Premier Care Center For Palm Springs

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Jun 2026

via Google ↗

I've been through many automotive repair situations in my 45 years and can honestly say this was the best experience to date. I brought my vehicle in with a broken pulley that had shredded my serpentine belt. They repaired the my car and changed the oil within an hour! Unbelievable! If you like efficiency and affordable rates this is the spot! Rich inside was the incredible! A real straight shooter! Couldn't recommend Premier more!

Adam Leemon

Jun 2026

via Google ↗

Staff is nice, professional and friendly. Was visiting my mother when there when a small fire broke out in a patient room, the staff handled the stressful situation with speed, care and compassion. The fire department arrived quickly, and everyone was kept safe and comfortable. Kudos to the team for providing popsicles, ice water and positive reassurance to the residents.

Curran Hendrickson

Jun 2026

via Google ↗

Best team and great care! Everyone was so helpful and accommodating. Staff truly care about the residents in the facility!

Nancy Wortman

Mar 2026

via Google ↗

Once I was brought into the facility, I sat alone in a room for 45 minutes before someone acknowledged my presence. That Gave me enough time to look around and realized that the facility was dark and dingy. The care was bad. One of my treatments was missed because it was a holiday and no one was scheduled for that timeframe. That’s unacceptable. The food was horrible. Physical Therapy was practically nonexistent. Let me just say I am not a fan of cats and I wouldn’t send a cat to that facility for even five minutes. If I could give less than one star for the review, I certainly would. I had made a request and the director promised me day after day that he was working on it. Clearly, he never had any intention of working on it and it was just lip service. If you are looking for a skilled nursing facility for yourself or for a loved one, I urge you to look elsewhere.

Kim McKellar

Jan 2026

via Google ↗

Dustin, Admissions Director, should be elevated to Executive Director. He is the only one who communicated with us throughout my husband's 1 week stay, and beyond, for transition issues. Dustin has the level-headed, common-sense, hands-on approach to care Premier really needs. He was the only one available to even try to reach the doctor, nurses, PT, executive director. You cannot get any care here despite how hard you try and working with the Director of PT, DON and facility director, it's IMPOSSIBLE. My husband was prescribed a wrong medication for his condition. The doctor did not catch it and didn't contact me for a week, despite my husband requiring a family POA. Someone on staff caught it after 7 days of my husband's worsening condition, most likely due to contraindicated meds (benzodiazapines for dementia patient, a BIG NO-NO). These suddenly worsened my husband's condition (constant falling, combative, aggressive, delirium), which both the Eisenhower hospital and Premier staff attributed to his "declining illness". Neither listened to me that immediately prior he was fully ambulatory, pleasant demeanor and largely oriented. Many thanks to the unknown staff member at Premier who finally caught this error (though I wish it was found on day 1, not day 7) And many thanks to Dustin for his even-keeled demeanor and common sense.