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Potomac Valley Rehabilitation and Nursing Center

1235 Potomac Valley Road

4.3(480 ratings)· Rockville average: 4.5

Potomac Valley Rehabilitation and Nursing Center, photo 11 / 5

Quick Facts

Total units
175
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
175
Therapy schedule
In-house therapy offered up to seven days weekly
Staff language
Manager speaks Spanish, aiding communication

What Families Think

Reviews for Potomac Valley are sharply mixed: several families describe warm, attentive staff, engaging activities, and solid rehab therapy, while one detailed account raises serious concerns about medication delays, hygiene, and neglect. The community offers skilled nursing and short-term rehabilitation with in-house therapy available up to seven days a week.

The Good

  • Staff described as warm, attentive, and engaging
  • Active daily activities like bingo and arts and crafts
  • In-house therapy available up to seven days a week
  • Food and dining praised by multiple reviewers
  • Facility described as clean by several visitors

The Bad

  • One detailed report of medication delays and unmet care needs
  • One report of unsanitary conditions and worn furnishings

AI-generated from reviews and community data.

Potomac Valley Rehabilitation and Nursing Center is a senior living community in Rockville, Maryland offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 480 reviews.

About Potomac Valley Rehabilitation and Nursing Center

Potomac Valley Rehabilitation and Healthcare Center is a skilled nursing and rehabilitation facility in Rockville, Maryland, offering short-term post-acute care focused on helping patients recover and return home. The center specializes in recovery following planned surgeries such as knee or hip replacements, as well as support after strokes, heart attacks, falls, and respiratory illness.

The facility uses LifeWorks Rehab, a clinically proven approach to short-term recovery with fully customized therapy plans. In-house therapists provide care up to seven days a week, and a Recovery Map guides each step of treatment to drive better outcomes and faster progress. The center has been recently renovated to provide a comfortable and healing environment.

The facility offers engaging activities throughout the day and maintains a dining program that residents have praised. Staff across nursing, therapy, and activities departments work together to support residents during their stay and recovery process.

Types of Care at Potomac Valley Rehabilitation and Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Potomac Valley Rehabilitation and Nursing Center

4.3overall · 480 ratings combined

4.3★ on Google (480)

Latisha Wilkes

May 2026

via Google

This place is the worse. I had to remove my mom from this place because of their lack of care for her. My mom doesn’t have dementia, and is very aware of her surroundings. She was there to get help with rehab and steady medication flow for an infection that she got after having surgery. My mother’s first night there, they neglected my mother who was in pain. They did not follow the orders from the doctors to administer her medication in a timely manner. My mother called me complaining that they took her medication out of her bag. She was in pain, and that they are not giving it to her. I called them and asked about her medication, and they stated that that the pharmacy didn’t send it. When I told them that the hospital sent it over in her bag, they Al of a sudden found her medication. When my mom called for help to use the restroom or to have her bag changed, they wouldn’t come, so she had to get out of her bed and do it herself. No one changed her bed, when she asked for crackers, they gave her two, she asked for water they gave her lukewarm, she said she was hungry, they told her the kitchen was closed. My first visit there, I walked in to one staff member doing another staff members eyebrows or lashes. It smelled like pee, the furniture was from the 60’s / 70’s, peeled paint on the walls, bathroom fixtures old and not cleaned. What they feed them was so disgusting. Just because most of those people are dementia patients, they should not be cared for in that manner. My mom needed her bag changed, and one of the techs took a cup out of the trash and filled it with water and tried to pour the water in my mother’s colonoscopy bag. My mom called me crying and upset. Because I called and told them my mom was aware of what’s going, and the fact that she was a CNA, she worked housekeeping, and she just retired from a hospital, she knows how she should be treated. I took my mom out of this place, and the EMT’s came to transport her back to the hospital. Potomac Valley refused to release my mother’s medication that the hospital sent over with her. Lydia, Ann and the other ladies who where on call that night refused to come and talk to me or give the EMT’s my mother’s medication. They told the EMT’s that my mother didn’t ask for her medication. My mom and I asked and for her medication and they gave her the run around. Please do not put your family members in this place. No one should be treated in this manner. My mother’s roommate suffers from dementia and the put her bed to the floor with a thin mat, just in case she rolls out the bed. Why don’t the have new beds for these people. Why are they being treated by untrained, unqualified people.

Jackie HD

Apr 2026

via Google

I visited a relative and was pleased to see that she was able to talk with me. I checked to see if she was getting therapy and scheduled a hair appointment for her. The staff at the front desk was very helpful. The place was clean and didn’t have any foul smell. I was impressed with the cleanliness. I felt good about what I saw.

Alex Falcon

Apr 2026

via Google

My grandfather, Mr. Alarcón, is currently on Unit C, and I truly appreciate the warm, home-like environment the staff has created for him, especially since he is there long-term. The nurses and assistants are incredibly attentive; they know exactly what he likes and how to gently encourage him to complete his ADLs without causing agitation, which makes a huge difference in his comfort and well-being. The manager, I believe her name is Valerie, has been exceptional. She is very attentive to my grandfather’s needs, and the fact that she speaks Spanish is a wonderful added benefit for our family. We are very grateful for the care and compassion shown to him.

Marti Scott

Mar 2026

via Google

First visit to Potomac Valley Rehabilitation, but have had first hand experience with several such facilities over the last couple of years. Impressed with the energy of the staff: friendly, upbeat, engaged. Impressed with the range of activities to participate in daily, led by fun and enthusiastic staff. Impressed that even (seemingly) bedridden patients are brought out into the common room at times for a change of atmosphere--even though they are reclined and sleeping anyway. My friend says she is quite happy with the food (for institution food). She is eating again and noted that they serve well-balanced meals. She is happy here.

Terrencia Lester

Dec 2024

via Google

Being at Potamac Valley has been one of the most extraordinary times of my life starting with entering the facility you are greeted with such smiling and welcoming staff and receptionist. Moving into where I spend my month into the Arizona wing are the nurses where they welcome me with respect and kindliness. I met so many great staff person's on my first day I lost count but everyone was helpful and kind. I love their activities department. Ernesto can really sing and I love Ms. Carmen and how nice she is.They have so many wonderful activities like bingo and arts and crafts. I also enjoy going to rehab and working with Rosa, Chrystal and Martin. They pushed me to keep going even through the pain because it was going to help me in the end and it did. Thank you to Cita the supply lady who supplies me with the incontinence care supplies when I needed them I really appreciate it. Thank you for anyone I forgot to mention thank you to the whole Potomac Valley family for making my stay there enjoyable and may God bless you all!!!

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Government Inspection History

5 inspection visits in the last three years, 43 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Oct 10, 2025Health Complaint3 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025

Mar 25, 2025Fire Safety StandardHealth ComplaintHealth Standard28 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 19, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 25, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Apr 25, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 25, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2025

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 19, 2025

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 25, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Provide care or services that was trauma informed and/or culturally competent.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2025

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025

  • Meet other general requirements that are deficient.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025

  • Have simulated fire drills held at unexpected times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 19, 2025

Dec 20, 2024Health Complaint2 citations
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2025

Jan 9, 2020Fire Safety StandardHealth Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2020

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2020

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2020

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity B of L: potential for minimal harm, patternCorrected Feb 28, 2020

Nov 15, 2018Fire Safety StandardHealth Standard3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2018

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2018

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 30, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Potomac Valley Rehabilitation and Nursing Center offer?

Potomac Valley Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.

Where is Potomac Valley Rehabilitation and Nursing Center located?

Potomac Valley Rehabilitation and Nursing Center is located at 1235 Potomac Valley Road in Rockville, Maryland.

What do families say about Potomac Valley Rehabilitation and Nursing Center?

Reviews for Potomac Valley are sharply mixed: several families describe warm, attentive staff, engaging activities, and solid rehab therapy, while one detailed account raises serious concerns about medication delays, hygiene, and neglect. The community offers skilled nursing and short-term rehabilitation with in-house therapy available up to seven days a week.

How did Potomac Valley Rehabilitation and Nursing Center do on recent health and safety inspections?

Potomac Valley Rehabilitation and Nursing Center had 5 government inspection visits in the last three years, with 43 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Potomac Valley Rehabilitation and Nursing Center?

Submit the Request Information form on this page to connect with Potomac Valley Rehabilitation and Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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