Username Oh
Apr 2026
They honestly treat their employees so bad .the nurses don’t help with nothing I went to go visit my grandma and I honestly felt so sorry for the workers there .i even made a complaint to the state .
1 / 4Quick Facts
- Medicare rating
- 5 of 5
- Ownership
- Government, County
- Certified beds
- 670
- Inspections
- View history (16 citations)
- Ownership
- County-owned facility with top Medicare rating
- History
- Serving Lehigh County residents since the 1840s
- Management
- Currently managed by Good Shepherd organization
CMS Care Compare
What Families Think
Reviews of Cedarbrook are sharply split: many families praise attentive, compassionate staff who communicate regularly and help residents recover mobility after rehab, while a substantial number of other reviewers describe serious neglect, unanswered call bells, and poor hygiene. Complaints about overmedication, an unrefunded payment after a resident's death, and missing belongings appear alongside heartfelt gratitude for specific units and caregivers.
The Good
- Many reviewers praise attentive, communicative nursing staff
- Families say they get frequent updates on care and health
- Multiple reports of successful physical therapy and rehab progress
- Staff described as compassionate during end-of-life care
- Daily activities keep residents engaged and social
- County-owned facility noted for top Medicare rating
The Bad
- Multiple reports of urine-soaked residents left unattended for long periods
- Several reviewers describe slow response to call bells
- One serious report of overmedication contributing to a resident's death
- One report of a $7,000 refund withheld after a resident's death
- Reports of missing personal belongings and facility disrepair
- Several complaints about understaffing and rushed, inattentive aides
AI-generated from reviews and community data.
Cedarbrook Senior Care and Rehab is a senior living community in Allentown, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 39 reviews.
About Cedarbrook Senior Care and Rehab
Cedarbrook Senior Care and Rehab is a senior care community serving Lehigh County families, with a location at 350 South Cedarbrook Road in Allentown, Pennsylvania.
The community's mission, adopted by Cedarbrook employees in 2006, reflects a commitment to residents and their relatives who need senior care, describing itself as "A Community with Heart Offering Individualized Care and Excellent Service."
Cedarbrook has provided short- and long-term care for Lehigh County residents and their families since the 1840s, reflecting a long history of service in the region.
Services are available to all eligible individuals without regard to race, national origin, religious creed, age, sex, or physical handicap.
Types of Care at Cedarbrook Senior Care and Rehab
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Cedarbrook Senior Care and Rehab
3.4overall · 39 ratings combined
3.4★ on Google (39)
Janet Szulga
Mar 2026
Volunteering with Cedarbrook is a warm, friendly, and gratifying experience. When I leave at the end of the day, I feel like I have done something that makes someone's day a little more special.
Jill Reinheimer
Mar 2026
I am a care coordinator at an elder law firm in Reading. One of our clients moved here a few months ago, and what a difference the right facility can make!!! Within a few months, our client has had a complete turnaround! The staff at Cedarbrook have been amazing, and they have a Dr. for each floor!! Keep up the great work!!
Lucy Kessler
Jul 2025
This place killed my mother along with Lehigh valley hospital. She got a bad septics infection and because of both facilities she’s no longer with us
Kathy Repa
Jul 2025
I can’t put into words how grateful I am for all staff on C3 are. They are patient, caring, very skilled, attentive and much much more. They loved my mom through to her recent passing always kept me fully appraised of her care and any changes in her health and I know how much they have on their plates giving quality care and attention to all residents. I felt so connected and comforted by everyone and now that my mom is no longer in need of their care I will miss each and everyone of them. 5 Stars seems to little for this wonderful team.
Government Inspection History
4 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 17, 2026Health ComplaintHealth Standard8 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 2, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 2, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 2, 2026
May 9, 2025Fire Safety StandardHealth Standard5 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 17, 2025
Apr 4, 2024Fire Safety StandardHealth Standard3 citations
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 14, 2024
May 11, 2023Fire Safety StandardNo citations
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Cedarbrook Senior Care and Rehab offer?
Cedarbrook Senior Care and Rehab offers Skilled Nursing / Long Term Care.
Where is Cedarbrook Senior Care and Rehab located?
Cedarbrook Senior Care and Rehab is located at 350 S. Cedarbrook Road in Allentown, Pennsylvania.
What do families say about Cedarbrook Senior Care and Rehab?
Reviews of Cedarbrook are sharply split: many families praise attentive, compassionate staff who communicate regularly and help residents recover mobility after rehab, while a substantial number of other reviewers describe serious neglect, unanswered call bells, and poor hygiene. Complaints about overmedication, an unrefunded payment after a resident's death, and missing belongings appear alongside heartfelt gratitude for specific units and caregivers.
How did Cedarbrook Senior Care and Rehab do on recent health and safety inspections?
Cedarbrook Senior Care and Rehab had 4 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Cedarbrook Senior Care and Rehab?
Submit the Request Information form on this page to connect with Cedarbrook Senior Care and Rehab and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Cedarbrook Senior Care and Rehab? Claim this listing to update photos, pricing, and details. It's free.
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