MyLivingChoice

Progressive Care Center

1338 Phay Ave

4.1(42 ratings)· Canon City average: 4

Progressive Care Center, photo 11 / 3

Quick Facts

Total units
68
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
68
Stay options
Offers both short-term and long-term stays
Pet policy
Pets allowed to visit residents on-site
Therapy services
On-site physical therapy available to residents
Operator
Managed by for-profit Frontline Management company

What Families Think

Progressive Care Center is a skilled nursing and long-term care community in Canon City that most reviewers describe as warm and family-like, with several praising the nursing and therapy staff. However, at least one reviewer raised concerns about the management company and the reliability of the community's positive reviews, pointing to unresolved issues.

The Good

  • Staff described as caring and attentive
  • Family-like, welcoming atmosphere for residents
  • Pets allowed to visit residents
  • On-site physical therapy praised by a reviewer
  • Offers both short-term and long-term stays
  • Staff helped navigate insurance issues

The Bad

  • One report alleges management (Frontline Management) doesn't adequately address ongoing issues
  • One reviewer questioned authenticity of some 5-star reviews

AI-generated from reviews and community data.

Progressive Care Center is a senior living community in Canon City, Colorado offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 42 reviews.

About Progressive Care Center

Progressive Care Center is a skilled nursing and long-term care facility in Canon City, Colorado, licensed for 68 residents. The community accepts both temporary and permanent residents.

Families consistently describe a warm, family-oriented atmosphere where staff, from nurses and caregivers to housekeeping, actively engage with residents. Multiple families highlighted attentive care during rehabilitation stays, professional physical therapy, and responsive communication during care meetings and insurance coordination. The facility permits pet visits and welcomes family involvement, which families noted contributes to its home-like feel.

With a 4.1-star rating across 42 Google reviews, Progressive Care Center shows strong endorsement from many families, though some concerns about consistency in addressing ongoing issues have been noted. One family wrote that "they are the definition of family here."

Types of Care at Progressive Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Security
  • Transportation Services

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Progressive Care Center

4.1overall · 42 ratings combined

4.1★ on Google (42)

Graci Hanratty

Oct 2025

via Google

Progressive couldn’t feel more like home with the animals, kids, and most loving staff and residents. Thank you for providing wonderful support and care to the community of Canon

Gracie Benavidz

Oct 2025

via Google

Progressive care center take great care of my grandmother. They are the definition of family here you walk in and can feel the joy.

Michael Joines

Sep 2025

via Google

My stay at the PCC was for 28 days. The staff was exceptional. You felt like you were a member of a big family. They truely care about their residents. The care meetings with the staff were very informative and followed thru on all requests and assisted with the insurance company issues. Highly recommend for temporary and permanent stay. 5 stars!

Ron/Kathy Degler

Aug 2025

via Google

I can’t say enough about how great PCC is. I believe they all provide the best care anywhere. From all the nursing staff, care givers and even the custodians. It is well managed and they even allow pets to come visit. There are too many people to name but they are all wonderful. My wife and I appreciated Physical therapy care she received from their professional staff. If you’re looking for a place for a family member this place has it all. From short term to long term stays.

Kali Lucas

Jun 2023

via Google

Please be weary of the 5 star ratings, they are often written by staff and not the residents nor their family! The for profit company who runs this place (Frontline Management) does not care. No long term care home is perfect but this one is FAR from it. Saw too many ongoing issues with no real change. There are staff who care and deserve all the praise! They are truly dedicated to their residents

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Government Inspection History

3 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 7, 2024Fire Safety StandardHealth Standard17 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 25, 2025

  • Have a properly installed medical gas master alarm panel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 20, 2024

  • Install properly constructed and protected linen or trash chutes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 26, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 17, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2024

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 20, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 5, 2024

Apr 20, 2023Fire Safety StandardHealth Standard18 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 24, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2023

  • Have power receptacles that are properly grounded.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Provide routine and 24-hour emergency dental care for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

Jan 6, 2022Fire Safety StandardHealth Standard10 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Jan 10, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Jan 10, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 7, 2022

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2022

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 8, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2022

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Progressive Care Center offer?

Progressive Care Center offers Skilled Nursing / Long Term Care.

Is Progressive Care Center pet friendly?

Yes. Progressive Care Center lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Progressive Care Center located?

Progressive Care Center is located at 1338 Phay Ave in Canon City, Colorado.

What do families say about Progressive Care Center?

Progressive Care Center is a skilled nursing and long-term care community in Canon City that most reviewers describe as warm and family-like, with several praising the nursing and therapy staff. However, at least one reviewer raised concerns about the management company and the reliability of the community's positive reviews, pointing to unresolved issues.

How did Progressive Care Center do on recent health and safety inspections?

Progressive Care Center had 3 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Progressive Care Center?

Submit the Request Information form on this page to connect with Progressive Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Progressive Care Center? Claim this listing to update photos, pricing, and details. It's free.

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