MyLivingChoice

Parkwood - Skilled Nursing & Rehab

3201 Parkwood Lane

2(41 ratings)

Parkwood - Skilled Nursing & Rehab — photo 11 / 3

Quick Facts

Total units
130
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
130
Ownership
Family-owned operator serving Missouri seniors 30+ years
Campus size
Located on a five-acre campus setting

What Families Think

Online reviews for Parkwood are overwhelmingly negative, with multiple families describing serious lapses in basic care, slow staff response, and difficulty reaching anyone by phone. A single more positive review mentioned decent food and a pleasant visiting atmosphere, but it stands apart from a pattern of troubling accounts.

The Good

  • One reviewer said meals looked appetizing
  • One visitor described the setting as pleasant
  • Family-owned operator with decades of Missouri experience

The Bad

  • Multiple reports of unanswered call buttons and slow staff response
  • Several reviewers say phone calls go unanswered or to voicemail
  • One report of neglectful, disorganized hospice care
  • One allegation of inadequate feeding and possible harm to a resident

AI-generated from reviews and community data.

About Parkwood - Skilled Nursing & Rehab

Parkwood Skilled Nursing and Rehabilitation Center is a skilled nursing care community located in Maryland Heights, Missouri. With over 100 beds, the facility provides comprehensive healthcare services for residents who require skilled nursing care based on their individual medical needs.

Situated on five acres, Parkwood is designed to feel removed from urban activity, offering a peaceful residential setting. The community is part of Riley Spence Senior Living, a family-owned operator serving Missouri seniors for over 30 years, and provides residents with 24/7 comfort and security through its skilled nursing services.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2overall · 41 ratings combined

2★ on Google (41)

Julie Hahn

May 2026

via Google

My mother is in this facility, she does not have a personal phone in her room i.e. a landline, she doesn’t answer her cell phone however, when you call the front desk and the nurses station, they put you on hold. Then they send you to a voicemail, which I’m quite sure will never read. I sent her socks a week and a half ago and I’m not quite sure that she received them. Because I cannot get anyone to answer me straightforward. They act disturbed and inconvenienced when you call and try to ask questions. It’s always put on hold or they never answer the phone.

Diamond

Jan 2026

via Google

This hospice facility was a nightmare for my family and my grandfather during the most vulnerable time of his life. What should have been compassionate end-of-life care was instead neglectful, disorganized, and deeply traumatic. Staff were inattentive and slow to respond while my grandfather was visibly uncomfortable, restless, and declining. Our concerns were repeatedly brushed off, communication was poor, and we were left feeling ignored while watching him suffer. There was a severe lack of urgency, empathy, and basic dignity in how he was treated. Hospice is supposed to provide comfort and peace. Instead, this experience added unnecessary pain and emotional trauma to an already heartbreaking situation. No family should have to fight for proper care while saying goodbye to a loved one. I would strongly caution anyone considering this facility. Families deserve better, and so do patients at the end of their lives.

Patel Vinodchandra

Nov 2025

via Google

They have roaches really bad don’t bring your loved ones or belongings here!!!

Carol Athanas

Nov 2025

via Google

Dairy Queen in friendly place.<br>The patients looked like they're all well cared far.<br>The meals look good.<br>It's a pleasant place to visit.<br>Glad my relativism and nice place like that.

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Frequently Asked Questions

What types of care does Parkwood - Skilled Nursing & Rehab offer?

Parkwood - Skilled Nursing & Rehab offers Skilled Nursing / Long Term Care.

Where is Parkwood - Skilled Nursing & Rehab located?

Parkwood - Skilled Nursing & Rehab is located at 3201 Parkwood Lane in Maryland Heights, Missouri.

What do families say about Parkwood - Skilled Nursing & Rehab?

Online reviews for Parkwood are overwhelmingly negative, with multiple families describing serious lapses in basic care, slow staff response, and difficulty reaching anyone by phone. A single more positive review mentioned decent food and a pleasant visiting atmosphere, but it stands apart from a pattern of troubling accounts.

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