MyLivingChoice

Prescott Village

1030 Scott Drive

3.8(15 ratings)· Prescott average: 4.3

Prescott Village, photo 11 / 3

Quick Facts

Total units
58
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
58
Room type
Private rooms, not shared or semi-private
Dietary accommodations
Meals adjusted for faith-based dietary requirements
Care continuum
Palliative and supportive care included on-site

What Families Think

Reviewers at Prescott Village report a wide range of experiences, from highly praised physical therapy and attentive CNAs to serious lapses in call-light response and meal delivery. Several families and patients highlight strong rehab outcomes and compassionate individual staff members, while others describe understaffing-related problems during their stay.

The Good

  • Physical therapy team described as outstanding and encouraging
  • Individual CNAs praised for attentive, caring support
  • Private rooms with TV and phone
  • Walk-in tub and assisted shower options
  • Daily scheduled activities and on-site meal preparation
  • Allowed a family pet visit during recovery

The Bad

  • Several reports of slow or unanswered call lights
  • Multiple accounts of missed or delayed meals
  • One report of medication given without proper scheduling
  • One report of reduced physical therapy hours versus prior facility
  • One report of a CNA being dismissive about care needs

AI-generated from reviews and community data.

Prescott Village is a senior living community in Prescott, Arizona offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Social Activities and Housekeeping. Families rate it 3.8 out of 5 across 15 reviews.

About Prescott Village

Prescott Village Nursing & Rehabilitation is a skilled nursing and rehabilitation center in Prescott, Arizona, offering short-term rehabilitation and long-term care. The facility provides 24-hour nursing care and physician-supervised treatment designed to help patients recover from surgery, injury, or illness and return home when possible.

Clinical services include physical, occupational, and speech therapy with personalized rehabilitation plans tailored to each individual's recovery goals. The center offers wound care supervised by a physician specialist with onsite consultations and certified wound care nurses. A certified dietitian ensures nutritionally balanced meals that accommodate medical and faith-based dietary requirements.

Residents stay in spacious private rooms equipped with televisions and phones. The facility provides palliative and supportive care services as part of a broader continuum of care. Licensed social service staff assist residents during transitional periods and throughout their stay. When discharge approaches, the team may arrange home health services and other programs to support safe transitions back home.

Stimulating activities are offered to improve quality of life, with programs designed to address individual preferences and needs. The facility emphasizes personalized attention and physician-supervised, round-the-clock care to meet the unique needs of each resident.

Types of Care at Prescott Village

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Prescott Village

3.8overall · 15 ratings combined

3.8★ on Google (15)

Penelope Thal

Jun 2026

via Google

I just spent three weeks to rehab from Guillen- Barre syndrome. First let me give you some positives. My favorite people there were the Physical Therapist Team. They are outstanding. Next my CNA’s were great caregivers. Chloe took outstanding care of me during the day and Coco made me feel taken care of and safe at night. Now for the problems I ran into. In the weeks there several meals were not brought to me. My call light was occasionally on for an hour or an hour and a half. I’d finally go to the nurses station only to get excuses as to why no one helped me. My final problem with a cna came when she scolded me and told me to take care of my own ostomy. I would not allow her back into my room. I wish everyone a positive experience at Prescott Village and am very grateful to be home.

ArizonaShorty

Aug 2025

via Google

In four days stay, the staff has so far missed delivering one meal entirely, has routinely not answered the call button within a half hour or more, if at all, has pushed non-scheduled meds on the patient who has had to refuse them, has isolated the patient on a presumption of a "stomach bug" unidentified and untested, and has only offered a half hour of PT in those four days instead of the 3 1/2 hours daily she was receiving at the first facility we used. Questions go unanswered. I have watched three nursing staff at the nurses station ignore room calls while chatting at volume about personal stuff, just having a good time while patients go untended. Someone needs to start taking their jobs seriously and pay attention to the folks in their care.

Debra Ballard

Jan 2025

via Google

I went to rehab from what was thought to be a stroke that affected my entire right side. It turned out to be a lesion in my brain. I'm doing much better now. The place itself had large comfortable rooms and an outdoor yard with tables and chairs. They have activities scheduled daily, and the food is delicious... The kitchen staff made it on site, and all of the helpers were phenomenal. The biggest difference from the only other rehab I've been to is that everyone is humble and will help each other for the benefit of the clients. Nurses and CNAs will grab the trash and take it out, helping the housekeeping staff. Everyone stops everything to get the clients down to the dining room so they can be served, helping the CNAs. When someone is finished eating, whomever happens to be around offers to wheel you back to your room. The workers are happy and enjoy their jobs. The rehab personnel are also very good. They are encouraging, but don't force you past endurance. They give you confidence in your abilities. They even come up with ingenious ways to work with special situations! Another great thing was they allowed my daughter to bring me my kitty as it had been weeks since I'd seen her! That lifted my spirits tremendously... but kinda traumatized my cat, so we only did it once. But my daughter brought her dog once too. They have the option of assisted showers or a walk-in deep tub that is so wonderful! My favorite CNA was Marlyn. She would get the hot water ready, and once I was seated, turn it on full blast and put shampoo under the tap for a full-on bubble bath! Another CNA, Dezi, would bring me things I needed and would roll me where I wanted to go. All the CNAs were always happy and cheerful. They had to wake you for vitals but kept the lights dimmed an were quiet so sleep was less disturbed. They have a small library there and several living room areas you can be if you don't want to watch TV in your room. It was such a nice place that when I needed to go into rehab again after several more falls, I chose to go back to them. I would do so again and again.

Joy Holton

Jul 2024

via Google

I recently had an accident and needed rehabilitation services. From the moment I arrived the staff was extremely attentive to and genuinely caring with my needs. All of the Nurses, CNA’s, Physical and Occupational Therapy, Dietary staff, Activities and Housekeeping were knowledgeable, friendly and efficient. The Director and front office staff are extremely knowledgeable and helpful when navigating the paperwork for services. Over all, this facility is great. I have no problem recommending them to anyone who asks me.

Gretchen Hopkins

Oct 2022

via Google

My 93 year old mother got to the point in her life where she needed a long-term care facility due to physical limitations. Since her cognition is still great we chose Good Samaritan Village in Prescott. She is grateful for the activities, the exercise class, the physical therapy available. The staff is loving and competent. At this point our only frustration is in late October 2023 the residents still can only go out for medical appointments.. They can go out to socialize but if they do they have to do five days of quarantine to get back in to their activities. It would improve the quality of her life greatly if she could socialize with her friends in the community where she has lived for the last 30 years. I understand the need to keep the residence safe but with everybody that wants to be vaccinated and boosted, it’s time to let them get on with their lives. Again, other than that, we have been thrilled with the facility and the staff.

Request information

Ask about availability, pricing, or a tour. Your details go only to Prescott Village, never sold or shared.

Government Inspection History

6 inspection visits in the last three years, 44 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 6, 2026Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 14, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2026

  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 8, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2026

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 12, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2026

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2026

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 9, 2026

Aug 27, 2025Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 12, 2025

May 6, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2025

Mar 25, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025

Jan 25, 2024Fire Safety StandardHealth ComplaintHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 31, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2024

Oct 6, 2022Fire Safety StandardHealth Standard12 citations
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 21, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Prescott Village offer?

Prescott Village offers Skilled Nursing / Long Term Care.

Where is Prescott Village located?

Prescott Village is located at 1030 Scott Drive in Prescott, Arizona.

What do families say about Prescott Village?

Reviewers at Prescott Village report a wide range of experiences, from highly praised physical therapy and attentive CNAs to serious lapses in call-light response and meal delivery. Several families and patients highlight strong rehab outcomes and compassionate individual staff members, while others describe understaffing-related problems during their stay.

How did Prescott Village do on recent health and safety inspections?

Prescott Village had 6 government inspection visits in the last three years, with 44 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Prescott Village?

Submit the Request Information form on this page to connect with Prescott Village and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Prescott Village? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Prescott.

Prefer to stay home?

Home care agencies serving Prescott bring help to the house: daily living, companionship, and respite for family caregivers.

All home care agencies in Prescott