3.4(14 ratings)· Canandaigua average: 3.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Quail Summit are sharply divided: several families praise specific staff members and describe attentive, family-like memory care, while others report serious problems with staffing turnover, inexperienced aides, and one detailed account of a mishandled dementia crisis. The community offers a continuum from independent living through assisted (enriched) living to secured memory care on one campus.
AI-generated from reviews and community data.
Quail Summit is a senior living community in Canandaigua, New York offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 14 reviews.
Quail Summit is a not-for-profit residential community in Canandaigua, New York, offering a continuum of housing and care options for older adults. The community provides independent living at The Estates, enriched living at The Harbor, and memory care at The Village for those with memory loss.
Independent living residents can enjoy a completely independent lifestyle, while enriched living provides additional assistance and support with activities of daily living. The Village offers a secure and loving neighborhood specifically designed for those with memory loss who need extra support.
Amenities and services include fresh and healthy meals prepared on site, trips and transportation services, free WiFi, and daily activities. The community emphasizes whole person wellness, with activities designed to support both physical and mental engagement.
Located in the heart of the Finger Lakes region, Quail Summit is situated minutes from shopping, fine dining, and medical offices. The community's setting is described as providing an ideal backdrop for an enriching residential experience.
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Help Me Choose3.4overall · 14 ratings combined
3.4★ on Google (14)
Meg Tyo
Aug 2026
I had the opportunity to photograph an event at Quail Summit this week, and was so impressed by the community. They had so many options of things to do that everyone could enjoy, and it was obvious that the people who work there enjoy spending time with the people who live there. I'm looking forward to visiting again!
Michele Miner
Mar 2024
Our mom has been a resident at Quail Summit in the Memory care for 10 months now. We are very pleased with her care and the respect and dignity in which she is cared for.We visit often and are able to see how happy mom is. The staff understand dementia and have a very good understanding of mom's needs both physically and emotionally and how to work with residents of varying cognitive stages. Mom has been able to thrive there! Yes, memory care is challenging and also very rewarding ! She is treated as family and the staff have have been trained to support their cognitive needs in a very respectful and caring way. We finally sleep well at night as we know mom is in "good hands". In addition, The nursing staff, head health director all the way up to the director are all very visible , helpful and attentive to the every day care of all residents there. They ALL take part in the positive, supportive atmosphere. The memory care residents are welcomed into many aspects of the Quail Summit community for events, concerts, etc. in which they are able to participate. It feels like family, and runs as a family atmosphere.<br>We recommend Quail Memory Care to many caregivers we come in contact with, mostly because of the peace of mind we feel with mom living there. They are a wonderful facility !!
Jim Tortorici
May 2022
When leaving St Mary's church today, the exit was blocked by a Quail Summit transportation vehicle. When I asked him to move, he was very rude.
Andrea Stone
Sep 2021
My sister lived there for awhile until we decided to move her to another facility. On the day we were moving her out, not one of the staff was around to say goodbye. It was as though they all went into hiding! Very unprofessional!
Amanda Hagen
Jan 2021
Great staff and beautiful place.
Quail Summit offers Assisted Living and Memory Care.
Quail Summit is located at 5102 Parrish Street Ext. in Canandaigua, New York.
Quail Summit carries a 3.4 out of 5 rating from 14 Google reviews. Reviews of Quail Summit are sharply divided: several families praise specific staff members and describe attentive, family-like memory care, while others report serious problems with staffing turnover, inexperienced aides, and one detailed account of a mishandled dementia crisis. The community offers a continuum from independent living through assisted (enriched) living to secured memory care on one campus. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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