Dave Cato
Jun 2026
Not happy with my mom's care. Brother and I moving her to a new facility.
1 / 5CMS Care Compare
Reviews of Parkwood Village are sharply divided: some families praise the rehab team, nurses, and a standout social worker for compassionate, effective care, while several others describe serious lapses in basic patient monitoring, hygiene, and responsiveness. Management's follow-through on complaints appears inconsistent, based on at least one account of unreturned calls after concerns were raised.
AI-generated from reviews and community data.
Parkwood Village is a senior living community in Bedford, Texas offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.0 out of 5 across 110 reviews.
Parkwood Village is a locally owned assisted living and skilled nursing community in Bedford, Texas, where medical professionals, therapists, and caregivers provide a broad spectrum of senior healthcare services in a refined setting. The community offers personalized support to help residents maintain independence while receiving medically supervised long-term care.
Services include skilled nursing with 24-hour care by nurses, nurse assistants, therapists, and physicians; rehabilitation to facilitate safe transitions from post-acute hospital stays; memory care in a purpose-built facility designed to ease the burden of cognitive decline; and palliative and hospice care. Temporary respite care is available in both the memory care and skilled nursing settings to support family caregivers.
Parkwood Village features warm residential aesthetic in resident rooms rather than clinical atmospheres, with common areas including a dining room, rehab gym, multiple living rooms and activity spaces, a beauty salon and barbershop, and landscaped outdoor courtyards. Activity specialists organize meaningful engagement through special guest speakers, worship leaders, entertainers, and off-campus excursions. The community also maintains an on-site computer-controlled pharmacy stocked with commonly prescribed senior medications and connected to a 24-hour pharmacist for rapid prescription fulfillment.
Quality dining is prioritized with varied menus that rotate frequently and accommodate restricted diets including heart healthy, gluten-free, and sugar-free options. Residents enjoy television services with news, sports, and movie channels, direct movie broadcasts to rooms, and strong WiFi connectivity for smart devices and family communication.
The community emphasizes a welcoming atmosphere where activities and entertainment, including surprise visits from entertainers and performers, are designed to promote well-being and laughter during residents' time at Parkwood Village.
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Help Me Choose4overall · 110 ratings combined
4★ on Google (110)
Dave Cato
Jun 2026
Not happy with my mom's care. Brother and I moving her to a new facility.
Boo H
May 2026
Wonderful experience. All the staff is very sweet and helpful
Kathy
Apr 2026
Excellent social worker, Lisa! She saved us when we were trying to transfer to our new home area and therefore a new rehab. God blessed us with her and many caring people.
Maanasa Jain
Feb 2026
I was horrified to read the reviews of this center but I decided to meet with the front office admins to see if maybe they could explain why such a pretty facility could have such bad reviews . I wanted to give them the benefit of the doubt. The assistant director who was new to the facility spoke with me and said she did not know the reason behind the horrible reviews. She said she would pass my information along to the director who would talk to me about this.. I called twice and came back to see if he could speak to me .. I never got a call back. That to me speaks volumes of the lack of accountability - beware and read all the reviews !
John Pry
Jan 2026
Came here out of the hospital because I need IV antibiotics another couple of weeks as well as rehab. I could not possibly be happier with everyone here! They are not just good at taking care of me - they sincerely care about me getting better! From techs to nurses to PT and all the other staff here, I find them to be universally caring and great at what they do! I cannot recommend them more highly! Thanks to ALL of you!
5 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 3, 2026
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2025
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 8, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 8, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 24, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 24, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 23, 2023
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 1, 2023
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 23, 2023
Conduct risk assessment and an All-Hazards approach.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 26, 2022
Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 26, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 26, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Parkwood Village offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.
Parkwood Village is located at 2600 Parkview Dr in Bedford, Texas.
Reviews of Parkwood Village are sharply divided: some families praise the rehab team, nurses, and a standout social worker for compassionate, effective care, while several others describe serious lapses in basic patient monitoring, hygiene, and responsiveness. Management's follow-through on complaints appears inconsistent, based on at least one account of unreturned calls after concerns were raised.
Parkwood Village had 5 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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