Kyle Thompson
Dec 2025
Thankful for the care provided. The therapy department is always helpful. Activities are engaging. Any concerns are always met with respect and appropriate action.
Pilgrim Manor Skilled Nursing And Rehabilitation
1524 Doctors Drive3.2(42 ratings)· Bossier City average: 3.9
1 / 4Quick Facts
- Total units
- 155
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 155
- Inspections
- View history (22 citations)
- Discharge outcomes
- Discharge-to-home rate above national average
- Memory care
- Secured, structured unit for cognitive residents
- Short-term stays
- Respite care available for temporary support
- End-of-life care
- On-site palliative and hospice care offered
CMS Care Compare
What Families Think
Pilgrim Manor is a skilled nursing and rehabilitation center in Bossier City that families describe as clean, recently renovated, and staffed by attentive nurses, therapists, and aides. Reviewers consistently praise the therapy team and clinical care, noting good communication and a caring atmosphere, though the overall Google rating is lower than the sample of reviews shown here would suggest.
The Good
- Renovated, bright, and clean building
- Strong, highly-rated physical therapy team
- Warm, communicative business office staff
- High-level clinical care with good bedside manner
- Concerns addressed promptly and respectfully
- Engaging activities keep residents active
The Bad
- Overall Google rating (3.2) lower than the mostly 5-star reviews shown
- No published pricing information available
- Very limited amenities information provided online
AI-generated from reviews and community data.
Pilgrim Manor Skilled Nursing And Rehabilitation is a senior living community in Bossier City, Louisiana offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.2 out of 5 across 42 reviews.
About Pilgrim Manor Skilled Nursing And Rehabilitation
Pilgrim Manor Skilled Nursing and Rehabilitation is a skilled nursing facility located in Bossier City, Louisiana, serving patients who require medical care, rehabilitation, and long-term support in a residential environment. A Bronze award-winning center that has served Bossier City families for decades, the facility maintains a discharge-to-home rate above the national average and employs an integrated team of physicians, medical directors, nurses, and therapists.
The community offers round-the-clock skilled nursing care for residents with complex health conditions, including wound care, cardiac care, and IV therapy management. Specialized rehabilitation services are available through licensed physical, occupational, and speech therapists for patients who live independently but need ongoing therapy support. The facility provides memory care for residents experiencing memory loss or cognitive changes in a secure, structured environment with therapeutic activities.
Additional services include short-term respite care for those needing temporary support, palliative and hospice care addressing physical, emotional, and spiritual needs for patients with serious or terminal illness, and post-surgical and post-stroke recovery programs focused on helping patients regain independence and return home. Customized care plans are developed for each resident based on individual needs.
The facility features comfortable rooms and common areas including a peaceful patio, with staff committed to learning residents' names and providing individualized attention from day one. Activities and enrichment programs are offered regularly, and the environment emphasizes dignity, respect, and quality of life alongside clinical care.
Types of Care at Pilgrim Manor Skilled Nursing And Rehabilitation
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Pilgrim Manor Skilled Nursing And Rehabilitation
3.2overall · 42 ratings combined
3.2★ on Google (42)
Pat Waters
Dec 2025
PHYSICAL THERAPY STAFF WAS FANTASTIC. Overall my stay of 11 days was very pleasant and productive. Should I have the need of rehab again, I would definitely make this my choice of where to go.
Hayley Chambers
Oct 2025
The building is stunning…it has completely renovated. It’s light, bright and open. The building smells nice and remains tidy. The therapy team is the strongest in Shreveport Bossier. The business office staff is warm, welcoming and communicative. The clinical team provides high level care with great bedside manner. The location gives you access to all of the amenities that Airline Dr. offers.
Andy Reeves
Jul 2025
Honestly I'm shocked by these negative Google reviews that I'm reading. They have to be for a facility other than Pilgrim Manor on Doctors Drive in Bossier City. Mother in law had a nasty fall in April of 2025, and broke her sacrum. She has been there for close to 3 months, and my wife and I couldn't be more grateful to God that their facility was able to take her for rehab. The Administration, Nurses, Therapists, Aides, and Housekeeping have been nothing less than just amazing! Everyone is so kind, and compassionate, and caring to mother-in-law, and to us. Mother in law loves the people that care for her. Of course she'd rather be back home, but she is more than content with the care she's receiving. The food is good. She has gained 10 pounds since she's been there. I also have a wheelchair-bound friend who has lived there for 10 years now, and has no complaints. We would highly recommend Pilgrim Manor for rehab after an injury to your loved one...or for long term care. Andy and Pam Reeves Bossier City
Johnetta Gardner
Mar 2025
I have been a patient at Pilgrim Manor for 3 years. I was very dependent on staff and now I am all over the building. Therapy here is awesome. We have many activities during the week that keep us busy. Pilgrim is very nice and neat. Any concerns I have are always addressed. All the staff are nice and helpful. I am blessed to be here.
Government Inspection History
7 inspection visits in the last three years, 22 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Feb 25, 2026Fire Safety StandardHealth Standard6 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2026
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2026
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2026
Sep 3, 2025Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Oct 15, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 29, 2025
Dec 17, 2024Fire Safety StandardHealth Standard4 citations
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2025
Dec 4, 2024Health Complaint2 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Aug 1, 2024Health Complaint3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Aug 29, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Aug 29, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Aug 29, 2024
Apr 24, 2024Health Complaint1 citation
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 8, 2024
Jan 31, 2024Fire Safety StandardHealth Standard4 citations
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 16, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Pilgrim Manor Skilled Nursing And Rehabilitation offer?
Pilgrim Manor Skilled Nursing And Rehabilitation offers Skilled Nursing / Long Term Care.
Where is Pilgrim Manor Skilled Nursing And Rehabilitation located?
Pilgrim Manor Skilled Nursing And Rehabilitation is located at 1524 Doctors Drive in Bossier City, Louisiana.
What do families say about Pilgrim Manor Skilled Nursing And Rehabilitation?
Pilgrim Manor is a skilled nursing and rehabilitation center in Bossier City that families describe as clean, recently renovated, and staffed by attentive nurses, therapists, and aides. Reviewers consistently praise the therapy team and clinical care, noting good communication and a caring atmosphere, though the overall Google rating is lower than the sample of reviews shown here would suggest.
How did Pilgrim Manor Skilled Nursing And Rehabilitation do on recent health and safety inspections?
Pilgrim Manor Skilled Nursing And Rehabilitation had 7 government inspection visits in the last three years, with 22 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Pilgrim Manor Skilled Nursing And Rehabilitation?
Submit the Request Information form on this page to connect with Pilgrim Manor Skilled Nursing And Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Pilgrim Manor Skilled Nursing And Rehabilitation? Claim this listing to update photos, pricing, and details. It's free.
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