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Ramsey Village Continuing Care

1611 27TH Street

4.2(98 ratings)· Des Moines average: 4.2

Ramsey Village Continuing Care, photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Other
Certified beds
78
Nursing facility size
54-bed licensed skilled nursing health center
Memory care structure
Two separate memory care neighborhoods on campus
Admission policy
Minimum age 65 required for admission
Respite stays
Respite care available from one week or longer

What Families Think

Families largely describe Ramsey Village as a compassionate, long-tenured staff who build real relationships with residents and communicate well with families, especially in skilled nursing and memory care. A smaller but consistent set of reviewers report serious lapses—slow call-light response, cleanliness issues, and one instance where an AC outage went unresolved for weeks—alongside frustration over admission denials for dementia patients with aggression or age under 65.

The Good

  • Staff described as compassionate and attentive by many families
  • Long-tenured caregivers with low staff turnover noted
  • Continuity of care across independent living to memory care
  • Physical/occupational therapy praised for rehab outcomes
  • Good communication with families about resident status
  • Food quality frequently complimented by residents and visitors

The Bad

  • Several reports of slow or unanswered call-light response times
  • One report of mold, uncooked food, and witnessed CNA mistreatment
  • One report of a multi-week unresolved AC outage in extreme heat
  • Admission can be denied for residents under 65 or with aggressive dementia symptoms

AI-generated from reviews and community data.

Ramsey Village Continuing Care is a senior living community in Des Moines, Iowa offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.2 out of 5 across 94 reviews.

About Ramsey Village Continuing Care

Ramsey Village Continuing Care Retirement Community is a senior living community located near Drake University in Des Moines, Iowa. Residents can choose from upscale studio, one-, and two-bedroom residences, with the option of a private suite or a shared apartment for those who wish to live with a friend or loved one. The community offers beautiful common areas designed to encourage connection among neighbors, along with a range of onsite amenities and activities.

Care options span the full continuum, including Independent Living, Residential Care, Assisted Living, Memory Care, Skilled Nursing, and short-term or Respite Care. Independent living residents enjoy maintenance-free living without yard work or household chores. Residential Care apartments include a kitchenette, sitting area, and bathroom, along with discreet assistance with activities of daily living such as bathing, dressing, eating, walking, laundry, and medication management. Assisted Living residents maintain their own suite with a bathroom and kitchenette while having access to 24-hour support.

Memory Care is provided through the community's Courtyard and Bridges programs, offering person-centered, compassionate care for residents with dementia and Alzheimer's disease in a safe, secure, and nurturing environment designed to maximize independence at all stages of memory loss.

The Health Care Center is a 54-bed licensed nursing facility offering skilled nursing, physical therapy, occupational therapy, speech therapy, and long-term health care. Short-term rehabilitation services support recovery following illness, injury, or hospitalization, with individualized treatment plans aimed at helping residents regain strength and mobility. Respite Care is also available for family caregivers needing temporary relief, ranging from one week to longer stays.

Daily life at Ramsey Village includes three meals a day, scheduled transportation for errands and appointments, and a wide variety of organized activities such as book clubs, historical lectures, exercise and cooking classes, gardening club, and outings to the Merle Hay Mall. Community amenities include peaceful courtyards, a game room, an exercise room, a library, a great room, and a beauty salon and barber shop.

Types of Care at Ramsey Village Continuing Care

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Ramsey Village Continuing Care

4.2overall · 98 ratings combined

4.2★ on Google (94) · 3★ on Yelp (4) · Yelp page ↗

Paul Nelson

Jun 2026

via Google

My wife has received wonderful care here at Ramsey Village since she arrived in The Bridges memory care unit on April 15th. The nursing and caregiving staff are truly dedicated to helping the residents with their needs of daily living. This was a priority that I was looking for in a care facility.<br>Another reason I chose Ramsey Village is the longevity of staff. There is not a high degree of turnover. Most staff have been employed over 5 years and some have over 30 years experience working at Ramsey.<br>The administration has been very supportive and wonderful to work with. Even other departments within Ramsey such as, Building Maintenance, Food Service, and Laundry are friendly people who are skilled at working with the needs of all residents.<br>Another great feature of Ramsey Village is their continuing care program; Independent Living, Assisted Living, Long-Term Care, Memory Care, Skilled Care, and a wonderful Rehab and Physical Therapy Center. Ramsey has a place for your loved one designed to serve their specific needs.<br>I chose to live in an Independent Living apartment here at Ramsey so that I could be near my wife and eat meals with her. The service I have received has been great and I have felt very comfortable with my living arrangements.<br>Overall, my experience, along with my wife's care has been exemplary. We have truly been supported and treated very well. If you are looking for an excellent care facility, please consider Ramsey Village. I’m confident you’ll find it to be a great place for your loved one.

Maryfrances Evans

Jun 2026

via Google

I've been blown away by the compassionate care at Ramsey. We moved my sweet friend there after experiences with two other facilities. The contrast in the attitude of the staff was night and day. Ramsey took the time to know and understand my friend's needs as well as her preferences and personality. They shower her with the dignity she deserves - the dignity every human deserves. We're so grateful for Ramsey.

Amanda Marean

Feb 2026

via Google

I attended a community event at Ramsey Village. I was shocked at how great the place is. It's nestled into the woods, and it's a great location if you are a Drake fan. We've had homecare clients who have moved there and had a great experience too.

Laura Ingamells

Feb 2026

via Google

My step-mom has lived at Ramsey LTC for 4 years now. She had a massive stroke and needs 24 hour support. My father sits with her every day and evening. Ramsey is not just a pretty building. The staff is so attentive to their needs. All of the staff even know my father by name and they treat both of them like family. As an LMSW in hospice, I highly recommend Ramsey Village, especially their long term care side.

Scott Campney

Feb 2026

via Google

I recently toured Ramsey Village Independent Living and was truly impressed. The units are spacious, beautifully updated, and offer fantastic views. The community itself is quietly tucked away in the Drake neighborhood, giving it a peaceful, welcoming feel. If you’re considering independent senior living, be sure to check out Ramsey Village—it’s definitely worth a visit!

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Government Inspection History

7 inspection visits in the last three years, 60 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 23, 2026Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 24, 2026

Oct 23, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 18, 2025

Aug 28, 2025Fire Safety StandardHealth Standard24 citations
  • Establish policies and procedures for sheltering.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 28, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 3, 2025

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 2, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 4, 2025

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 29, 2025

  • Establish roles under a Waiver declared by secretary.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025

  • Create arrangements with other facilities to receive patients.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 10, 2025

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 27, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 2, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 27, 2025

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2025

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025

Apr 24, 2025Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 5, 2025

Oct 3, 2024Fire Safety StandardHealth Standard12 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 7, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2024

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity B of L: potential for minimal harm, patternCorrected Nov 3, 2024

Aug 7, 2024Health Complaint4 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2024

Jul 20, 2023Fire Safety StandardHealth Standard15 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 2, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2023

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 4, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 1, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 11, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2023

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Ramsey Village Continuing Care offer?

Ramsey Village Continuing Care offers Skilled Nursing / Long Term Care.

Where is Ramsey Village Continuing Care located?

Ramsey Village Continuing Care is located at 1611 27TH Street in Des Moines, Iowa.

What do families say about Ramsey Village Continuing Care?

Families largely describe Ramsey Village as a compassionate, long-tenured staff who build real relationships with residents and communicate well with families, especially in skilled nursing and memory care. A smaller but consistent set of reviewers report serious lapses—slow call-light response, cleanliness issues, and one instance where an AC outage went unresolved for weeks—alongside frustration over admission denials for dementia patients with aggression or age under 65.

How did Ramsey Village Continuing Care do on recent health and safety inspections?

Ramsey Village Continuing Care had 7 government inspection visits in the last three years, with 60 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Ramsey Village Continuing Care?

Submit the Request Information form on this page to connect with Ramsey Village Continuing Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Ramsey Village Continuing Care? Claim this listing to update photos, pricing, and details. It's free.

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