MyLivingChoice

Porter Hills Village

3600 Fulton St E

3.7(58 ratings)· Grand Rapids average: 3.9

Porter Hills Village — photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
39
Care model
Not-for-profit CCRC spanning independent to skilled nursing
Care continuum
Priority access to on-campus healthcare as needs change
Transition risk
Reported waitlists for assisted living or memory care spots

What Families Think

Porter Hills Village is a not-for-profit Continuing Care Retirement Community in Grand Rapids offering independent living, assisted living, memory care, and skilled nursing on one campus. Reviewers describe a genuinely warm, active community for independent living residents, but several raise serious concerns about staffing consistency, communication, and safety once higher levels of care are needed.

The Good

  • Strong sense of community among independent living residents
  • Wide variety of activities: fitness, water aerobics, book clubs, golf simulator
  • New/renovated independent living apartments and townhomes well liked
  • Peaceful, wooded campus setting near I-96
  • Continuum of care allows aging in place across levels

The Bad

  • Multiple reports of theft of resident belongings left unresolved
  • Several reviewers cite unreturned calls and poor communication with nursing staff
  • Reports of inconsistent weekend staffing and reliance on agency nurses
  • Serious care lapses reported, including unnoticed medication reactions and bedsores
  • One detailed report of a long wait for assisted living/memory care, separating a couple

AI-generated from reviews and community data.

About Porter Hills Village

Porter Hills Village is a Continuing Care Retirement Community (CCRC) located in Grand Rapids, Michigan. As a not-for-profit organization, the community offers a continuum of care services designed to support residents as their needs change over time, with priority access to high-quality healthcare services on campus.

The community emphasizes wellness across multiple dimensions, with programming designed to keep residents active and engaged. Dining options include elegant dinners, casual cafés, and fresh, flavorful meals prepared for shared enjoyment. Residents can participate in clubs, hobby groups, and book clubs, or start their own groups to connect with neighbors who share their interests.

Porter Hills Village provides access to arts, culture, shopping, dining, and family entertainment in the Grand Rapids area, with these attractions located minutes from the campus. The community is structured around the philosophy that fun and freedom go hand in hand with wellness and confidence, creating an environment where residents can be themselves.

A key advantage of the CCRC model at Porter Hills Village is the assurance that comes with comprehensive continuing care. Should residents' healthcare needs change, they have access to the full range of services available on campus without requiring unexpected moves or facing financial surprises, providing lasting confidence for residents and their families.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.7overall · 58 ratings combined

3.7★ on Google (58)

Ric Maxim

Jun 2026

via Google

My mother in-law is staying here. Professional and courteous staff

Dick Sherlock

Apr 2026

via Google

Porter Hills is best described as a community. The residents are from varied backgrounds and interested in each other. The staff is extraordinary in its professionalism while still being caring. My spouse and I are completely satisfied with our decision to live this stage of our lives here.

Donna Westveer

Apr 2026

via Google

Comfortable apartment. Nice kitchen. Great neighbors. Enjoy happy hour get-together in the community room on Fridays. Dining Room meals 2-3 times per week is a good way to meet new people. Activities available to choose from. Ken enjoyed simulated golf 2 times a week and found Tyler very helpful in His swing performance until golf stopped without any explanation. He does attend men’s coffee and Bible Study weekly. I attend Water aerobics.

Patti Hefferan

Apr 2026

via Google

Enjoying our life at The Ravines! The atmosphere is warm and friendly. We enjoy our neighbors and the facilities are great.

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Frequently Asked Questions

What types of care does Porter Hills Village offer?

Porter Hills Village offers Skilled Nursing / Long Term Care.

Where is Porter Hills Village located?

Porter Hills Village is located at 3600 Fulton St E in Grand Rapids, Michigan.

What do families say about Porter Hills Village?

Porter Hills Village is a not-for-profit Continuing Care Retirement Community in Grand Rapids offering independent living, assisted living, memory care, and skilled nursing on one campus. Reviewers describe a genuinely warm, active community for independent living residents, but several raise serious concerns about staffing consistency, communication, and safety once higher levels of care are needed.

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