MyLivingChoice

Cranberry Home Care

43 E Grove St Suite 4

4(15 ratings)

Cranberry Home Care, photo 11 / 5

Quick Facts

Billing structure
Extra hourly fee charged for insurance claims processing
Ownership
Single owner closely oversees day-to-day care quality

What Families Think

Most families describe Cranberry Home Care as attentive, communicative, and staffed with compassionate caregivers who adapt to clients' schedules and needs. However, one detailed report raises serious concerns about hidden billing fees and an aide who was not properly certified and appeared unsafe to work.

The Good

  • Caregivers described as kind, compassionate, professional
  • Strong communication praised by multiple families
  • Flexible scheduling to accommodate client needs
  • Continued care and CDC compliance during COVID
  • Owner personally invested in quality of care

The Bad

  • One report of unclear extra billing fees for claims processing
  • One report of an uncertified aide sent to a client
  • One safety concern about an injured aide caring for a fall-risk patient

AI-generated from reviews and community data.

Cranberry Home Care is a senior care provider serving Middleborough, Massachusetts offering At-Home Care. Families rate it 4.0 out of 5 across 15 reviews.

About Cranberry Home Care

Cranberry Home Care is a home health and hospice care agency serving Middleborough, Massachusetts. The organization provides in-home medical and end-of-life care for clients who prefer to remain in their own homes.

Families consistently praise the professionalism and consistency of Cranberry's caregiving staff. Multiple reviewers highlighted compassionate, kind providers who communicate well with families and adapt to clients' schedules and needs. One family wrote, "The whole team is compassionate, kind and accommodating." During the COVID-19 pandemic, the agency earned recognition for going above and beyond by maintaining vaccination requirements and following CDC guidelines without interrupting care. The agency also uses updated computer systems for record-keeping.

One reviewer raised concerns about billing practices, noting unexpected additional fees and unclear charges that weren't fully explained during the contract process. This stands in contrast to the largely positive experiences reported by other families.

Cranberry Home Care holds a 4 out of 5 Google rating based on 15 reviews, with most families recommending the service to others seeking home care support.

Types of Care at Cranberry Home Care

At-Home CareHome Health and Hospice

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Reviews of Cranberry Home Care

4overall · 15 ratings combined

4★ on Google (15)

Steve

Feb 2025

via Google

Be careful. The sales pitch was impressive but it went downhill from there. Told me they would bill the insurance company directly. During the contract singing there was a list of "additional" charges. one of them was an ?? hours ?? based fee for processing claims. The sales woman from cranberry acted surprised when I questioned it and said she wasn't sure what it meant (really ?). I was told that they only hired the cream of the crop for home health aids. The woman they sent to us was not even a certified home health aid and had some issues dealing with mom when she got upset. The home health aid showed up on the third day limping because of an accident she had at another clients' house. Not very safe when taking care of someone who is a fall risk.

Nancy

Oct 2023

via Google

They truly practice what they preach! A trusted, professional home care agency, who helped with the care of my husband. They were also very supportive to me! The whole team is compassionate, kind and accomodating. Communication was fantastic. A pleasant experience working with them. I highly recomend this home care agency to anyone needing home care.

Linda Kauranen

Dec 2022

via Google

The staff at Cranberry Home Care have been amazing. From their care and excellent communications. If in need in the future I would call them in a heartbeat. Thank you so much♥

Deborah Chase

May 2022

via Google

Cranberry Home Care is a wonderful health care agency . They try everything possible to accommodate their clients needs and schedules. They are very professional and consistent with the care they provide. During COVID they went above and beyond They were vaccinated and followed CDC recommendations and never stopped caring for their clients . They also use an updated computer system for records and in house tracking of the employees The computerized program was great for dealing with long term insurance claims .The employees are excellent and can be trusted The owner cares deeply about the business and is caring and extremely concerned about the quality of care they provide to the clients and their families. I would highly recommend Cranberry Health Care . Deborah Chase YarmouthPort Mass.

Deborah Mcaloney

Oct 2021

via Google

Thanks to Cranberry Care my mother in law is comfortably in her own home. Her caregiver is kind compassionate and professional. Our family highly recommends Cranberry Care.

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Frequently Asked Questions

What types of care does Cranberry Home Care offer?

Cranberry Home Care offers At-Home Care.

Where is Cranberry Home Care located?

Cranberry Home Care is located at 43 E Grove St Suite 4 in Middleborough, Massachusetts.

What do families say about Cranberry Home Care?

Most families describe Cranberry Home Care as attentive, communicative, and staffed with compassionate caregivers who adapt to clients' schedules and needs. However, one detailed report raises serious concerns about hidden billing fees and an aide who was not properly certified and appeared unsafe to work.

How can families visit Cranberry Home Care?

Submit the Request Information form on this page to connect with Cranberry Home Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Middleborough.