MyLivingChoice

Quality Home Health

131 S Webb Ave #102

3.6(5 ratings)· Crossville average: 4.6

Quality Home Health — photo 11 / 4

Quick Facts

Company History
Locally owned and operated for over 40 years
Service Area
Serves East and Middle Tennessee region
Patient Monitoring
High-Risk Call Program for closer patient oversight

What Families Think

Quality Home Health is a long-standing, locally owned home health and hospice provider serving Crossville and the surrounding East and Middle Tennessee area. Reviewers speak well of the nurses' skill and bedside manner, but several raise concerns about internal communication and scheduling coordination.

The Good

  • Nurses described as knowledgeable and caring
  • Over 40 years of local operation
  • Skilled nursing and therapy services for recovery
  • Disease management support with physician coordination

The Bad

  • Reports of poor internal communication between staff
  • One report of a patient discharged without notice
  • Short notice given for scheduling visits or assessments
  • Therapy services described as inconsistent at times

AI-generated from reviews and community data.

About Quality Home Health

Quality Home Health is a home health care provider serving Crossville, Tennessee and the surrounding East and Middle Tennessee region. The company has been locally owned and operated for more than 40 years, offering skilled nursing and therapeutic services to patients in their homes.

The organization provides recovery strategies for those recuperating from illness, injury, surgery, or managing permanent conditions. Services include care for stroke recovery, post-heart surgery patients, and wound care, designed to help patients return to normal function as quickly as possible. Additionally, Quality Home Health assists with activities of daily living such as cooking, cleaning, bathing, and dressing, and offers proactive care approaches including home safety accommodations and practical skill training.

Quality Home Health employs technology to support patient care, including life-saving monitoring systems and a High-Risk Call Program for patients requiring more attentive oversight. A Point of Care system allows nurses and therapists to submit real-time information for medical records during home visits, ensuring consistent documentation and care quality.

Disease management is a key focus, with staff working to teach patients skills for managing their conditions, provide ongoing monitoring, and collaborate with patients and their physicians to determine appropriate treatment plans. The organization emphasizes coordination with patients' healthcare providers to ensure comprehensive care.

Types of Care

Home Health and Hospice

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Reviews

3.6overall · 5 ratings combined

3.6★ on Google (5)

Frederick Yakelewicz

Aug 2021

via Google

When your therapy goes on vacation it just seems like the rest of the company don't care they just fit you in and put you on the back burner

Mary Dorsey

Jun 2019

via Google

They're only getting two stars because the nurses came out were knowledgeable and good with my mom, otherwise it would be a one-star! Right hand does not know what left hand is doing spoke with four people today regarding my mother and her Services only to find out she was discharged without her knowledge or my knowledge. Yet a nurse called because she thought she was going out to see Mom today. Then when I brought up that somebody was out at the house Monday and we weren't sure why she said she would call and check on that. I've requested advance notice to make arrangements to get off work and be there when assessments are done with my mother. The most noticed I have received is a couple hours! It's a little hard to make arrangements to be off work with such short notice.

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