Olivia Long
Mar 2026
While visiting a family friend at Rose City we were met with smiling faces and a warm welcomes!
Rose City Rehabilitation Center
425 North Duke Street
3.4(61 ratings)
1 / 5Quick Facts
- Memory care
- Has a separate dementia care floor on-site
- Rehab focus
- Accepts short-term rehab stays after surgery
- Therapy services
- On-site physical and occupational therapy team
What Families Think
Reviews for Rose City Rehabilitation Center are sharply divided: many family members and visitors praise the warmth and dedication of individual staff members, while a substantial number of reviewers describe serious lapses in cleanliness, staffing, and basic care. Several reviewers note that conditions and management have improved noticeably since a leadership change around 2023, though complaints about understaffing and neglect continue to appear in more recent reviews as well.
The Good
- Staff frequently described as warm and compassionate
- PT/OT therapy team praised for short-term rehab patients
- Several reviewers note visible improvement under newer management
- Friendly front-desk and greeting experience mentioned repeatedly
- Long-term visitor reports cleaner halls and better smell since 2023
The Bad
- Multiple reports of chronic understaffing affecting resident care
- Several reviewers describe dirty rooms, odors, or pest problems
- Multiple reports of missing or mishandled personal belongings
- Serious allegations of neglect, medication errors, and unanswered call bells
AI-generated from reviews and community data.
About Rose City Rehabilitation Center
Rose City Rehabilitation Center is a skilled nursing / long term care community in Lancaster, Pennsylvania.
Families rate Rose City Rehabilitation Center 3.4 out of 5 based on 61 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.4overall · 61 ratings combined
3.4★ on Google (61)
Patrick Hall
Mar 2026
This place was amazing
Mariah Dunn
Mar 2026
My uncle stayed here for short term after a leg surgery. He had pt and ot and the therapy team was so friendly and helpful with him. The floor staff always made sure he had everything he needed. Highly recommended
Candace Lowes
Mar 2026
My loved one stayed here a few months ago and the staff was always very helpful when I had questions about her care. When I walked in someone was always there to greet myself and my family with a smile on their face. I would recommend people to check rose city out if they need help with their loved ones
Amanda Rose Webb
Mar 2026
Great service clean and welcoming Jenn F. Was amazing and very helpful, willing to take the time to answer all questions and made sure everything ran smoothly
Frequently Asked Questions
What types of care does Rose City Rehabilitation Center offer?
Rose City Rehabilitation Center offers Skilled Nursing / Long Term Care.
Where is Rose City Rehabilitation Center located?
Rose City Rehabilitation Center is located at 425 North Duke Street in Lancaster, Pennsylvania.
What do families say about Rose City Rehabilitation Center?
Reviews for Rose City Rehabilitation Center are sharply divided: many family members and visitors praise the warmth and dedication of individual staff members, while a substantial number of reviewers describe serious lapses in cleanliness, staffing, and basic care. Several reviewers note that conditions and management have improved noticeably since a leadership change around 2023, though complaints about understaffing and neglect continue to appear in more recent reviews as well.
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