MyLivingChoice

Caring Hearts Premier Home Care

73560 Woodward Dr

4.7(7 ratings)· Palm Desert average: 4.2

Caring Hearts Premier Home Care — photo 11 / 6

Quick Facts

Total units
6
Licensed capacity
6 residents

California CDSS

Business type
Family-owned, state-licensed home care agency
Service area
Coachella Valley, Orange County, and LA County
Facility affiliation
Linked to a licensed board & care home
Care availability
24-hour in-home care with rotating caregivers

What Families Think

Caring Hearts Premier Home Care is a family-owned, in-home care agency serving the Coachella Valley, Orange County, and Los Angeles County areas. Reviewers consistently praise the caregivers' compassion and skill, and highlight the owner's responsiveness, though a couple of reviews mention billing hiccups and higher-than-expected rates.

The Good

  • Caregivers described as compassionate, skilled, and reliable
  • Owner Jay personally responsive by phone, email, text
  • Flexible scheduling, including 24-hour rotating care
  • Helped with physical therapy visits and errands
  • Quick support even on short notice

The Bad

  • One report of an invoicing issue, later resolved
  • One reviewer noted rates were quite high

AI-generated from reviews and community data.

About Caring Hearts Premier Home Care

Caring Hearts For Elderly is a home care service based in Palm Desert, California, offering in-home care and support for seniors throughout Southern California, particularly in the Coachella Valley, Orange County, and Los Angeles County. The company is a family-owned, state-licensed business with over 25 years of experience in the senior care industry.

The service provides comprehensive non-medical in-home care including meal preparation, medication reminders and management, assistance with activities of daily living such as bathing, dressing, and grooming, personal hygiene support, grocery shopping, household management, and companionship. Staff are trained in elderly care, dementia care, and hygiene care practices.

Caring Hearts For Elderly is also affiliated with a state-licensed Residential Care Facility for the Elderly (board & care facility) in Palm Desert. Many of the company's home care aides work in and are trained within this care home setting, gaining hands-on experience with elderly care protocols and specialized services such as dementia care and medication assistance.

Types of Care

Assisted Living

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Reviews

4.7overall · 7 ratings combined

4.7★ on Google (7)

Jill Hatfield

Dec 2025

via Google

I'd love to share this recommendation for anyone looking for the #1 caregiving service for your parent or friend, Caring Hearts Premier Home Care. My mom has always received the best care possible. She refers to everyone as her 'friend' because they make her feel that way. I have complete confidence, and peace of mind, every time with their compassionate, professional, and skilled staff. In addition, their prices are super competitive too!

Kristina Murphy

Aug 2025

via Google

The care that my father received was great. The only issue we had was with invoicing, but that was resolved. Thank you.

Judy R.

Dec 2024

via Google

Jay was very accommodating on very short notice. He explained their rates in detail. Rates are quite high but we lived Connie. Caregiver Connie was extremely comforting, kind, friendly. We couldn't have asked for anyone better. Her husband is an excellent cook! Our time with her was only 3 days. We waited too long to get help.

Darren Pitchford

Dec 2024

via Google

The Caring Hearts team was great with my Dad and I'm so glad we chose them for in home care. Jay was a really good partner and helped give us advice for a situation we had no experience with. They communicated well, organized a care team based on my Dad's needs, and were flexible when his care needs changed. The back office team including Jenny were communicative and responsive at every step of the way. My family couldn't have done it without them and I would recommend Caring Hearts to anyone in the So Cal area with in home care needs for a loved one.

Allison Kozak

Jun 2022

via Google

Caring Hearts is an excellent caregiving company. I've needed several types of care for my 90-year-old mother. She was very healthy, living independently, then fell and broke her arm badly. We didn't need skilled nursing care, but we needed 24-hour care to feed, bathe, get around without falling, wake up in the middle of the night when she needed to go to the bathroom, take medications, and comfort her when she was miserable. We had 3 caregivers who rotated shifts and all were excellent. They went shopping and took her to physical therapy appointments. After 2.5 months, she was well on the way to recovery, and spent several months with my sister, but since she's come back home to live on her own, Caring Hearts has provided someone in the evening to cook dinner for her and keep her company (Mom still has limited function in her dominant arm), as well as take her to physical therapy and shop. Sheila is wonderful. The owner Jay is very responsive by phone, email and text and the few times there have been emergency substitutions or delays in the caregiver arriving, he’s always handled it promptly. I will continue to use Caring Hearts.

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Frequently Asked Questions

What types of care does Caring Hearts Premier Home Care offer?

Caring Hearts Premier Home Care offers Assisted Living.

Where is Caring Hearts Premier Home Care located?

Caring Hearts Premier Home Care is located at 73560 Woodward Dr in Palm Desert, California.

What do families say about Caring Hearts Premier Home Care?

Caring Hearts Premier Home Care is a family-owned, in-home care agency serving the Coachella Valley, Orange County, and Los Angeles County areas. Reviewers consistently praise the caregivers' compassion and skill, and highlight the owner's responsiveness, though a couple of reviews mention billing hiccups and higher-than-expected rates.

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