Reggue
Jul 2026
Do not send family to this facility !!!
StoneBridge Senior Living - Maryland Heights
2963 Doddridge Avenue2.8(52 ratings)· Maryland Heights average: 2.9
1 / 5Quick Facts
- Total units
- 223
- Medicare rating
- 1 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 223
- Inspections
- View history (63 citations)
- Ownership model
- Family-owned, single-site senior living community
- Memory care setting
- Memory care residents housed in 21-person Manors
- Memory care staffing
- Certified Dementia Practitioner supports memory care
- Rehab therapy
- On-site PT, OT, and speech therapy available
CMS Care Compare
What Families Think
Reviews of StoneBridge Maryland Heights are sharply divided: several families describe warm, attentive nursing and rehab staff and a family-run atmosphere, while others report serious neglect, including dehydration, malnutrition, bedsores, and understaffing. The community's very low overall Google rating (2.8 from 52 reviews) reflects this inconsistency in care quality.
The Good
- Family-owned, personal feel praised by several reviewers
- Attentive, communicative nursing staff in positive reviews
- Rehab team (PT/OT/speech) called outstanding by a reviewer
- Memory care resident showed notable improvement after 2.5 months
- Facility described as spotlessly clean by multiple reviewers
- Staff and residents greet visitors warmly, per reviews
The Bad
- One detailed report of severe neglect: dehydration, malnutrition, bedsores
- Multiple reviewers describe understaffing and staff on phones instead of attending residents
- Two reviewers described the facility as dirty or foul-smelling
- One report of slow response and difficulty reaching staff to exit the building
AI-generated from reviews and community data.
StoneBridge Senior Living - Maryland Heights is a senior living community in Maryland Heights, Missouri offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.8 out of 5 across 52 reviews.
About StoneBridge Senior Living - Maryland Heights
Stonebridge Maryland Heights is a senior living community in Maryland Heights, Missouri, offering residential and rehabilitative choices including assisted living, memory care, and skilled nursing care services in a family-owned setting.
The community features a specialized Memory Care program with activities focused on body, mind, and spirit offered 10 hours daily, seven days a week. Memory care residents are accommodated in beautiful Manors, each housing 21 residents in a spacious, homelike environment with available private rooms, with support from a Certified Dementia Practitioner.
For those recovering from joint replacement, stroke, major illness, or trauma, Stonebridge Maryland Heights provides access to rehabilitation services through Bridge Rehabilitation, featuring intensive, focused rehabilitation along with 24-hour skilled nursing care. The community also offers 24-hour skilled nursing care for residents requiring comprehensive nursing support, delivered with compassionate, personalized attention from trained professional staff.
The Maryland Heights area offers residents access to cultural and recreational opportunities, including the Holocaust Museum and Learning Center with free self-guided and guided tours, Memorial Park spanning 2,145 acres for boating, tennis, biking, kayaking, and picnicking, and nearby gaming and dining options at Hollywood Casino and Hotel and Ameristar Casino Resort Spa.
Types of Care at StoneBridge Senior Living - Maryland Heights
Memory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of StoneBridge Senior Living - Maryland Heights
2.8overall · 52 ratings combined
2.8★ on Google (52)
Jordan P
Jun 2026
Horrible staffing
Sherry Berryhill
Feb 2026
Visited a family member at StoneBridge in Maryland Heights and it wasn't a clean place it smelled and the workers were sitting down or on their phones not attending to the patients!!!!! The staff there aren't concerned for the patients care. That facility needs to be Closed!!!!!
Andrea Ryan
Dec 2025
I speak for my whole family when I say we love Stonebridge! Our dad fell and broke his hip in April. Even after several weeks in rehab my dad could not return to Independent Living with my mom. The rehab center recommended Stonebridge to us, so I called Stonebridge and their response was pretty amazing. Wendi, the admissions director, welcomed us warmly and spent all the time with us that we needed to know Stonebridge was the right place. It is one of the only family-run facilities still in existence in the Midwest and thank God for it. The staff is not only professionally competent they are also very obviously emotionally invested in their residents and the families. In more than five months, there has not been a single day that I have walked into Stonebridge to see my dad that I have not been greeted by smiles from the staff, but also waves and greetings from the other residents. There is a loving and kind environment at Stonebridge that warms my heart every time I come. And it's always spotlessly clean! The nurses and physicians are outstanding. My dad has received nothing but excellent care since he arrived. His assigned physician, Dr. Labonte, comes routinely and any time we have had health concerns the nurses and Dr. Labonte have responded rapidly and expertly every time. The OT, PT, and Speech therapists are also outstanding. They are as patient and caring as the nurses and they make my dad’s therapy sessions creative to encourage him to engage. My dad got Covid and we all agreed that my mom shouldn’t come see him until after his quarantine. During that week or two, his primary nurse called me with updates and was always available whenever I called at other times to check in. My dad was cheerful every time I FaceTimed with him, and we routinely talked about how wonderful his nurses are to him. My dad loves his nurses and he tells me they love him, which is so sweet! The social worker, Nancy, is a loving and strong advocate for the residents and families. I didn’t realize how important this job is until I saw over the months how often the residents flocked to her. She has been a great resource for keeping my family aware of even subtle concerns she has with any part of the general well-being of my dad and even my mom since my mom visits my dad a lot. And Susan, the Office Manager, has humbled my family with deep gratitude for the hero’s work she has done getting my dad on Medicaid. For months Susan advocated for my parents and pushed hard to get them through the severely backlogged MO HealthNet system. She gave me frequent updates and spent so much time with me explaining the process, the laws, the rules, etc, as well as her best guesses for the timing of the whole thing. She is just an exceptional person with a giant, caring heart! The only other thing to mention is that the food is actually pretty good. The meals always look well-balanced and healthy and since my mom visits my dad every day she often gets a complimentary tray of food with my dad (the staff is super kind and thoughtful). My mom usually gives me a daily report of what they ate and she gets excited over some of the meals. Stonebridge has been wonderful to my family, and most importantly, to my dad. We are so grateful to have them! I just read the other 5 star reviews and, honestly, we feel the same!
Lynn Durbin
Jun 2025
I visited here yesterday. It was immaculate. Every single room was so clean. It smelled fresh. The residents were having a nice time watching Price is Right on a massive big screen TV. All of the staff were so nice. Smiles from everyone. It was just wonderful. So much staff!!! So friendly!!! From Social Workers to dietary, to housekeeping, all so approachable!!!
Government Inspection History
7 inspection visits in the last three years, 63 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 26, 2026Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionPast Non-Compliance
Nov 14, 2025Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 19, 2025
Aug 20, 2025Health Complaint2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Sep 22, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 22, 2025
Feb 5, 2025Fire Safety StandardHealth ComplaintHealth Standard17 citations
Install an approved automatic sprinkler system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 5, 2025
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 5, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2025
Oct 16, 2024Health Complaint2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2024
Sep 15, 2023Fire Safety StandardHealth ComplaintHealth Standard16 citations
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 17, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 17, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2023
Provide activities to meet all resident's needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 17, 2023
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Establish an Emergency Preparedness Program (EP).
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 17, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2023
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 17, 2023
Dec 23, 2019Fire Safety StandardHealth Standard24 citations
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 5, 2020
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 5, 2020
Have exits that are accessible at all times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Install an approved automatic sprinkler system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Observe each nurse aide's job performance and give regular training.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 5, 2020
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2020
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2020
Provide enough food/fluids to maintain a resident's health.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2020
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 5, 2020
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C of L: potential for minimal harm, widespreadCorrected Feb 5, 2020
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity B of L: potential for minimal harm, patternCorrected Feb 5, 2020
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does StoneBridge Senior Living - Maryland Heights offer?
StoneBridge Senior Living - Maryland Heights offers Memory Care and Skilled Nursing / Long Term Care.
Where is StoneBridge Senior Living - Maryland Heights located?
StoneBridge Senior Living - Maryland Heights is located at 2963 Doddridge Avenue in Maryland Heights, Missouri.
What do families say about StoneBridge Senior Living - Maryland Heights?
Reviews of StoneBridge Maryland Heights are sharply divided: several families describe warm, attentive nursing and rehab staff and a family-run atmosphere, while others report serious neglect, including dehydration, malnutrition, bedsores, and understaffing. The community's very low overall Google rating (2.8 from 52 reviews) reflects this inconsistency in care quality.
How did StoneBridge Senior Living - Maryland Heights do on recent health and safety inspections?
StoneBridge Senior Living - Maryland Heights had 7 government inspection visits in the last three years, with 63 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit StoneBridge Senior Living - Maryland Heights?
Submit the Request Information form on this page to connect with StoneBridge Senior Living - Maryland Heights and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at StoneBridge Senior Living - Maryland Heights? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Maryland Heights bring help to the house: daily living, companionship, and respite for family caregivers.
