AJ Morton
Jul 2026
A wonderful team that is genuinely client-focused. Care Crew goes above and beyond to provide compassionate, personalized care and an exceptional experience for every family.
Care Crew Home Care
4012 Gateway Dr Unit 120/1304.4(53 ratings)· Colleyville average: 4.5
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1 / 5Quick Facts
- Included services
- Complimentary case management and client advocacy included
- Specialty care experience
- Caregivers experienced with dementia clients
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Care Crew Home Care as compassionate and skilled with dementia clients, with several reviewers praising the professionalism and warmth of caregivers. However, a couple of reviews raise serious concerns about missed shifts and poor customer service, creating a split picture behind the overall 4.4 rating.
What reviewers praise
- Caregivers described as patient, compassionate, and trustworthy
- Experience caring for clients with dementia
- Includes complimentary case management and client advocacy
- Praised as client-focused and going above expectations
What reviewers flag
- One report of caregivers not showing up for assigned shifts
- One report of rude, dismissive treatment from staff
- One report of a lost personal item with no replacement offered
- No published pricing information available
AI-generated from reviews and community data.
Care Crew Home Care is a home care agency serving Colleyville, Texas offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.4 out of 5 across 53 reviews.
About Care Crew Home Care
Care Crew Home Care is an at-home care agency serving Colleyville, Texas. The agency provides care to clients in their homes, including support for those with dementia.
Reviewers offered sharply divided assessments. Several described the team as professional, trustworthy, and compassionate, with one noting that caregivers provided patient and supportive service. Others reported serious concerns about reliability, saying staff failed to show up for assigned shifts and describing interactions as rude and snobby. One reviewer stated a worker advised staying away from the company due to how it treats its people. One reviewer also reported lost items and a refusal to replace them.
Types of Care at Care Crew Home Care
At-Home Care
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Help Me ChooseReviews of Care Crew Home Care
4.4overall · 53 ratings combined
4.4★ on Google (53)
Ben Brown
Jun 2026
The bender have anyone to come but yet they say they have people when first started, they threw away or something with my kids potty chair parts and lost them and they refuse to replace it and are very snobby and rude. One of their workers even told us to stay away from the company due to how they treat their people. I can see now that it’s true and I’m having to file a police report. STAY FAR AWAY from this company. Visiting angles is the company to go with, they at least care about their clients.
Ashley
May 2026
DO NOT use this place! Absolutely unreliable and will leave your loved ones in a compromised position. If you do use them don’t hold your breath waiting for someone to show up to assigned shift.
Libby Dorn
May 2026
Care Crew is a great organization with some really wonderful staff (liaison Cathy). They also support the community by donating a lovely basket to TWU social worker banquet! Thank you!
Kim Matlack
Oct 2025
The team at Care Crew is beyond professional, trustworthy, caring & compassionate individuals with a passion for helping patients with dementia. The service they provided my Mom was nothing but patient and supportive. She can be a real challenge and she loved all of her caregivers. She would even hug them goodbye when their shift was over! I would not hesitate to use them again and I would recommend Care Crew to anyone who is looking for assistance with a loved one.
Frequently Asked Questions
What types of care does Care Crew Home Care offer?
Care Crew Home Care offers At-Home Care.
Where is Care Crew Home Care located?
Care Crew Home Care is located at 4012 Gateway Dr Unit 120/130 in Colleyville, Texas.
What do families say about Care Crew Home Care?
Care Crew Home Care carries a 4.4 out of 5 rating from 53 Google reviews. Families describe Care Crew Home Care as compassionate and skilled with dementia clients, with several reviewers praising the professionalism and warmth of caregivers. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Care Crew Home Care?
Submit the Request Information form on this page, or contact Care Crew Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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