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Parkland Manor — photo 11 / 6

Quick Facts

Year opened
1985
Fire Safety System
Automatic fire department dispatch built into building

What Families Think

Parkland Manor in Allentown offers independent living, personal care, assisted living, and secured memory care, with mixed reviews: some families praise a beloved activities director, while several others report serious problems with care quality, cleanliness, and staff attitude. Google reviews are polarized between 5-star and 1-star ratings, with more than one family stating they moved a parent out.

The Good

  • Activities director praised as caring professional
  • Secured, handicap-accessible memory care units
  • On-site medical staff and 24-hour staffing
  • Transportation services and fitness center available

The Bad

  • Multiple reports of neglect and slow response to residents
  • One report of unlicensed staff and no real oversight
  • Multiple reviewers cite unclean rooms and missed showers
  • Several reviewers moved a family member out entirely

AI-generated from reviews and community data.

About Parkland Manor

Superior Senior Living in the Parkland Area!

The beautiful new Parkland Manor, located off of Route 309 in Allentown, PA, offers personal care and advanced physical care. Tours are available daily. Schedule your tour or request more information below!

INDEPENDENT LIVING

Parkland Manor Buildings II and  III features a brand-new activities room, dining areas, and modern single and double rooms perfectly suited for your loved ones in need of independent living.

Memory Care

Offering a unique Memory Care program for those with Dementia and Alzheimer’s disease. Supervision is crucial to the safety and welfare of our residents. Our highly qualified and specially trained staff conduct programs, therapies, exercises, activities and escorted services designed to elevate each resident’s quality of life. This allows every individual to reach his or her highest potential of fulfillment, happiness and productivity

Personal Care

We understand that every individual comes in with their own specific needs. That is why our personal care facilities offers personalized, protective care and services so each of our residents are receiving the care that they need. We make it our mission to provide a broad range of services so our senior residents feel right at home.

Assisted Living

Provides individualized care in a safe and nurturing environment that is uniquely created for your loved ones. Assisted living facilities are a great solution for those who require specialized service and support to maintain a happy and healthy lifestyle. It is the long-term senior care option that enables our residents to live in a community and to enjoy specialized personal care facilities.

Services

•    Bathing and grooming
•    Dressing and personal care
•    Light housekeeping
•    Meal preparation and feeding
•    Medication reminders
•    Monitoring and mobility
•    Light exercise assistance
•    Laundry and ironing
•    Scheduling appointments and more
•    Daily meals and snacks
•    special dietary plans
•    Daily activities
•    Social engagement
•    Cueing to eat
•    Medication management
•    Grooming/bathing
•    Mobility
•    State of the art safety and security systems
•    Personal emergency call response systems
•    Fully equipped sprinkler system and 24-hour fire security system with automatic fire department dispatching
•    All employees are CPR/First Aid/AED Certified
•    Handicap Accessible Secured Alzheimer’s (Memory) Care Units

Types of Care

Assisted LivingAt-Home CareHome Health and HospiceIndependent LivingMemory Care

Amenities

Room Amenities

  • Private Rooms

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Medical Staff
  • Outdoor Patio
  • Security
  • Transportation Services
  • Walking Paths

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews

3overall · 8 ratings combined

3★ on Google (8)

White Tie Optional

May 2026

via Google

Kelly is the best activities director in the entire Lehigh Valley. She is a consummate professional who values the residents and truly respects their wishes and tastes. Kelly creates a strong, safe structure while still allowing for spontaneity, creativity, and levity.

Valerie Hock

Jul 2025

via Google

The residents are ignored and cannot get help when needed. The staff is mean to the patients and family members. The individual rooms are rarely cleaned, showers are not given as scheduled and the food is awful. I moved my mother to another facility and never looked back. If I could give a negative rating I would.

Kandy Kraemer

Nov 2024

via Google

This place is NOT what they “claim” to be. NO licensed personnel, the “ vice president “ is NON EXISTENT”. Please do your homework. It looks amazing, but the care is SUBPAR!! 😡😡

reese laudens

Jan 2023

via Google

Transferred my Father out!<br>Would give it minus stars if I could.

reese laudens

Jan 2023

via Google

Transferred my Father out! Would give it minus stars if I could.

Request information

Ask about availability, pricing, or a tour. Your details go only to Parkland Manor — never sold or shared.

Frequently Asked Questions

What types of care does Parkland Manor offer?

Parkland Manor offers Assisted Living, At-Home Care, Independent Living and Memory Care.

Where is Parkland Manor located?

Parkland Manor is located at 4636 Crackersport Rd in Allentown, PA, Pennsylvania.

What do families say about Parkland Manor?

Parkland Manor in Allentown offers independent living, personal care, assisted living, and secured memory care, with mixed reviews: some families praise a beloved activities director, while several others report serious problems with care quality, cleanliness, and staff attitude. Google reviews are polarized between 5-star and 1-star ratings, with more than one family stating they moved a parent out.

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