Robert Miller
May 2026
Great staff throughout. Very attentive to my father in his time.
Pavilion on Main Street
515 North Main
3.8(36 ratings)
1 / 5Quick Facts
- Total units
- 113
- Medicare rating
- 2 of 5
- Ownership
- For profit, Individual
- Certified beds
- 113
CMS Care Compare
What Families Think
Reviews for Pavilion on Main Street are sharply divided: many families praise the kindness of nursing staff, the social service team, and end-of-life care, while a notable number of reviewers report unmet therapy promises, food complaints, and serious lapses in basic care. The community holds a 3.8 out of 5 rating from 36 Google reviews, reflecting this mix of strongly positive and strongly negative experiences.
The Good
- Staff described as kind, patient, and attentive
- Social service director and liaison praised repeatedly
- Clear, timely communication with families
- Facility described as clean and well maintained
- Strong end-of-life and compassionate care noted
The Bad
- Multiple reports that promised rehab/therapy wasn't delivered
- Several complaints about limited food variety or quality
- Multiple reviewers cite poor or unprofessional management
- One report of understaffing and weak infection control
- One serious report of neglect, a pressure ulcer, and misconduct
AI-generated from reviews and community data.
About Pavilion on Main Street
Pavilion on Main Street is a skilled nursing / long term care community in Sandwich, Illinois. The community is licensed for up to 113 residents.
Families rate Pavilion on Main Street 3.8 out of 5 based on 36 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.8overall · 36 ratings combined
3.8★ on Google (36)
Mardel Manion
May 2026
Don’t go there for therapy. You won’t get it. Hubby was there 2 years ago after pneumonia. Wouldn’t get him down for therapy hardly at all. He could take a wheelchair down on the elevator himself, and the therapist had no one down there, 2 of them, but they didn’t have time to give him therapy. You get better therapy at home. They try to keep you there til you force the fact that you are going home. It’s happening in too many nursing homes. Go home for therapy. I think the staff is told to do it that way. Sad. Keep them as long as you can.
Katz Jordan
Apr 2026
Social service director is absolutely wonderful. Every issue we had she was able to solve professionally and efficiently.
Joshua Kinder
Apr 2026
The Social Service Director is amazing. She is always willing to help and provide great community resources.
Katherine S.
Jan 2026
Great staff who are kind, patient, and attentive to the residents. The facility is clean and well maintained, and communication with families is clear and reassuring. You can tell the staff genuinely care. I would definitely recommend this nursing home. So glad my mom is in great hands and company.
Frequently Asked Questions
What types of care does Pavilion on Main Street offer?
Pavilion on Main Street offers Skilled Nursing / Long Term Care.
Where is Pavilion on Main Street located?
Pavilion on Main Street is located at 515 North Main in Sandwich, Illinois.
What do families say about Pavilion on Main Street?
Reviews for Pavilion on Main Street are sharply divided: many families praise the kindness of nursing staff, the social service team, and end-of-life care, while a notable number of reviewers report unmet therapy promises, food complaints, and serious lapses in basic care. The community holds a 3.8 out of 5 rating from 36 Google reviews, reflecting this mix of strongly positive and strongly negative experiences.
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