MyLivingChoice

Bickford of Oswego

3712 Grove Rd

4.6(36 ratings)· Oswego average: 4.4

Bickford of Oswego, photo 11 / 6

Quick Facts

Licensed capacity
56 residents

California CDSS

Therapy services
On-site PT, OT, speech therapy 5 days weekly
Health monitoring
Wellness assessments conducted every 180 days
End-of-life care
Accepts residents on hospice care
Pet policy
Welcomed resident's cat into care

What Families Think

Bickford of Oswego draws mostly enthusiastic praise for its warm, attentive staff and family communication, with many reviewers describing years-long positive experiences for parents with dementia or hospice needs. A handful of reviews raise serious concerns about understaffing, cleanliness, and neglect, suggesting inconsistent experiences depending on timing or specific staff.

The Good

  • Staff described as caring, patient, and attentive
  • Strong family communication and proactive updates on health changes
  • On-site PT, OT, and speech therapy services
  • Positive experiences with hospice and dementia care
  • Reviewers praise food quality and variety
  • Long-term residents (2-4+ years) with consistently good care

The Bad

  • Several reports of understaffing and inconsistent care quality
  • One report of neglect and 'horrific care'
  • One report of dirty facility and poorly trained staff
  • One report of billing/contact information errors unresolved for a month

AI-generated from reviews and community data.

Bickford of Oswego is a senior living community in Oswego, Illinois offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.6 out of 5 across 36 reviews.

About Bickford of Oswego

Bickford of Oswego is an assisted living and memory care community in Oswego, Illinois. The community offers personalized assistance with activities of daily living such as meals, grooming, and medication management, along with specialized memory care programming grounded in research-backed approaches for residents with dementia.

The community provides on-site therapy services including physical, occupational, and speech therapy through Fox Rehab available five days a week. Health and wellness assessments are conducted every 180 days to identify health changes promptly and adjust care plans proactively. The community emphasizes collaborative care, involving families in meeting residents' psychosocial needs.

Bickford offers a range of resident activities and programs designed to promote engagement and meaningful living. Regular programs include art classes, painting activities, bingo with themed prizes, occupational therapy sessions, and entertainment events. Volunteers contribute to the community by leading activities and bringing unique programs to residents.

The community maintains a courtyard garden and hosts seasonal celebrations and creative activities. Staff involvement in resident care and family communication is emphasized as central to the community's approach.

Types of Care at Bickford of Oswego

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Transportation Services

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Grocery Shopping and Errands
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Bickford of Oswego

4.6overall · 36 ratings combined

4.6★ on Google (36)

Tricia Farrell

Aug 2026

via Google

So very thankful for the caring staff at Bickford of Oswego. I cared for my mother for over 2 years and when I became ill and could no longer provide the care she needed, I’m so grateful for Bickford of Oswego for giving her the compassionate care and support she needs.<br>Thank you to all the staff that take care of my best friend, my mom!<br>I would like to take the time to really thank the staff at Bickford of Oswego for literally saving my mother’s life from choking! They quickly took action and because of that, I still have my mother!

Tricia Farrell

Jun 2026

via Google

So very thankful for the caring staff at Bickford of Oswego. I cared for my mother for over 2 years and when I became ill and could no longer provide the care she needed, I’m so grateful for Bickford of Oswego for giving her the compassionate care and support she needs.<br>Thank you to all the staff that take care of my best friend, my mom!

Ian Meyer

Mar 2026

via Google

Calm assisted living. Never been there in my life, but I remember passing it on my bike or my car

Smokey Feeley

Oct 2025

via Google

If you are looking for a safe place for your loved one. This is not it!! Poorly trained staff. Dirty. They have electric air fresheners in every outlet and the worst part is it does not help. And for some reason after 3 years they all of a sudden resurrected my deceased mother as the main point of contact and for the last month cannot seem to straighten it out.

Carly Hess

Sep 2025

via Google

Words cannot accurately describe what a wonderful place Bickford is, but I will try:<br>- Tanya, the first woman I spoke with on the phone in the search for care for my dad, was warm, compassionate, clear and kind. She has such a heart for senior care and all of the residents knew her and loved her. She answered all of my questions and was patient and thoughtful in her responses. She made what was a sad and intimidating situation for me accessible and I can’t thank her enough.<br>- I was incredibly impressed with the executive director, Patrick. I have met many directors of senior living facilities and none were as genuine and earnest as Patrick. When I met him he was not behind an intimidating office desk, he was out and about chatting with residents. It impressed me so much that he wanted to get to know my dad as a PERSON, not just someone in his care.<br>Looking for senior care can be daunting and intimidating; Bickford makes it easy. The facility was clean, the food smelled amazing, the residents were happy and, above all else, every individual was treated with dignity.

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Frequently Asked Questions

What types of care does Bickford of Oswego offer?

Bickford of Oswego offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is Bickford of Oswego pet friendly?

Yes. Bickford of Oswego lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Bickford of Oswego located?

Bickford of Oswego is located at 3712 Grove Rd in Oswego, Illinois.

What do families say about Bickford of Oswego?

Bickford of Oswego draws mostly enthusiastic praise for its warm, attentive staff and family communication, with many reviewers describing years-long positive experiences for parents with dementia or hospice needs. A handful of reviews raise serious concerns about understaffing, cleanliness, and neglect, suggesting inconsistent experiences depending on timing or specific staff.

How can families visit Bickford of Oswego?

Submit the Request Information form on this page to connect with Bickford of Oswego and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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