Jesus Perez
Aug 2026
Never again.understaffed and dangerous place for family members. Nurses ignore patients ,case managers harass you.
Desert Regional Medical Center
1150 North Indian Canyon Drive2.8(833 ratings)· Palm Springs average: 3.3
1 / 6Quick Facts
- Total units
- 32
- Medicare rating
- 3 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 32
- Inspections
- View history (52 citations)
CMS Care Compare
What Families Think
There isn't much public review commentary available for Desert Regional Medical Center D/P SNF beyond its overall Google rating, which sits at 2.8 out of 5 based on a large number of reviews (822). Families considering this skilled nursing / long-term care community will likely need to contact the facility directly for details on care quality, staffing, and daily life, since no specific reviewer feedback or amenities were provided.
The Good
- Focused skilled nursing and long-term care services
- Small-scale facility licensed for 32 residents
The Bad
- Low overall Google rating (2.8 out of 5)
- No detailed reviewer feedback available to assess care quality
- No amenities or program details published
AI-generated from reviews and community data.
Desert Regional Medical Center is a senior living community in Palm Springs, California offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 2.8 out of 5 across 833 reviews.
About Desert Regional Medical Center
Desert Regional Medical Center D/P Snf is a skilled nursing / long term care community in Palm Springs, California. The community is licensed for up to 32 residents.
Families rate Desert Regional Medical Center D/P Snf 2.8 out of 5 based on 822 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Desert Regional Medical Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Desert Regional Medical Center
2.8overall · 833 ratings combined
2.8★ on Google (833)
Monica Rosales
Aug 2026
When my mother was transported to the ER she had her phone and when she was admitted the phone was not with her. We used find my phone which pinged from the ER told several people there and no one would listen. Called list and found and did not want to search for it. Been getting run around. They did not take good care instead go to Eisenhower.
Alexis Smith
Aug 2026
My brother admitted himself 7/3/26. He had a severe infection of the intestines. He sat there for 10hours in triage. He couldn’t lay down despite being in pain and fighting, what we later learned was sepsis. He finally left, and they threatened to call the cops because he had an IV in still. They told him it’s eneritis and there’s nothing they could do for him. He went to Eisenhower a few hours later. He was immediately admitted to ICU. They found out he had a deadly bacterial infection and his organs were shutting down with sepsis. He needed a potassium infusion to prevent his heart from stopping. The medical neglect is on par with JFK. If you have loved one’s, don’t bring them here, they will die.
Robin Prieto
Aug 2026
Had to bring my (Adult) grandson to the ER. At 11pm.<br>You know it's really hard to rate a business nicely, when just about the entire staff is sitting on their ass or messing around with each other, instead of patient care..<br>We've been here for hrs. Waiting for tests to be done.<br>It's really disappointing to see the unprofessional behavior.<br>Plus the chairs are so uncomfortable, that my ass went numb the first 10 minutes of sitting down<br>Plus this is a level 1 hospital, wow really!!
Rachel Cunningham
Aug 2026
From one military spouse to another: I would not recommend this hospital to fellow military families or active-duty service members if you have another option.<br><br>I was transported here from the High Desert for emergency surgery and spent 13 days hospitalized before transferring to inpatient rehabilitation. Unfortunately, instead of being able to focus solely on recovering from major surgery, I repeatedly had to advocate for myself, contact TRICARE, and chase down paperwork because necessary documentation was not being sent where it needed to go. My assigned caseworker, Linda, was specifically involved in this process, and delays in getting the appropriate paperwork submitted prolonged my transition to rehabilitation. I am extremely thankful that the military medical team on base stepped in and helped get things moving.<br><br>My bedside care was also inconsistent. I had some wonderful day-shift staff who deserve recognition, but my experiences at night were considerably worse. On two separate occasions, I was assisted to the bathroom and then left there without anyone returning to help me. I was newly postoperative and unable to bear weight on my injured leg, and ultimately had to maneuver myself back into my wheelchair and return to bed.<br><br>Even basic aspects of the stay were disappointing, including meals that were often so poor I had to order outside food just to have something substantial to eat.<br><br>Unfortunately, the administrative problems have continued after discharge. More than two months after surgery, we are now receiving multiple bills that we are having to investigate with both the hospital and TRICARE West. I have also had difficulty getting my medical records and imaging transferred so military providers can evaluate me and potentially take over my orthopedic care.<br><br>There were individual nurses, therapists, and providers who treated me wonderfully, and my criticism is not directed toward them. My concern is with the overall coordination of care, case management, communication, records process, and billing experience.<br><br>Recovering from a major injury and emergency surgery is difficult enough. Patients should not also have to function as their own case manager while lying in a hospital bed and continue untangling administrative issues months later.<br><br>As a military spouse who relies on coordination between civilian providers and TRICARE, my experience has left me with very little confidence in this hospital. I would strongly encourage other military families to consider their alternatives when circumstances allow.
Government Inspection History
6 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Aug 21, 2025Fire Safety StandardHealth Standard14 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025
Dispose of garbage and refuse properly.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 12, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 11, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2025
Provide enough food/fluids to maintain a resident's health.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 12, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2025
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 12, 2025
Provide emergency officials' contact information.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 3, 2025
Implement emergency and standby power systems.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 11, 2025
Jan 14, 2025Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 3, 2025
Aug 1, 2024Health Complaint1 citation
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024
Feb 29, 2024Fire Safety StandardHealth Standard17 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity L of L: immediate jeopardy, widespreadCorrected Apr 12, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 12, 2024
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 24, 2024
Keep all essential equipment working safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2024
Have an enclosure around a vertical opening shaft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 11, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2024
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 24, 2024
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Severity C of L: potential for minimal harm, widespreadCorrected Mar 24, 2024
Jan 3, 2024Health Complaint1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 24, 2024
Dec 1, 2022Fire Safety StandardHealth Standard18 citations
Keep all essential equipment working safely.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 30, 2022
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 17, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 24, 2022
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 17, 2023
Conduct risk assessment and an All-Hazards approach.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Use approved construction type or materials.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2022
Assist a resident in gaining access to vision and hearing services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 24, 2022
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 17, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Desert Regional Medical Center offer?
Desert Regional Medical Center offers Skilled Nursing / Long Term Care.
Where is Desert Regional Medical Center located?
Desert Regional Medical Center is located at 1150 North Indian Canyon Drive in Palm Springs, California.
What do families say about Desert Regional Medical Center?
There isn't much public review commentary available for Desert Regional Medical Center D/P SNF beyond its overall Google rating, which sits at 2.8 out of 5 based on a large number of reviews (822). Families considering this skilled nursing / long-term care community will likely need to contact the facility directly for details on care quality, staffing, and daily life, since no specific reviewer feedback or amenities were provided.
How did Desert Regional Medical Center do on recent health and safety inspections?
Desert Regional Medical Center had 6 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Desert Regional Medical Center?
Submit the Request Information form on this page to connect with Desert Regional Medical Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Desert Regional Medical Center? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Palm Springs.
Hallmark-Palm Springs
Palm Springs, California0 mi
4.8(5)
Assisted Living
Cottages At Palm Springs
Palm Springs, California0 mi
4.4(57)
Assisted LivingMemory Care
California Nursing & Rehabilitation Center
Palm Springs, California0 mi
3.9(154)
Skilled Nursing / Long Term Care
Windsor Court Assisted Living
Palm Springs, California0 mi
3.8(25)
Assisted LivingMemory Care
Palm Springs Healthcare & Rehabilitation Center
Palm Springs, California0 mi
3.1(71)
Skilled Nursing / Long Term Care
Vista Serena Co-op Apartments
Palm Springs, California0.2 mi
5(1)
Independent Living
Prefer to stay home?
Home care agencies serving Palm Springs bring help to the house: daily living, companionship, and respite for family caregivers.
