Parkside Manor Assisted Living and Memory Care

Uncle hank

Aug 2026

via Google ↗

DONT PUT UR LOVE ONES IN HERE.<br>CARE STAFF TALK TO UR LOVES ONE LIKE THEY AINT MEANT NOTHING. THEY SIT ON THEY PHONES TAKE PPL WALKERS WHEN THEY PUSH OPEN THE DOOR.<br>THEY DONT CHANGE THE SHEETS. LEAVE NASTY MESS ON A RESIDENT BED TGEY SIT AN TALK BOUT RESIDENTS IN THE MOST NEGATIVE WAY<br>Have heard them tell a resident to shut up after they told her to shut up<br>DONT LET THE FAKE SMILES FOOL YOU<br>THEY DOING NOTHING BOUT IT THEY SIT ON THEY PHONE AROUND UR LOVES ONES<br>GET MAD WHEN CALL LIGHT POP ON<br><br>SMOKE VAPES IN THE BULDING<br><br>RESIDENT NOT CALLING IT HOME THEY CALLING THEM SELF INMATES ON HOW THEY GET TREATED

Casey Ulland

Aug 2026

via Google ↗

I’ve been so impressed by the positive changes in this community. You can truly feel the difference the moment you walk through the doors. The staff are incredibly welcoming, kind, and attentive, and communication with families is outstanding.<br><br>The community is consistently clean, comfortable, and feels like a place residents can genuinely call home. What stands out most, though, is the life enrichment program. The activities and experiences offered are so unique, creative, and meaningful—not just filling a calendar, but giving residents opportunities to stay engaged, connected, and excited about their days.<br><br>It’s wonderful to see a community put so much heart into creating an environment where residents can truly thrive. The turnaround has been remarkable, and it shows in every aspect of the community. Highly recommend!

Nova Tatsu

Jul 2026

via Google ↗

Throughout the years, Parkside Manor has had its ups and downs. In my opinion, its lowest point was years ago under different leadership. Today, it's the best I've seen.<br>The negative review “Kathleen” wrote isn't constructive criticism; It's a personal attack aimed towards the administrator. It’s directed at one individual instead of presenting specific, verifiable facts. If there were genuine concerns, there are proper channels to address them, and from what I've personally witnessed, concerns are taken seriously and followed up on.<br>You criticize staff for receiving dementia handouts, but how exactly do you expect people to learn? Education starts with reading, training, and continued education. Handouts are a resource, not a replacement for experience. Suggesting that staff shouldn't receive educational materials doesn't make much sense.<br>You also complain about behavioral documentation, yet documentation exists for a reason. Those forms help nurses and administrators identify patterns, evaluate what interventions are working, and adjust care plans accordingly. That's not avoiding a problem. That's documenting it, in case you didn’t know how documentation worked.<br>The claim that residents are simply being "sedated so staff doesn't have to deal with them" is also an enormous accusation. PRN medications are used under medical directions and are intended as a last resort after other interventions have been attempted. Throwing around words like "sedatives" without acknowledging that context is misleading.<br>No facility is perfect, and every place has room to improve. Honest criticism is valuable, but there's a difference between sharing concerns and writing a review that reads more like a personal vendetta than an objective account.<br>So, “Kathleen”, or should I even call you that, if your goal was to inform families, sticking to facts would have been far more convincing than launching broad accusations against an entire team.<br>What’s actually beyond pathetic is your courage to write a review that lacks facts and knowledge and just decide to attack.

Steph Fraid

Jun 2026

via Google ↗

This community went above and beyond for our family. They rallied to complete everything in less than 24 hours, including gathering documents, completing a weekend assessment, and even coordinating a weekend move-in. Throughout the entire process, they made us feel genuinely cared for, supported, and important. Their compassion, responsiveness, and dedication were truly exceptional. I would highly recommend them to anyone looking for a senior living community for a loved one.

Kathleen Britt

Jun 2026

via Google ↗

By far the absolute worst assisted living/memory care facility in Kenosha. Please do not place your loved one here. Staff does not have dementia training, they are only given dementia handout sheets by their lazy administrator Liz. Liz sweeps everything under the rug. Issues have been brought up to the administrators and nurses attention with promises that things will be changed, with no changes, but don’t worry your concerns will be “discussed” at their weekly staff meeting. Expect your loved one to be in the same clothes you put them in, not the staff, even though it’s in your loved ones “detailed” care plan. expect staff to be too lazy to routinely change your loved one, and double brief them, mind you that’s against the law. staff will give your loved sedatives so they don’t have to do any “behavioral” episodes. expect your loved ones belongings to get lost. expect your loved one to have injuries from “unknown” events. expect to pay an arm and a leg for your loved one to not be cared for, and for the administrator and the nurse Kim to tell staff to just fill out “behavioral refusal” forms, if your loved one doesn’t want to do something on the first ask. Again staff does not have proper dementia training. Please do not trust these people to care for your loved ones, previous reviews reflect these same concerns. their current overall rating should be lower, but yet they are requesting/encouraging people to leave a google review due to their already poor google rating. They even have their staff members leave reviews to make them look/sound better, beyond pathetic. This facility would be better shut down.