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Penn Medicine Lancaster General Medical Group

1070 New Holland Ave

3.8(5 ratings)· Lancaster average: 4.2

Penn Medicine Lancaster General Medical Group

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1966

Penn Medicine Lancaster General Medical Group is a home health agency serving Lancaster, Pennsylvania offering Home Health. Families rate it 3.8 out of 5 across 5 reviews.

About Penn Medicine Lancaster General Medical Group

Penn Medicine Lancaster General Medical Group is a Medicare-certified home health agency serving Lancaster, PA and has been Medicare certified since 1966. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at Penn Medicine Lancaster General Medical Group 4.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Penn Medicine Lancaster General Medical Group

Home Health

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Reviews of Penn Medicine Lancaster General Medical Group

3.8overall · 5 ratings combined

3.8★ on Google (5)

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Medicare Quality of Care

Penn Medicine Lancaster General Medical Group is a Medicare-certified home health agency (certified since 1966). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety86%US 82%

1,181 completed patient surveys, 32% response rate.

Hospital outcomes

  • Discharged to the community92%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)6%US 11%Better than

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved95%US 85%
  • Patients got better at taking medications correctly88%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations86%US 61%

Service area

Penn Medicine Lancaster General Medical Group reports serving 66 ZIP codes, including Lancaster, Adamstown, Akron, Atglen, Bainbridge, Bart, Bird In Hand, Blue Ball, Brownstown, Christiana and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 397013. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Penn Medicine Lancaster General Medical Group offer?

Penn Medicine Lancaster General Medical Group offers Home Health.

Where is Penn Medicine Lancaster General Medical Group located?

Penn Medicine Lancaster General Medical Group is located at 1070 New Holland Ave in Lancaster, Pennsylvania.

Does Medicare cover care from Penn Medicine Lancaster General Medical Group?

Yes. Penn Medicine Lancaster General Medical Group is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Penn Medicine Lancaster General Medical Group?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Penn Medicine Lancaster General Medical Group?

Submit the Request Information form on this page to connect with Penn Medicine Lancaster General Medical Group and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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