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Families and residents at Plymouth Rehabilitation & Health Care Center consistently praise the warmth and dedication of individual staff members, especially on the memory care (Alden) unit, though the facility's overall Google rating sits lower than the glowing reviews suggest. Reviewers highlight strong personal relationships with nurses, CNAs, and therapists, while a couple of practical issues—an unreliable elevator and inconsistent outside transportation for appointments—were noted as ongoing frustrations.
AI-generated from reviews and community data.
Plymouth Rehabilitation & Health Care Center is a senior living community in Plymouth, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.6 out of 5 across 54 reviews.
Plymouth Rehabilitation & Health Care Center is a skilled nursing and rehabilitative care facility located in Plymouth, Massachusetts. As part of Athena Health Care Systems' continuum of care, the center offers residents the ability to age in place, with highly trained staff prepared to provide care at every level as needs change.
The facility provides skilled nursing services with 24-hour care and monitoring for residents whose medical needs require this level of support. This includes short-term stays for patients discharged from the hospital who need additional recovery time, as well as longer-term nursing home care for those who require ongoing skilled nursing services.
Rehabilitative therapy services are available on-site for short-term patients, including physical therapy, occupational therapy, and speech therapy as prescribed by physicians. These services are designed to support recovery with tailored therapy goals, exercises, and specific tasks to help residents regain independence and return to their best quality of life.
The center offers fully furnished private and semi-private rooms designed to provide a calming and comfortable environment. Residents receive care from physicians, nurses, clinical staff, rehabilitation therapists, and ancillary team members who work collaboratively to support recovery and keep families informed of progress.
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Help Me Choose3.6overall · 54 ratings combined
3.6★ on Google (54)
Kim Vickers
May 2026
All the staff CNAs, Nurses, and Therapist were wonderful especially Becki and Melinda. The facility was so accommodating to my mother and my family during a stressful time. I would highly recommend Plymouth Rehabilitation for my friends and other loved ones.
Sloane Fernez
May 2026
I can’t speak for the whole facility, but I can talk about the care givers that work on the Alden unit. The nurses, CNA’s , and all the people involved in the care of one of my closest friend. Too many people to name personally . My friend has a very progressive form of Alzheimer’s. They have been vital in helping me fight to get her properly diagnosed , but most importantly they have been taking caring for her. They met her needs, which are forever changing. I’m a very present person in the care of my friend, and I’m not always easy to deal with. But they have always been very helpful and supportive on this crazy journey to ensure my friend is well cared for.
Roland Leary
May 2026
My mom has been a resident at PLYMOUTH rehab for just over three years now. She has thrived, maintained a sense of humor and actually loves being there. I am grateful to all the employees that contribute and make it a nice place to be. Special appreciation to Melinda for caring as much as she does. Also Patrick and Emma. They always help make my Mom feel at home. Thank you all!
Brian Miller
May 2026
The staff here at the Plymouth rehabilitation center is great, first I'd like to say that Sheri/Admissions has been on point when I've asked her opinion on anything or good advice! Next I'd like to say Alley, Melinda and Meg have been in my corner lifting my Spirits up during this journey when I was feeling down at the beginning when I didn't want to be here! Next im so glad I ended up coming to Eaton Unit in the long run, Because first and foremost The nurses welcomed me with open arms, Andrea & jason, when I needed my meds pre packed for an overnight, without a doubt on point, and when it comes to running their shifts, Never had a problem. The Overnight nurse Donna, She's another one who makes me laugh before I'd try to have a goodnight Sleep! And also Layla!! Now the activity staff, I'ma start to call Benita, aunt Benita, She welcomed me with open arms, and when it comes to my menu, she makes sure her peeps are allset! Special hands down to the Lisa and jason The Cooks! CNAs Jermaine, Tyrone, Suellen and Damaris, Cristine, Lucia and Laura, they put in work like you wouldn't believe! And they all have welcomed me since day One! The rest of activity staff, Allison,Caroline, definitely grew on me as I continued to go to activities! Now last but not least, PT/OT- Brett who was there in the beginning of my journey, Lisa, Jay, Alice, Cj, Kristen, and Nancy who has worked on helping me on the last months of my hip recovery! And also i would like to say thank you to Lilly for setting up the rides to my appointments, She was on point with that, but the company wasn't! And another one of my favorites is Maria R. She calls me the king! She makes me feel Special at times! Now as far as the elevator, it would only get worse what i would say! So ima leave that alone for now!!
Lisa Higgins
May 2026
I am writing to let everyone know that the admission person Sherri OBrien is the most helpful and supportive to all the residents, their families , and the staff that work here.The administrator is amazing in all ways and is very involved in everything that is going on in this building she goes above and beyond. Activities director does so much with the residents for them to have fun and feel comfortable around other residents.
4 inspection visits in the last three years, 63 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2026
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity B of L: potential for minimal harm, patternCorrected Mar 19, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 22, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 22, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 2, 2025
Install emergency lighting that can last at least 1 1/2 hours.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 2, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Meet requirements for the installation and maintenance of electrical systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 16, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G of L: actual harm, isolatedCorrected Nov 6, 2023
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 1, 2023
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 6, 2023
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 6, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 6, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Provide care or services that was trauma informed and/or culturally competent.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Provide or obtain dental services for each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 6, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity B of L: potential for minimal harm, patternCorrected Nov 6, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Nov 6, 2023
Ensure each resident receives an accurate assessment.
Severity B of L: potential for minimal harm, patternCorrected Nov 6, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Plymouth Rehabilitation & Health Care Center offers Skilled Nursing / Long Term Care.
Plymouth Rehabilitation & Health Care Center is located at 123 South Street in Plymouth, Massachusetts.
Families and residents at Plymouth Rehabilitation & Health Care Center consistently praise the warmth and dedication of individual staff members, especially on the memory care (Alden) unit, though the facility's overall Google rating sits lower than the glowing reviews suggest. Reviewers highlight strong personal relationships with nurses, CNAs, and therapists, while a couple of practical issues—an unreliable elevator and inconsistent outside transportation for appointments—were noted as ongoing frustrations.
Plymouth Rehabilitation & Health Care Center had 4 government inspection visits in the last three years, with 63 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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