MyLivingChoice

Pleasantview Care Center

7377 Ridge Rd

3.5(138 ratings)· Parma average: 3.8

Pleasantview Care Center, photo 11 / 5

Quick Facts

Total units
162
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
162
Ownership
Family-owned and operated since 1971
Therapy availability
PT, OT, speech therapy up to 7 days weekly

What Families Think

Reviews for Pleasantview Care Center are sharply mixed: one family praises the caring staff and pleasant common areas, while several others describe serious concerns about hygiene, staffing levels, and responsiveness to resident needs. The facility is long-standing and family-owned, with rehabilitation and skilled nursing services on a campus that also includes an assisted living community.

The Good

  • Family-owned and operated since 1971
  • Living rooms and activity rooms described as lovely
  • Staff described by one reviewer as nice and helpful
  • Companion assisted living community on same campus
  • Physical, occupational, speech therapy up to 7 days a week

The Bad

  • Multiple reports of strong urine odors and soiled linens
  • Reports of slow or unanswered call bell response
  • One report of a resident developing a bed sore
  • Reports of understaffing and infrequent bathing of residents
  • One report of cold food and inadequate meal portions

AI-generated from reviews and community data.

Pleasantview Care Center is a senior living community in Parma, Ohio offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 138 reviews.

About Pleasantview Care Center

Pleasantview Care Center offers short-term rehabilitation, skilled nursing, and twenty-four-hour nursing home care in Parma, Ohio. The facility is family-owned and operated and has served the community since 1971. A companion community on campus, Legacy Place Parma, provides full-service assisted living with spacious apartments.

The nursing home features a short-term rehabilitation unit with private suites. Physical, occupational, and speech therapies are available up to seven days a week. Pleasantview Care Center provides person-centered care focused on promoting well-being and a sense of community in a home-like living environment.

All staff are trained to care for individuals with cognitive impairments, including dementia, Alzheimer's disease, and memory loss. The facility helps seniors maintain their independence while offering the memory support they need to thrive.

Legacy Place Parma, the assisted living community on campus, offers personal, medical, and rehabilitation assistance for residents in a safe, engaging living environment designed to support residents in living life to its fullest.

Pets are welcomed and allowed at the facility.

Types of Care at Pleasantview Care Center

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pleasantview Care Center

3.5overall · 138 ratings combined

3.5★ on Google (138)

Delondi Daniels

Jun 2026

via Google

Upon entering this Sunday, the smell of urine hits you in the face. Every breath you inhale has a patients foul aroma to it. After checking in and taking walk to end of the north hall you will notice soiled linen bags hanging outside of patient's room. It was so uncomfortable, the patient I was visiting suggested we go outside. We had been sitting in the lounge area where the arcade game was, but it was a soiled linen bag hanging on the door about to fall off due the sheer weight, made it hard to even want to sit down. It makes you think that every fabric piece of furniture has been urinated in. A staff member walked thru spraying a can of air freshener, but it was easily defeated by the amount of saturated linen on most of the patient's doors. The facility is beautiful and accommodating to the patient's needs. Clean floors and walls, pleasant and engaging staff.

B G

Jun 2026

via Google

This review is for the CNA Dominique. She is the best. Her shift started at 7 p.m. and she came in my family members room by 7:05 to introduce herself. She immediately went to work and answered all of our questions. You can tell that she genuinely loves what she does. If you get her, she's the best.

Valarie S

May 2026

via Google

My dad resides here and they seem to do a good job at taking care of their patients as best they can. There are living rooms and activity rooms which are lovely. Everyone seems very nice and always willing to help.

Robert Alan

May 2026

via Google

Great place! Rehab is great. Nursing staff is quick and helpful. Very clean.

Jamie Murawski

Apr 2026

via Google

I would like to take the time and thank Pleasant view and their staff for an amazing job of taking care of my grandparents. They bring caring for your loved ones to a whole new level, they truly treated them like family. I feel they receive this kind of care from being independently owned and able to treat the residents like family instead of just patients. From the greeting at the door from the secretary’s, to the aids and nurses, truly five stars. I feel confident in saying I would highly recommend them for your loved ones, and that you will have the same experience as me. Thank you again Pleasant View Nursing for all that you do and have done for my grandparents.

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Government Inspection History

6 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 21, 2025Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 13, 2025

Apr 17, 2025Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 23, 2025

Jun 13, 2024Fire Safety StandardHealth Standard10 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 26, 2024

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 26, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 26, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 26, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 26, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 26, 2024

Apr 11, 2024Infection ControlNo citations
Mar 18, 2022Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 30, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 30, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2022

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 30, 2022

Apr 4, 2019Fire Safety StandardHealth Standard10 citations
  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2019

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2019

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 15, 2019

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2019

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2019

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2019

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2019

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pleasantview Care Center offer?

Pleasantview Care Center offers Assisted Living and Skilled Nursing / Long Term Care.

Is Pleasantview Care Center pet friendly?

Yes. Pleasantview Care Center lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Pleasantview Care Center located?

Pleasantview Care Center is located at 7377 Ridge Rd in Parma, Ohio.

What do families say about Pleasantview Care Center?

Reviews for Pleasantview Care Center are sharply mixed: one family praises the caring staff and pleasant common areas, while several others describe serious concerns about hygiene, staffing levels, and responsiveness to resident needs. The facility is long-standing and family-owned, with rehabilitation and skilled nursing services on a campus that also includes an assisted living community.

How did Pleasantview Care Center do on recent health and safety inspections?

Pleasantview Care Center had 6 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pleasantview Care Center?

Submit the Request Information form on this page to connect with Pleasantview Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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