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Evergreen Estates Retirement Community

1300 E King St

4.1(26 ratings)

Evergreen Estates Retirement Community — photo 11 / 6

Quick Facts

Total units
85
Memory care transitions
Level-of-care changes not guaranteed, per one family
Hospice support
On-site hospice care available for residents

What Families Think

Most reviewers describe Evergreen Estates as a warm, family-like community with attentive staff, spacious private rooms, and good food, and many say their loved ones thrived there over months or years. However, a notable minority report serious concerns about staffing responsiveness, medication errors, cleanliness, and management changes over time, so experiences appear to vary significantly depending on staff and leadership at the time.

The Good

  • Staff described as warm, kind, and family-like
  • Spacious private rooms, some with courtyard access
  • Praise for memory care team's patience and compassion
  • Meals frequently praised by residents and families
  • Facility kept clean and well-maintained per many reviewers
  • Active social activities and outings offered

The Bad

  • Multiple reports of unresponsive or inattentive aides
  • One report of medication errors and unauthorized diagnoses
  • One account of theft and neglect after leadership change
  • One report of a resident wandering off unnoticed
  • Concerns raised about promised memory care transitions not honored
  • No published pricing available

AI-generated from reviews and community data.

About Evergreen Estates Retirement Community

Senior Living Communities,

Designed to Fit Your Lifestyle Needs

Services We Offer

Living at Evergreen Estates Retirement Community gives our residents every opportunity to keep active, stay involved and age gracefully.

Personal Care

Our personal care community offers a personalized lifestyle for our residents that balances independence and assistance with Activities of Daily Living. Our care staff will develop an individualized care plan for each resident based on their needs. Residents will enjoy the privacy of their own apartment and the security of 24-hour personal assistance. We believe Personal Care should empower our residents by celebrating their unique identify, life experiences and dreams. Our residents enjoy an active lifestyle while benefiting from a broad array of services and amenities that include:

Memory Care

Our Memory Care program is designed to focus and guide both residents and their families through their journey with Alzheimer’s or other memory impairment issues. Focusing on personal care, we help maintain each individual’s independence and quality of life during this difficult journey. Our goal is to provide a culture that is life-affirming, meaningful and satisfying, while respecting the choice and dignity of our residents.

Services We Offer

Living at Evergreen Estates Retirement Community gives our residents every opportunity to keep active, stay involved and age gracefully.

Home Cooked Meals
Our chefs plan meals that are similar to ones that residents have prepared over the years.  Fresh fruits and vegetables accompany every meal.

Life Enrichment Activities
We try to stimulate our seniors in social activities, physical skills, and mental stimulation activities,  As important, we encourage our seniors to express their opinions, desires and feelings, so that they can be part of a “living community”.

Transportation
Transportation to medical appointments are provided as well as weekly shopping trips and social outings.

Salon
A beauty shop is on site to keep our seniors looking good.

Housekeeping and Maintenance
Friendly housekeepers and maintenance staff are scheduled to clean and maintain our seniors apartment homes.

Personal Care Services
Our staff is available to help with medicine reminders, assisting in showering, and sometimes just to be a friend.

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceMemory Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

4.1overall · 26 ratings combined

4.1★ on Google (26)

Todd Gontz

Jul 2026

via Google

The memory care staff at Evergreen Estates deserves sincere recognition for the exceptional care they provide each day. The entire team demonstrates remarkable patience, compassion, and professionalism, creating an environment where residents feel safe, respected, and genuinely cared for. Their steady commitment and warm presence bring comfort not only to the residents but also to the families who trust them. Evergreen Estates is fortunate to have such a dedicated group supporting its memory care community.<br><br>Within this outstanding team, Alex stands out for his calm, cool, and collected demeanor. He consistently goes above and beyond for the residents, showing deep compassion and unwavering patience. His steady presence makes a meaningful difference every day, and his ability to remain composed and attentive in all situations is truly admirable.<br><br>Katrina also deserves special recognition for the cheerful, upbeat energy she brings to the memory care unit. She is always pleasant and uplifting, brightening the atmosphere for both residents and staff. Her positive attitude enhances the care experience and helps create a warm, welcoming environment that residents respond to so well.<br><br>Evergreen Estates is strengthened by individuals like Katrina and Alex, and by the collective dedication of the entire memory care staff. Thank you ALL for your dedication and hard work!<br><br>With warmest regards,<br>The Gontz Family

Mary Ellen Moreland

Apr 2026

via Google

Warm, kind and loving staff that create a welcome, homey environment coupled with large rooms and common areas.

Purrzbee

Jan 2026

via Google

I highly recommend Evergreen Estates. The staff are friendly and caring. Everyone feels like family. My Mom had a large room that was more like a studio apartment, with a mini frig and microwave that made her feel like this was really "home". Everyone took wonderful care of Mom and I will be forever grateful to them.

Matt Spoo

Dec 2024

via Google

Be wary of this place. Learn to see the welcoming facade for what it is, a facade. I really couldn't say whether they treat their residents or employees worse. The place smells like urine. They feed cold sandwiches on styrofoam for dinner. Their kitchen has multiple malfunctioning equipment as well as infestation. They claim to care and listen to their residents while ultimately running the show like a prison, personal experience on both accounts. They gaslight their employees and accuse them of of theft without cause in attempts to terminate or force them to quit. This corporation is nothing more than greed, and they want to make a profit. The care of their residents let alone their staff is far from a legitimate concern to them. If anything, it is just a facade in hopes to get you and your money in the door. Be wary

kristina sloyer

Nov 2024

via Google

My mom moved there a little over a year ago and she loves her new home! Her room is spacious and she enjoys eating in the dining room with the other residents. The staff are friendly and take good of my mom!

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Frequently Asked Questions

What types of care does Evergreen Estates Retirement Community offer?

Evergreen Estates Retirement Community offers Assisted Living, At-Home Care and Memory Care.

Where is Evergreen Estates Retirement Community located?

Evergreen Estates Retirement Community is located at 1300 E King St in Lancaster, Pennsylvania.

What do families say about Evergreen Estates Retirement Community?

Most reviewers describe Evergreen Estates as a warm, family-like community with attentive staff, spacious private rooms, and good food, and many say their loved ones thrived there over months or years. However, a notable minority report serious concerns about staffing responsiveness, medication errors, cleanliness, and management changes over time, so experiences appear to vary significantly depending on staff and leadership at the time.

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