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Pavilion Of South Shore

7750 South Shore Drive

3.8(89 ratings)· Chicago average: 3.9

Pavilion Of South Shore — photo 11 / 5

Quick Facts

Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
118

What Families Think

Reviews of Pavilion of South Shore are sharply divided: many describe a caring, friendly staff and lively activities program, while a notable group of reviewers report serious lapses in basic care, including missed meals, unmet medication needs, and unsanitary conditions. Some reviewers questioned whether certain positive reviews came from staff rather than families, adding uncertainty to the overall picture.

The Good

  • Staff frequently described as warm and caring
  • Activities department praised for engagement and creativity
  • CNAs and nursing staff singled out for kindness
  • Some families say facility is clean and comfortable
  • Long-tenured staff report positive workplace culture

The Bad

  • Multiple reports of neglect, including missed meals and medication
  • Several complaints about foul odors and cleanliness
  • One report of a resident developing a bed sore from lack of repositioning
  • One report of theft from a patient and unresponsive social worker
  • One report claims positive reviews may be from employees, not families

AI-generated from reviews and community data.

About Pavilion Of South Shore

Pavilion of South Shore, located in the South Shore area of Chicago, Illinois, provides post-acute care, short-term rehabilitation, and skilled nursing services.

The community's programs are designed to support recovery, restore independence, and help residents feel better following a hospital stay or other health event.

Care at Pavilion of South Shore is delivered by a staff team focused on attentive, professional, and compassionate support for residents and their families throughout the recovery process.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.8overall · 89 ratings combined

3.8★ on Google (89)

Charlene Williams

Mar 2026

via Google

My Beloveds is an unfortunate resident of the Pavillion in South Shore. The facility is way too small, there is an unpleasant odor, and there are bugs! They also run out of diapers and wipes for the residents. They don’t seem very pleasant. I hate my Beloved is there! I suggested she may want to find better facility!

Lori Rudder

Oct 2025

via Google

I am very grateful and thankful for the Pavilion of South Shore taking care of my brother! Their care and concern is the best! I’m glad I was able to place him there! Thank you Pavilion!

Kristin Rudder

Oct 2025

via Google

Great place! Employees are great and hard working! The administration is awesome!

Shannon Payne

Jun 2025

via Google

So sad how the less fortunate have to live later in life. I can’t get the smell of the third floor out of my nose. Kudos to the staff that’s there., because this place is clearly under staffed.

Larro law

Apr 2025

via Google

This place is making major improvements. Management is getting things done!

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Frequently Asked Questions

What types of care does Pavilion Of South Shore offer?

Pavilion Of South Shore offers Skilled Nursing / Long Term Care.

Where is Pavilion Of South Shore located?

Pavilion Of South Shore is located at 7750 South Shore Drive in Chicago, Illinois.

What do families say about Pavilion Of South Shore?

Reviews of Pavilion of South Shore are sharply divided: many describe a caring, friendly staff and lively activities program, while a notable group of reviewers report serious lapses in basic care, including missed meals, unmet medication needs, and unsanitary conditions. Some reviewers questioned whether certain positive reviews came from staff rather than families, adding uncertainty to the overall picture.

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