the facility, describing it as spotless and well-maintained. The staff, called medteks and management, earn repeated praise for being attentive, professional, and genuinely caring. One family wrote that staff "treat everyone with dignity and compassion." Residents appreciate the practical support with medication reminders and daily tasks, and families note a welcoming sense of community throughout the home. The building uses secured doors with codes for safety, though staff respond promptly to residents needing access.
Refuge at New Life House holds a 3.8 out of 5 Google rating based on 10 reviews, with the vast majority expressing strong satisfaction with the care and environment their loved ones receive.
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Help Me Choose3.8overall · 10 ratings combined
3.8★ on Google (10)
Penelope J. 61 61 61
Mar 2026
Absolutely amazing, my father is 67 and he has always needed help remembering to take his meds, wash his clothes etc. I was scared to put him in a ALF because i thought they would mis treat him but nope! They treat him like he is family!! They make life so much easier for him and i recommend this place to anyone who is looking for a nice, healthy environment for a ALF. 😊❤️❤️
Violet Well
Mar 2026
I cannot BELIEVE that this place has bad reviews haha!!! I brought my mother here praying that this was a happy environment (Because the last assisted living was VERY unclean and they didn’t care about their residents.) and it was amazing!!! Everything is spotless and the staff is top notch!!! Man, this place is off the charts on their cleanliness aswell. I recommend Refuge to anyone who is needing a clean and happy assisted living home!!!
Barbara viton
Mar 2026
I had a really positive experience with Refuge At New Life House. The staff truly care about the residents and go out of their way to create a supportive, welcoming environment. You can tell they treat everyone with dignity and compassion, which makes such a difference for families and loved ones. The facility felt peaceful and well-maintained, and there was a strong sense of community. It’s comforting to know there are places like this that prioritize both care and connection. I appreciate the dedication and heart that goes into the work they do every day. 💛
J Gutierrez
Mar 2026
Refuge at New Life House is a wonderful place. From the moment you walk in, you notice how clean and organized everything is. The environment feels calm, welcoming, and very well maintained. One thing that really stands out is the staff. They are always well dressed in scrubs, which gives the place a very professional feel. More importantly, they are kind, attentive, and genuinely care about the residents. They treat everyone with patience, respect, and compassion, and you can tell they take pride in what they do. It’s clear that the residents here are not just being looked after—they are truly cared for. If you’re looking for a clean, professional environment where your loved one will be treated with dignity, Refuge at New Life House is a great choice.
Alex Leon
Sep 2025
I have lived here for a couple months. The medteks are all very nice and helpful. Management is very nice and respectful. Vicki and Joel are wonderful managers. If I had a criticism it would be that going in and out of the building can be a pain because there are doors with codes in them. But the medteks are very prompt when opening the doors for us even though it might take some time. I feel very safe here. The food is ALF food, its acceptable, the cook tries her best. The rooms are sufficient in space. I have a room with a roommate and I haven't had any problems in that regard, I bought a bunk bed with the top only and that made a lot of space for me. All in all its a good place to live and it feels like home.
Refuge at New Life House offers Assisted Living.
Refuge at New Life House is located at 202 Beverly Blvd in Brandon, Florida.
Families describe Refuge at New Life House as a small, clean assisted living community in Brandon, Florida, where staff are frequently praised for treating residents like family. Reviewers highlight a calm, well-organized environment and attentive, respectful caregiving, though a couple of notes mention basic food quality and secured doors that can slow entry and exit.
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