Julia R
Jul 2025
Poet’s Walk of Leesburg has truly been a blessing! After settling our father in several months ago, we are even more impressed than we were upon arrival.<br>Frankly. I originally thought after first touring, “This is too good to be true.” “The staff cannot possibly be as truly caring and teamwork minded as this first impression appears.” “I’m sure the care will not be as personalized to our specific wishes and needs as we would like.” It IS and they ARE!<br>Originating with the top management, down to each member of the “staffamily” (my term😉), their standard operating procedure is consistently executed above and beyond the call of duty.<br>They do indeed have an efficient and professional facility regarding the expectations set for all employees. However, a written job description could in no way adequately convey the breadth of compassion and attention to personal care afforded by all staff to each individual resident. The respect and dignity residents are shown; the encouragement and kindness they are given, the creative details and engaging activities are the closest to (and in many ways surpass!) what I as family member could offer my father at this precious stage of his life.<br>I am so grateful for Poet’s Walk. My father is content, happy, and participating in events and activities we assured them he would NOT be interested in!<br>In fact, the residents as a whole are exponentially more calm and relaxed than at any other facility I’ve seen. (And I did absolutely did due diligence in researching options for care!)<br>The management team is extraordinarily responsive to any concerns or comments.<br>From executive director and admissions, nursing supervisor, kitchen, maintenance, and activities director and all staff, they blend beautifully forming a well rounded team.<br>The bar has been raised as an example to which other communities should aspire.
