MyLivingChoice
Bickford of St Charles, photo 11 / 6

Quick Facts

Licensed capacity
76 residents

Illinois IDPH

Sample rent example
One reviewer cited about $8,400 per month

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Bickford of St. Charles are sharply divided: many families describe deeply compassionate, attentive staff and a clean, homey environment, especially in memory care and hospice situations, while a notable minority report serious lapses in care, staffing shortages, and difficult experiences with billing and management after a resident's death.

What reviewers praise

  • Staff frequently described as warm, compassionate, and attentive
  • Praised for cleanliness and a homey, welcoming atmosphere
  • Positive experiences noted with hospice care coordination
  • Personalized memory care activities like painting and music
  • Home-cooked, restaurant-style dining praised by several reviewers

What reviewers flag

  • Multiple reports of chronic understaffing affecting care quality
  • One serious report of medication mismanagement and resulting falls
  • One report of hygiene neglect leading to skin breakdown
  • Several mentions of declining activities and food quality over time
  • One detailed account of billing disputes and delayed refunds after a death
  • One reviewer questioned Executive Director's leadership experience

AI-generated from reviews and community data.

Bickford of St Charles is a senior living community in St. Charles, Illinois offering Assisted Living, Independent Living and Memory Care. Amenities include Restaurant style Dining Room, Gardening Club and Gathering / Activity Spaces. Families rate it 4.2 out of 5 across 39 reviews.

About Bickford of St Charles

Bickford of St. Charles is an assisted living and memory care community in St. Charles, Illinois, offering personalized support with activities of daily living such as meals, grooming, and medication management.

The community employs a Montessori-inspired lifestyle approach to care, which has earned it the Montessori Inspired Lifestyle Silver Credential from the Center for Applied Research in Dementia. This philosophy emphasizes purposeful activities tailored to residents' interests, including helping with community events, seasonal crafts, gardening, and everyday tasks that foster dignity and independence.

Technology integration through Care Tracker and HigherPath systems enables staff to coordinate care, monitor wellness trends, and provide personalized, proactive support. The community emphasizes exercise and wellness programming, offering activities such as walking clubs, yoga, tai chi, dancing, chair aerobics, and outdoor games designed to maintain physical strength, cognitive function, and social connection.

Daily life at Bickford of St. Charles includes home-cooked meals, creative projects, live entertainment, and opportunities for residents to contribute meaningfully through activities like the Gem Creations fundraising event, where residents create handcrafted items. The community also hosts seasonal celebrations and encourages residents to share their life stories and experiences.

The community uses a team-based approach to care, combining compassionate caregiving with structured programming and engagement opportunities. Residents participate in cooking clubs, community events, and recreational activities designed to foster connections, provide purpose, and support quality of life across both assisted living and memory care levels of care.

Types of Care at Bickford of St Charles

Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Pet Friendly
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Arts and Crafts
  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Games
  • Gardening Club
  • Religious Services
  • Social Activities

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free for families.

Help Me Choose

Reviews of Bickford of St Charles

4.2overall · 39 ratings combined

4.2★ on Google (39)

Stephanie Baker

Aug 2026

via Google ↗ · Report

Bickford of St. Charles is incredible. The care staff are compassionate and well trained. They all look like they are proud to be working at Bickford.

Logan

Jan 2026

via Google ↗ · Report

Bickford as a company has a great reputation and this location is no exception! I love working with the team here. They are down to earth, approachable, and very supportive of families. If you're looking for assisted living and or memory care in the area, this is a wonderful community to consider!

Donald Nesbitt

Jun 2025

via Google ↗ · Report

I recently toured the community and found the environment to be quite nice. However, I did notice that the overall demeanor of the staff seemed noticeably low in morale compared to the other two communities I visited for my mother. Additionally, I had concerns regarding the Executive Director, Gina. During our conversation, her responses lacked clarity and seemed to reflect limited experience in operational leadership. Compared to the other communities, this left me questioning the strength of the leadership team and the level of support available to families and staff. While I don t mean to be harsh, I believe honest feedback is important when evaluating care options for a loved one when asked to leave a review. I hope this company can provide additional training to the Executive Director so she can better manage her team and provide a better environment for staff, families touring, and the residents that live there.

B.

Jan 2025

via Google ↗ · Report

Thank you very much for everything you do.<br>I highly recommend this facility for your loved one’s.

Gina DeRosa

Dec 2024

via Google ↗ · Report

This community is very homey, and welcoming. Staff are always saying hello and making sure your needs are met the best they can!

Request information

Tell us what you need, and tick any other communities nearby you would like to hear from.

MyLivingChoice may text this number about your request, such as a confirmation or a form to sign. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Privacy Policy · Terms

Near St. Charles, assisted living usually runs $3,900 to $5,500 a month.

Will Medicaid be needed to help pay for care?

Medicare pays for short rehabilitation stays after a hospital stay, not ongoing care in a community.

Other communities near you

Other communities near you

Choose any other communities you'd like to hear from

Have you already been in touch with Bickford of St Charles?

By submitting, you're okay with us and Bickford of St Charles and any other communities you ticked reaching out by phone, email or text. Always free for families. We suggest communities by the care you need, the area, your timeline and budget, and what families say about them, never by what a community pays us. If you move into a community we introduced you to, that community pays us a referral fee, never you. Those referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Frequently Asked Questions

What types of care does Bickford of St Charles offer?

Bickford of St Charles offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.

Is Bickford of St Charles pet friendly?

Yes. Bickford of St Charles lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Bickford of St Charles located?

Bickford of St Charles is located at 2875 Campton Hills Rd in St. Charles, Illinois.

What do families say about Bickford of St Charles?

Bickford of St Charles carries a 4.2 out of 5 rating from 39 Google reviews. Reviews of Bickford of St. Charles are sharply divided: many families describe deeply compassionate, attentive staff and a clean, homey environment, especially in memory care and hospice situations, while a notable minority report serious lapses in care, staffing shortages, and difficult experiences with billing and management after a resident's death. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Bickford of St Charles?

Submit the Request Information form on this page, or contact Bickford of St Charles directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Bickford of St Charles? Claim this listing to update photos, pricing, and details. It's free.

Compare with similar communities nearby

Assisted living communities within 25 miles that work with MyLivingChoice, nearest first. If you move into one we introduce you to, it pays us a referral fee, never you; we never order them by what they pay.

Not sure which is right? A real person will shortlist up to three for you, free.

Get a free shortlist

Nearby Communities

Other senior living options within 25 miles of St. Charles.

Prefer to stay home?

Home care agencies serving St. Charles bring help to the house: daily living, companionship, and respite for family caregivers.

Reading on this