MyLivingChoice

Heritage Manor

2575 Airline Drive

3.9(38 ratings)· Bossier City average: 3.6

Heritage Manor — photo 11 / 4

Quick Facts

Total units
64
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
64
Hospital coordination
Coordinates transitions with hospitals and discharge planners

What Families Think

Reviews of Heritage Manor are sharply divided: several families and even a staff member describe serious concerns about call-light response times, cleanliness, and supply shortages, while others praise the rehab therapy team highly. The Google rating of 3.9 masks a cluster of very negative one-star reports alongside enthusiastic five-star praise for therapy services.

The Good

  • Therapy team praised as excellent by families
  • Activities coordinator specifically singled out as caring
  • Offers short-term rehab alongside long-term care

The Bad

  • Multiple reviewers report slow or no response to call lights
  • Multiple reports of unsanitary conditions and dirty rooms
  • One report of insufficient diapers and wipes for residents
  • One report of dried-out or inadequate food quality

AI-generated from reviews and community data.

About Heritage Manor

Heritage Manor Health & Rehab is a skilled nursing and rehabilitation facility in Bossier City, Louisiana, offering a full continuum of care including short-term rehabilitation, 24/7 skilled nursing, long-term care, specialized memory care, and hospice support.

The facility's skilled nursing and rehabilitation team provides coordinated, outcome-driven care designed to help residents regain strength and restore function, with the goal of safely transitioning residents home whenever possible. Residents receive personalized, patient-centered care in a welcoming, community-focused environment.

Heritage Manor offers dedicated memory care services in a secure, supportive environment with specialized programs for individuals living with Alzheimer's and other forms of dementia. The facility takes a holistic approach that supports the mental, physical, and spiritual health of residents, creating a comfortable and connected daily experience.

The facility works closely with hospitals, physicians, and discharge planners to ensure coordinated transitions and continuity of care. An admissions team guides families through the initial questions and transition process into care.

Types of Care

Skilled Nursing / Long Term Care

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

3.9overall · 38 ratings combined

3.9★ on Google (38)

Carshenna Williams

Jun 2026

via Google

This place really needs to be shut down the staff sit and watch call lights lite up and dnt respond some cna's dnt have the residents call lights avaible so they cant call for help i know first hand cause my husband is here and im here everyday its only one nurse and two cna's that I can say really care and the program and activities lady the rest just there to collect a check my husband comes ho.e tomorrow and as of right now he been waiting for help the last two hours I even called up there still nobody showed up enough is enough I can go on and on cause like I said this place is like my home only cause my husband has to be there but the residents r not being treated right and it heart and a cna myself im gonna do everything in my power to get this place shut down and let's not talk about the food 💔

Dana Mitchell

Jun 2026

via Google

This place is amazing! My mom was there for therapy! The therapy team is magnificent!!! Please don’t hesitate to send your family there!

VictoriaPaul Black

Dec 2025

via Google

This place has no bedside manners, never have diapers for these residents, not clean, no wipes (I have to bring my sisters all the time). If anyone has any pictures or proof feel free to contact me. We are in the middle of a state complaint and congressional. This place needs to be shut down

Donna Cochran

Oct 2025

via Google

This place needs to be shut down due to unsanitary conditions. The place is filthy, they put my brother n law in a room with a woman, had extention cords all over the place hanging from the ceiling, bed pans on the floor, no rails on the beds, cinder block walls , floors were not clean, the food they brought him was a slice of bread with cheese and crumbled up ham that was dried out. Knats were flying all over his bed they come in and hung a bug catcher above his bed. The parking lot had pallets to block the wholes in the parking lot. How is this place still operating under these conditions. Just terrible place to be. We have had him moved to a decent facility.

Penny

Jun 2024

via Google

I was delivering a meal to a patient there and I can not believe that this place is allowed to stay open. I would never have one have my family members stay at that facility or myself. It is falling apart and the smell will make you throw up. Please think twice before letting one of your loved ones stay there. Just my personal opinion and observation of the facility. 😞

Request information

Ask about availability, pricing, or a tour. Your details go only to Heritage Manor — never sold or shared.

Frequently Asked Questions

What types of care does Heritage Manor offer?

Heritage Manor offers Skilled Nursing / Long Term Care.

Where is Heritage Manor located?

Heritage Manor is located at 2575 Airline Drive in Bossier City, Louisiana.

What do families say about Heritage Manor?

Reviews of Heritage Manor are sharply divided: several families and even a staff member describe serious concerns about call-light response times, cleanliness, and supply shortages, while others praise the rehab therapy team highly. The Google rating of 3.9 masks a cluster of very negative one-star reports alongside enthusiastic five-star praise for therapy services.

Work at Heritage Manor? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Bossier City.