MyLivingChoice

Quail Summit

5102 Parrish Street Ext.

3.3(13 ratings)· Canandaigua average: 3.2

Quail Summit — photo 11 / 3

Quick Facts

Total units
55
Licensed capacity
55 residents

California CDSS

Continuum of Care
Independent living, assisted living, and memory care on-site
Memory Care Setting
Secured neighborhood designed for residents with memory loss
Ownership Type
Not-for-profit community rather than a corporate chain

What Families Think

Reviews of Quail Summit are sharply divided: several families praise specific staff members and describe attentive, family-like memory care, while others report serious problems with staffing turnover, inexperienced aides, and one detailed account of a mishandled dementia crisis. The community offers a continuum from independent living through assisted (enriched) living to secured memory care on one campus.

The Good

  • Staff praised by name for compassionate, attentive care
  • Family atmosphere described in memory care unit
  • Staff proactive in arranging medical appointments for residents
  • Continuum of care from independent to memory care

The Bad

  • One detailed report of understaffing and inexperienced dementia aides
  • One serious report of mishandling a resident's crisis
  • One report of staff pressuring family to remove a review
  • Some reports of unprofessional staff behavior toward families

AI-generated from reviews and community data.

About Quail Summit

Quail Summit is a not-for-profit residential community in Canandaigua, New York, offering a continuum of housing and care options for older adults. The community provides independent living at The Estates, enriched living at The Harbor, and memory care at The Village for those with memory loss.

Independent living residents can enjoy a completely independent lifestyle, while enriched living provides additional assistance and support with activities of daily living. The Village offers a secure and loving neighborhood specifically designed for those with memory loss who need extra support.

Amenities and services include fresh and healthy meals prepared on site, trips and transportation services, free WiFi, and daily activities. The community emphasizes whole person wellness, with activities designed to support both physical and mental engagement.

Located in the heart of the Finger Lakes region, Quail Summit is situated minutes from shopping, fine dining, and medical offices. The community's setting is described as providing an ideal backdrop for an enriching residential experience.

Types of Care

Assisted Living

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Reviews

3.3overall · 13 ratings combined

3.3★ on Google (13)

Michele Miner

Mar 2024

via Google

Our mom has been a resident at Quail Summit in the Memory care for 10 months now. We are very pleased with her care and the respect and dignity in which she is cared for.We visit often and are able to see how happy mom is. The staff understand dementia and have a very good understanding of mom's needs both physically and emotionally and how to work with residents of varying cognitive stages. Mom has been able to thrive there! Yes, memory care is challenging and also very rewarding ! She is treated as family and the staff have have been trained to support their cognitive needs in a very respectful and caring way. We finally sleep well at night as we know mom is in "good hands". In addition, The nursing staff, head health director all the way up to the director are all very visible , helpful and attentive to the every day care of all residents there. They ALL take part in the positive, supportive atmosphere. The memory care residents are welcomed into many aspects of the Quail Summit community for events, concerts, etc. in which they are able to participate. It feels like family, and runs as a family atmosphere.<br>We recommend Quail Memory Care to many caregivers we come in contact with, mostly because of the peace of mind we feel with mom living there. They are a wonderful facility !!

Jim Tortorici

May 2022

via Google

When leaving St Mary's church today, the exit was blocked by a Quail Summit transportation vehicle. When I asked him to move, he was very rude.

Andrea Stone

Sep 2021

via Google

My sister lived there for awhile until we decided to move her to another facility. On the day we were moving her out, not one of the staff was around to say goodbye. It was as though they all went into hiding! Very unprofessional!

Becca Lindeman

Jan 2021

via Google

Great staff and residents! Everyone is always so helpful!

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Frequently Asked Questions

What types of care does Quail Summit offer?

Quail Summit offers Assisted Living.

Where is Quail Summit located?

Quail Summit is located at 5102 Parrish Street Ext. in Canandaigua, New York.

What do families say about Quail Summit?

Reviews of Quail Summit are sharply divided: several families praise specific staff members and describe attentive, family-like memory care, while others report serious problems with staffing turnover, inexperienced aides, and one detailed account of a mishandled dementia crisis. The community offers a continuum from independent living through assisted (enriched) living to secured memory care on one campus.

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