2.5(187 ratings)
Part of PruittHealth · all operators · 121 communities · 3.8★ average
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
PruittHealth - Shepherd Hills is a skilled nursing and rehab center in La Fayette, GA, with a mix of experiences reported by families: some praise therapy staff and nursing care, while others describe serious concerns about staffing levels, food quality, and management responsiveness. Google reviewers are sharply divided, with several five-star accounts alongside detailed one-star complaints.
AI-generated from reviews and community data.
Pruitthealth - Shepherd Hills is a senior living community in LaFayette, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Fitness Center and Gathering / Activity Spaces. Families rate it 2.5 out of 5 across 187 reviews.
PruittHealth - Shepherd Hills is a skilled nursing and rehabilitation center in La Fayette, Georgia, offering short- and long-term care services. The community provides comprehensive care through a team of health care professionals dedicated to supporting patients and their families through recovery and transitions from home.
The center's therapy services include an excellent occupational, physical, and speech therapy department. It features the PruittHealth Fitness Program, a strength-building program using state-of-the-art Nautilus and Biodex equipment designed to deliver positive benefits for older adults. The facility also offers special programs for patients with fragile skin and osteoporosis.
Amenities include spacious dining and recreational areas with large screen televisions and a piano, along with two separate comfortable dining areas to accommodate personal preferences. The community maintains a home-like environment designed to help ease the emotional and practical difficulties of transitioning from home, with attentive staff committed to facilitating smooth transitions and providing comfort and companionship.
PruittHealth is part of a larger family of providers throughout the Southeast with a commitment to quality health care spanning more than 50 years. The facility admits and treats all patients without regard to race, color, creed, age, handicap, national origin, or payment classification, and strives to meet any special cultural or psychosocial requirements.
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Help Me Choose2.5overall · 187 ratings combined
2.5★ on Google (187)
mike tuminski
Jun 2026
My mother in law was at this facility for short term rehab. Worst decision we've ever made just because of the management and I guess she's the financial counselor but she is extremely rude and doesn't seem to care what the families of the patient has to say. Would NEVER put a loved one in this place. And it's also slightly run down, some tv's won't work, no phones in patient rooms. Don't put your loved one here.
Lisa Thomas
Jan 2026
My mom was there the staff took great care of her!! I Would highly recommend it!! We love all the staff!! Nice clean building and delicious food!
Evie DeChant
Dec 2025
To start with I want to say that what little staff they do have work hard and for the most part are sweet. The facility cuts corners and do only barely what is required to care for me. I am often left an hour or more with no answer to my call button because the one person that they have caring for 25 people is run ragged! What if I were in serious trouble? The staff is not at fault here…the management refuses to hire more help and they know that this puts their residents at risk. The meals they serve to the Medicaid and Medicare patients are hardly edible! I am often not able to eat it and it is always cold. They have given me conflicting information on what is allowed here and what is not allowed. I feel that some of it was deceptive. The one thing that disturbs me the most is the lack of concern about nutrition for these elderly patients. The one thing they need is healthy, healing food but all they get is canned , The meals are in no way contributing to their healing.. This facility doesn’t allow me to have my power chair and I was not informed of this. I am stuck in my bed.unless I am taken to an appointment for therapy. My doctor has told me not to walk on my ankle but I’m forced to walk on it because I am unable to push a wheelchair…the one they gave me does not work anyway. Something is wrong with it. They offered to push me where I want to go but I get left there until someone has time to take me back to the room. This is what I have observed in the week I have been here. Privacy is nonexistent here. I even had to ask a couple of times to be taken to a private room while being asked very very private information about my mental health and past experiences. It is hard to get staff to keep my door or curtain closed even when being changed.
Lacey Byrn
Dec 2025
Highly recommend this facility! My MIL was cared for and helped far better than a person could ever ask for. The wound care nurses are amazing. The weekend nurses are very caring and attentive, and provide the best care for their residents. They love their residents like family and treat them as such.
Nancy Manis
Jul 2025
The staff is amazing. I highly recommend this facility! The Physical and Occupational Therapists are the best of the best!! The nurses, CNAs, the Administration, the kitchen to the Housekeeping staff are fantastic. They truly care for their residents and treat them like family. So grateful for their help with my husband’s care/rehab and how they welcomed us into their family. They deserve more than 5 stars!! Thank you PruittHealth- Shepard Hills!
4 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 4, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 5, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 4, 2026
Have proper medical gas storage and administration areas.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 23, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 23, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 23, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 23, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024
Post nurse staffing information every day.
Severity C of L: potential for minimal harm, widespreadFound during a complaint inspectionCorrected Jun 3, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 15, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Pruitthealth - Shepherd Hills offers Skilled Nursing / Long Term Care.
Pruitthealth - Shepherd Hills is located at 800 Patterson Rd in LaFayette, Georgia.
PruittHealth - Shepherd Hills is a skilled nursing and rehab center in La Fayette, GA, with a mix of experiences reported by families: some praise therapy staff and nursing care, while others describe serious concerns about staffing levels, food quality, and management responsiveness. Google reviewers are sharply divided, with several five-star accounts alongside detailed one-star complaints.
Pruitthealth - Shepherd Hills had 4 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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