1 / 5CMS Care Compare
Reviews for this long-term chronic care and rehab facility are sharply divided: several families and patients report serious lapses in call-button response, medication timing, and staff courtesy, while others single out particular nurses, PT/OT staff, and aides for going above and beyond. The facility's skilled nursing units have been recognized by U.S. News, but day-to-day experiences described by reviewers vary widely by shift and unit.
AI-generated from reviews and community data.
Hebrew Rehabilitation Center - Boston is a senior living community in Boston, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.1 out of 5 across 35 reviews.
Hebrew Rehabilitation Center is a long-term chronic care and post-acute rehabilitation facility located in Boston's Roslindale neighborhood, next to the Arnold Arboretum. The center has been serving the community since 1963 and offers hospital-based inpatient and outpatient care for older adults, with geriatric specialists and physicians on staff.
The facility provides long-term chronic care, rehabilitative care, and a variety of outpatient services. Skilled nursing units have been recognized as high-performing by U.S. News & World Report and rated among the Best Nursing Homes of 2026.
Amenities at the Boston location include free parking, outdoor courtyards, an art gallery, and a gift shop. The center is situated in proximity to the Deanna and Sidney Wolk Center for Memory Health.
Hebrew Rehabilitation Center is a nonprofit organization that honors diversity and welcomes older adults of any religion, culture, race, sexual orientation, gender expression, and class background.
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Help Me Choose3.1overall · 35 ratings combined
3.1★ on Google (35)
Cesar B
Mar 2026
Around 12:30am on 3/27/26 I was making a delivery to this place, I called the hospital to reach out security, there was two security officers and both refused to leave their chair to open the receiving door to let me in, they were too lazy and made me come through the main entrance go in the hospital and open the door myself. I believe after hours it is the security job to send someone to open the receiving door for the delivery drivers, this is unacceptable.
Crystal Morgan
Dec 2025
It’s true that the employees make the place shine! I had a good experience with staff member Debra Friday on the 2nd flr. She was friendly and welcoming. Debra smiled while looking up the patient’s name, then gave me the info I needed. She was helpful and shined with niceness! Thanks Debra 🙂 - you’re AWESOME!
Shay Davis
Oct 2023
A few years ago, when my mother was here, the experience was dreadful. Pressing the call button often yielded no response, and sometimes, the hallways were devoid of nurses. Despite my mother's battle with cancer and intense pain, medication was frequently delayed. On one occasion, desperate for assistance, we helped her move to a chair ourselves. When a nurse finally appeared an hour later, she berated us for taking that step. The lack of responsiveness and rudeness were disheartening, leading me to vow never to return or recommend such a place, even to my worst enemy. Attempts to communicate with the hospital CEO were met with silence, emphasizing the apparent lack of concern. It saddens me that individuals choosing to be nurses seem unwilling to fulfill the very purpose for which they are there.
Francesca B
Sep 2022
Not a good experience. I went there after having back surgery. There were a few good nurses and the PT and OT people were good, but many of the nursing assistants...and especially the ones on duty overnight...were horrible and rude. One actually locked the head of my bed so I couldn't lower it and hid my call button while I was watching. I asked her to give it to me and she said "Stop being such an invalid and get it yourself." This is inexcusable. Several times I had to ask for a supervisor and then things would happen. Otherwise, I was often waiting for a LONG time for whatever I needed. I also met 3 times with the head of nursing and he ensured me he would take care of things and then things still did not get fixed. I wound up leaving 3 days early because I was emotionally distraught over the way the staff there treated me. The rudeness was uncalled for. Also, it seems that they think that older people are dumb, invisible, and don't have any validity when they speak up. I highly recommend finding another place. I will never go back to this facility. Update 9/20/2022 I did send my contact information to Hebrew Rehabilitation Center and no one has contacted me. This is not a surprise. They act as though they are concerned when they get negative feedback and then do nothing about it.
M N
Apr 2022
I absolutely do not recommend this facility. Unfortunately, there is no ranking lower than one star available. When I arrived a previous patient's toiletries were left in the bathroom and things went down hill from there. There were mice running down the hallway and in my room and the rooms of other patients. Nothing was done about it. The nursing supervisor, Frances, assured me that he would take care of my concerns of which there were many. He did not. Medications were not given to me on time. The orders I came with from the doctors at the hospital were not followed even after I brought it to the attention of the nurses numerous times. The clinical coordinator, Ellen Gorden, was rude and hung up on us when we tried to get information and help for our elderly parent. We are positive that our parent would not have survived Covid, which our parent contracted there. After our questions were not answered and several calls were not returned we contacted 911 ourselves and had our parent transferred immediately to the hospital. Fortunately, our parent received oxygen and treatment for Covid and began to improve. There are many, many other things that occurred during my stay - however I think I have written enough for you to get the picture. There was one very good substitute nurse from Newbridge, a decent PT and OT, and a couple of decent nurses aides.
4 inspection visits in the last three years, 12 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2026
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity B of L: potential for minimal harm, patternCorrected Aug 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Aug 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Hebrew Rehabilitation Center - Boston offers Skilled Nursing / Long Term Care.
Hebrew Rehabilitation Center - Boston is located at 1200 Centre Street in Boston, Massachusetts.
Reviews for this long-term chronic care and rehab facility are sharply divided: several families and patients report serious lapses in call-button response, medication timing, and staff courtesy, while others single out particular nurses, PT/OT staff, and aides for going above and beyond. The facility's skilled nursing units have been recognized by U.S. News, but day-to-day experiences described by reviewers vary widely by shift and unit.
Hebrew Rehabilitation Center - Boston had 4 government inspection visits in the last three years, with 12 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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