Username Oh
Apr 2026
They honestly treat their employees so bad .the nurses don’t help with nothing I went to go visit my grandma and I honestly felt so sorry for the workers there .i even made a complaint to the state .
Cedarbrook Senior Care and Rehab
350 S. Cedarbrook Road
3.4(39 ratings)
1 / 4Quick Facts
- Ownership
- County-owned facility with top Medicare rating
- History
- Serving Lehigh County residents since the 1840s
- Management
- Currently managed by Good Shepherd organization
What Families Think
Reviews of Cedarbrook are sharply split: many families praise attentive, compassionate staff who communicate regularly and help residents recover mobility after rehab, while a substantial number of other reviewers describe serious neglect, unanswered call bells, and poor hygiene. Complaints about overmedication, an unrefunded payment after a resident's death, and missing belongings appear alongside heartfelt gratitude for specific units and caregivers.
The Good
- Many reviewers praise attentive, communicative nursing staff
- Families say they get frequent updates on care and health
- Multiple reports of successful physical therapy and rehab progress
- Staff described as compassionate during end-of-life care
- Daily activities keep residents engaged and social
- County-owned facility noted for top Medicare rating
The Bad
- Multiple reports of urine-soaked residents left unattended for long periods
- Several reviewers describe slow response to call bells
- One serious report of overmedication contributing to a resident's death
- One report of a $7,000 refund withheld after a resident's death
- Reports of missing personal belongings and facility disrepair
- Several complaints about understaffing and rushed, inattentive aides
AI-generated from reviews and community data.
About Cedarbrook Senior Care and Rehab
Cedarbrook Senior Care and Rehab is a senior care community serving Lehigh County families, with a location at 350 South Cedarbrook Road in Allentown, Pennsylvania.
The community's mission, adopted by Cedarbrook employees in 2006, reflects a commitment to residents and their relatives who need senior care, describing itself as "A Community with Heart Offering Individualized Care and Excellent Service."
Cedarbrook has provided short- and long-term care for Lehigh County residents and their families since the 1840s, reflecting a long history of service in the region.
Services are available to all eligible individuals without regard to race, national origin, religious creed, age, sex, or physical handicap.
Types of Care
Skilled Nursing / Long Term Care
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Help Me ChooseReviews
3.4overall · 39 ratings combined
3.4★ on Google (39)
Janet Szulga
Mar 2026
Volunteering with Cedarbrook is a warm, friendly, and gratifying experience. When I leave at the end of the day, I feel like I have done something that makes someone's day a little more special.
Jill Reinheimer
Mar 2026
I am a care coordinator at an elder law firm in Reading. One of our clients moved here a few months ago, and what a difference the right facility can make!!! Within a few months, our client has had a complete turnaround! The staff at Cedarbrook have been amazing, and they have a Dr. for each floor!! Keep up the great work!!
Lucy Kessler
Jul 2025
This place killed my mother along with Lehigh valley hospital. She got a bad septics infection and because of both facilities she’s no longer with us
Kathy Repa
Jul 2025
I can’t put into words how grateful I am for all staff on C3 are. They are patient, caring, very skilled, attentive and much much more. They loved my mom through to her recent passing always kept me fully appraised of her care and any changes in her health and I know how much they have on their plates giving quality care and attention to all residents. I felt so connected and comforted by everyone and now that my mom is no longer in need of their care I will miss each and everyone of them. 5 Stars seems to little for this wonderful team.
Frequently Asked Questions
What types of care does Cedarbrook Senior Care and Rehab offer?
Cedarbrook Senior Care and Rehab offers Skilled Nursing / Long Term Care.
Where is Cedarbrook Senior Care and Rehab located?
Cedarbrook Senior Care and Rehab is located at 350 S. Cedarbrook Road in Allentown, Pennsylvania.
What do families say about Cedarbrook Senior Care and Rehab?
Reviews of Cedarbrook are sharply split: many families praise attentive, compassionate staff who communicate regularly and help residents recover mobility after rehab, while a substantial number of other reviewers describe serious neglect, unanswered call bells, and poor hygiene. Complaints about overmedication, an unrefunded payment after a resident's death, and missing belongings appear alongside heartfelt gratitude for specific units and caregivers.
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