3.9(84 ratings)· Allentown average: 4.5
Own this community? Update your listing · Marketing for operators
1 / 5CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Phoebe Allentown as a caring, clean skilled nursing and rehab community where staff go out of their way to support residents and keep loved ones informed, including through hospice transitions. Reviewers consistently praise the aides, therapists, and leadership, though one family noted the facility, like many nursing homes, appeared understaffed at times.
AI-generated from reviews and community data.
Phoebe Allentown is a senior living community in Allentown, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.9 out of 5 across 84 reviews.
Phoebe Allentown is a skilled nursing and long-term care community in Allentown, Pennsylvania. The nonprofit facility is licensed for up to 343 Medicare and Medicaid certified beds and offers 24-hour staffing, on-site nursing, private rooms, wheelchair accessibility, dietary accommodations, medication management, housekeeping, laundry service, and social activities. A restaurant-style dining room, cable or satellite television, emergency call systems, and security are also available.
The facility holds a 2 of 5 star rating from the Centers for Medicare and Medicaid Services. Reviews are mixed. Some reviewers described attentive rehabilitation staff, clean environments, and compassionate care, with one noting staff members "showed patience" and were "communicative with family." However, other reviewers raised serious concerns about infection control, cleanliness, medication errors, hygiene standards, resident supervision, and responsiveness to care needs. Experiences appear to vary significantly within the facility.
Tell us what you're looking for and we'll match you with communities that fit. Free for families.
Help Me Choose3.9overall · 84 ratings combined
3.9★ on Google (84)
Paul Mickelson
May 2026
I have seen a vast improvement in my Mom since admitted to Phoebe; first in short-term rehab, then in skilled nursing. Very warm, professional and knowledgeable staff; nutritional and creative meals; a philosophy of improving health (not just maintaining the status quo); and lots of stimulating activities. I would highly recommend!!!
MAL
Apr 2026
My loved one ENJOYED the food! Staff at Phoebe Allentown Short term Rehab are very caring. They are as busy as any other rehab facility but that doesn't hinder their personal care. Aides are kind, smile, use humor and show patience. Most are friendly and communicative with family, esp if you reach out to them and stay involved on your end. Therapists are knowledgeable, adaptable and keep patients engaged. The large gym is clean and appears well equipped. Lovely and large covered porch with outdoor seating overlooking well maintained courtyard space with paved paths. Great for taking a walk with your loved ones.
Lillian Thomas
Mar 2026
The staff is very kind
Lisa Gentner
Mar 2026
Went to Phoebe for the first time to visit my sister who.is.innthere for short term rehab. The place is amazing I have never been to one so clean and the staff were very nice. They have so.many activities for the patients. At first was worried but upon my visit I was so relieved to know she is ain a place getting the best of care. Thank.you to the staff and everyone at Phoebe for doing an awesome job. It.means alot to.a family to.know that their loved ones are cared for while in the facility.
Amy Stewart
Oct 2025
Phoebe Ministries is an outstanding organization that excels. You can tell Phoebe values residential care when you are at their Allentown community. The Executive Director is experienced in all levels of care, and hospitality is her key focus. Employees seem to love working here, and residents feel heard. I recommend Phoebe Allentown to anyone who needs outstanding Senior Care!
6 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Provide and implement an infection prevention and control program.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 30, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2025
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2025
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 28, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 17, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2024
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 9, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024
Provide activities to meet all resident's needs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2023
Use approved construction type or materials.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2023
Install properly constructed and protected linen or trash chutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity C of L: potential for minimal harm, widespreadCorrected Nov 25, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Phoebe Allentown offers Skilled Nursing / Long Term Care.
Phoebe Allentown is located at 1925 Turner Street in Allentown, Pennsylvania.
Phoebe Allentown carries a 3.9 out of 5 rating from 84 Google reviews. Families describe Phoebe Allentown as a caring, clean skilled nursing and rehab community where staff go out of their way to support residents and keep loved ones informed, including through hospice transitions. Reviewers consistently praise the aides, therapists, and leadership, though one family noted the facility, like many nursing homes, appeared understaffed at times. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Phoebe Allentown had 6 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
Submit the Request Information form on this page, or contact Phoebe Allentown directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Phoebe Allentown? Claim this listing to update photos, pricing, and details. It's free.
Other senior living options within 25 miles of Allentown.
Allentown, Pennsylvania0 mi
3.4(39)
Skilled Nursing / Long Term Care
Allentown, Pennsylvania0 mi
3.3(84)
Skilled Nursing / Long Term Care
Allentown, Pennsylvania0.8 mi
4.5(2)
Assisted LivingIndependent Living
Allentown, Pennsylvania1.3 mi
Independent Living
Allentown, Pennsylvania1.5 mi
4.1(36)
Assisted LivingIndependent LivingMemory Care
Allentown, Pennsylvania1.8 mi
Skilled Nursing / Long Term Care
Home care agencies serving Allentown bring help to the house: daily living, companionship, and respite for family caregivers.
